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5 Catering Resume Examples to Win the Job in 2024

Catering Resume

• Catering Resumes by Experience
• Catering Resumes by Role
• Write Your Catering Resume

As a caterer, you’re not just a culinary maestro—you’re also an excellent planner, communicator, and manager. You essentially bridge the gap between several different jobs to make memorable events happen without a hitch.

Describing your diverse skill set can be as challenging as planning a menu for a high-profile event. You have to impress recruiters whom you’ve never met, and there’s no room for negotiation.

Don’t worry, though, because we’re here to help. With our catering resume examples and resume tips , you’ll put your strengths in the spotlight and land that dream job.

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Why this resume works

• Demonstrate achieving client satisfaction, repeat business, waste reduction, and increased revenue.

Catering Manager Resume

• Reveal how you leveraged your skills and different management tools and software to exceed clients’ expectations and achieve repeat business.

Catering Assistant Resume

• Working as a catering assistant rarely calls for formal education. However, flaunting a degree like an Associate of Science in catering can go a long way toward setting you apart from a multitude of less qualified candidates. Better yet, include industry-specific certifications like NEHA-certified Professional – Food Safety (CP-FS) and NCCB Catering Associate Certification (CCA).

Catering Sales Manager Resume

• By the end of your catering sales manager resume, the hiring manager should be confident in your ability to navigate the nuanced demands of larger events, manage more extensive lead pipelines, scale sales strategies, and steer teams to success.

Catering Server Resume

• Showcase your prowess in helping restaurants achieve repeat business and client satisfaction while leveraging skills and tools used to streamline the catering business. Such an approach places you in a great position to win over recruiters.

Related resume examples

• Restaurant Manager
• Hospitality

Craft a Catering Resume That Impresses Employers

From food preparation and inventory control to maintaining stellar client relations and some next-level multitasking, there’s a lot for you to brag about in this part of your resume.

The key to choosing the right job skills to impress hiring managers is to study the job description carefully. The keywords listed there will guide you toward getting through applicant tracking systems (ATS).

As a general rule, steer clear of generic phrases like “team player.” Instead, focus on highly job-specific skills, such as the software you’re proficient in, various food prep techniques, and your knowledge of catering logistics.

Want some inspiration?

15 best catering skills

• Recipe Development
• Total Party Planner
• Food Safety
• Vendor Negotiation
• Budget Management
• Menu Planning
• Social Tables
• SimpleOrder
• Inventory Control
• Event Planning

Your catering work experience bullet points

As a caterer, every event is yet another proof of the depth of your expertise. Starting with the early planning stages when you take your clients through various menu options and prepare samples, you’re there at every step to ensure the final event is a sweeping success.

Considering the importance of your work, it’s much better to focus on these career highlights in your resume instead of listing your daily tasks. Emphasize your impact even further by adding some metrics that showcase the breadth of your catering expertise.

By talking about the positive outcomes you were able to achieve for your clients, you immediately show potential employers that you can bring about the same result for them. Make sure to cover a good range of achievements, from culinary successes to marketing wins.

• Discuss the sheer number of events you’ve participated in planning, cooking for, or serving at, as well as the number of guests, to truly visualize your experience.
• Show off your versatility by talking about the various types of events you’ve catered for, be it weddings, parties, or conferences, as well as the types of cuisine you’re well-versed in.
• Spotlight your budget and inventory management with metrics like reduced food waste and completing events under budget in a timely manner.
• Emphasize your excellent customer service with client satisfaction ratings and repeat customers.

See what we mean?

• Executed catering services for various events, including weddings and corporate gatherings, achieving 99% customer satisfaction from post-event surveys
• Utilized Caterease and MarketMan to streamline inventory management, leading to a 21% reduction in food waste
• Utilized CaterZen software to manage event details, resulting in 99.98% accurate order processing
• Demonstrated exceptional customer service, which led to an increase in repeat business by 23% over 1 year

9 active verbs to start your catering work experience bullet points

• Spearheaded
• Collaborated
• Demonstrated

3 Tips for Writing a Catering Resume Without Much Experience

• If you can show that you’re ready to work in the food service industry, you’ll already have one foot in the door. Pick a resume template that displays your various certifications prominently, be it the mandatory ServSafe or something like the CPCE or ProChef.
• Being a caterer often involves having a background in food service, and many roles will do. Talk about bartending, serving, or cooking to show that you know the ins and outs of the industry. Similarly, if you’ve worked in event planning, that’s great to highlight.
• Catering spans a wide range of duties, from a server to a manager, so be ready to adjust your resume to match the needs of each role. For instance, if you’re applying for a catering job that emphasizes event planning, discuss your background in customer service and budget management.

3 Tips for Writing a Catering Resume Once You’re More Experienced

• Spearheading the catering for a successful event, be it a quaint family-only wedding or a huge party for several hundred guests, is impressive. Use those past events as your career highlights and discuss them in your resume to impress recruiters.
• As a caterer, you’ll never be working alone. Even if you work in a smaller business and manage the entire event, from food prep to serving, you’ll still be working directly with clients. Show that you’re easy to work with by mentioning client satisfaction rates or managing staff.
• You may be expected to step outside of your comfort zone sometimes, so show that you’re flexible. Discuss your knowledge of wine pairing, various spirits, desserts, and worldly cuisines to show that you’re ready for all kinds of events.

Keep your resume concise and try to limit it to a single page. Much as you wouldn’t send a massive proposal to a potential client, it’ll be easier to maintain the recruiter’s attention if everything is short and sweet.

A career summary can be extremely effective for a caterer—after all, you’ve contributed to some of the happiest or most exciting moments in people’s lives. Use it to emphasize not just your experience, but also your excitement at this particular role.

Just following the job description closely will help you with that. Read it carefully and make sure to include some of the buzzwords included—these are usually just skills. For instance, if the job listing calls for someone with knowledge of supplier negotiations, make sure to include that in your resume, too.

• • Managed complex calendar and scheduling for a team of 15 project engineers resulting in a 30% increase in efficient use of time.
• • Implemented a streamlined digital document control system enhancing retrieval efficiency by 25%.
• • Coordinated cross-departmental meetings including logistics, technology setup, and minute-taking for over 50 weekly meetings.
• • Administered processing and reconciliation of office and field expense reports, cutting reimbursement time by 20%.
• • Led the onboarding process for new hires, reducing orientation period by 10% and increasing employee satisfaction.
• • Played a key role in vendor management and supply requisitions, saving the company an average of $5K annually.
• • Oversaw daily office operations and administrative support for a department of over 100 personnel.
• • Enhanced document control protocols, ensuring compliance with industry standards and company policies.
• • Contributed to a 15% reduction in operational costs through efficient vendor and supply chain management.
• • Assisted in planning and executing corporate events, accommodating up to 300 attendees.
• • Processed and managed expense reports for project sites, handling budgets exceeding $1M.
• • Provided administrative support for a major project with a budget of $500K, delivering on-time and within budget.
• • Established effective communication channels between project stakeholders, improving project coordination.
• • Managed and cataloged over 2,000 project documents, enhancing team accessibility.
• • Assisted in developing project schedules, which improved overall project efficiency by 10%.

9 Catering Resume Examples & Guide for 2024

Your catering resume should prominently display your experience in food preparation and event coordination. It must reflect your ability to handle catering-specific responsibilities with professionalism and efficiency. Ensure that your resume also highlights your knowledge of safety and sanitation regulations. Detailing your customer service skills is crucial, as this demonstrates your capability to meet client expectations at events.

All resume examples in this guide

Catering Server

Catering Sales Manager

Catering Director

Catering Assistant

Catering Chef

Catering Waiter

Catering Owner

Catering Captain

Resume guide.

Resume Format Tips

Resume Experience

Skills on Resume

Education & Certifications

Resume Summary Tips

Additional Resume Sections

Key Takeaways

One resume challenge you might encounter in the catering industry is effectively showcasing the diverse set of skills required for event success, including both culinary expertise and logistical coordination. Our comprehensive guide will help you highlight these capabilities with tailored tips and industry-specific examples, enhancing the appeal of your resume to potential employers.

• Defining the highlights of your catering career through your resume summary, objective, and experience.
• Real-world catering resume samples with best practices on how to stand out amongst the endless pile of candidate resumes.
• Most in-demand catering resume skills and certifications across the industry.
• Standardizing your resume layout, while maintaining your creativity and individuality.

If the catering resume isn't the right one for you, take a look at other related guides we have:

• Fine Dining Server Resume Example
• Banquet Server Resume Example
• Cocktail Bartender Resume Example
• Guest Relations Manager Resume Example
• Restaurant Server Resume Example
• Front of House Manager Resume Example
• Prep Cook Resume Example
• Sous Chef Resume Example
• Restaurant General Manager Resume Example
• Fast Food Resume Example

Is there a correct way to format your catering resume?

This is a tricky question. While skimming over your resume, recruiters will be looking at your experience and the message your profile conveys. That's why your resume format needs to be clear and concise, serving to supplement and organize your experience. Professional best practices point that the best catering resumes:

• Follow the reverse chronological order, where the most recent experience items are presented first . This is to keep your expertise succinct and to show recruiters your career growth over the years;
• Have a clearly defined header that includes all relevant contact information and a portfolio or a LinkedIn link. In some countries, it is acceptable to include a professional photo , so that your application is more memorable;
• Feature the most important catering resume sections towards the top, e.g. summary, skills, and experience. That way, recruiters can immediately find information that is relevant to the role;
• Take up no more than two pages - and two pages are the exception for more experienced professionals. Keep your expertise to the point and use your catering resume real estate wisely .
• Selecting modern, yet simple fonts, e.g. Rubik, Lato, etc., would help your application stand out;
• Many candidates stick with the tried-and-tested Arial or Times New Roman, but you'd want your catering resume to be a bit more unique;
• The ATS can read all serif and sans-serif fonts, so you should avoid fancy, formal script (or cursive) fonts.

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If you're in the process of obtaining your certificate or degree, list the expected date you're supposed to graduate or be certified.

The six in-demand sections for your catering resume:

• Top one-third should be filled with a header, listing your contact details, and with a summary or objective, briefly highlighting your professional accolades
• Experience section, detailing how particular jobs have helped your professional growth
• Notable achievements that tie in your hard or soft skills with tangible outcomes
• Popular industry certificates to further highlight your technical knowledge or people capabilities
• Education to showcase your academic background in the field

What recruiters want to see on your resume:

• Proven experience in menu planning, food preparation, and presentation for large events.
• Strong organizational and time-management skills for coordinating multiple catering orders and staff.
• Knowledge of food safety regulations and certifications such as ServSafe.
• Ability to manage and maintain catering inventory, including equipment and supplies.
• Excellent customer service skills to interact with clients and create a positive dining experience.

Five dos for building your catering resume experience section

The best strategic approach to your catering resume experience section is to support your particular responsibilities with actions and achievements.

For example, you could list:

• Up to six responsibilities in your day-to-day work, supported by why they're important for your role, department, or organization;
• Experience items that have helped you sustain and enhance your technical knowledge within the field, or, perhaps, have helped you grow as a professional;
• Any metrics that pinpoint your success within your past roles;
• How you've solved specific problems in your day-to-day work;
• Strategies and solutions you've implemented for growth - and how that growth was measured.

The catering resume experience is your best shot at making a good first impression on recruiters. That's why we've included some real-world professional examples to get you thinking about how you present your experience:

• Spearheaded an operational overhaul improving service delivery times by 35%, leading to an enhanced customer satisfaction rating.
• Initiated a partnership with local sustainable food suppliers, increasing the use of organic products by 70% for catered events.
• Directed the execution of a corporate event with 500+ attendees, managing logistics, menu curation, and staff training that contributed to a 25% increase in subsequent B2B contracts.
• Designed custom menus for over 200+ weddings, focusing on thematic cohesiveness and client preferences, achieving a 95% client satisfaction rate.
• Led a diverse team of 25 catering staff, fostering an environment of continuous learning and improvement in food preparation and customer service.
• Successfully expanded catering operations to include corporate events, which grew to account for 40% of total revenue by 2019.
• Implemented cost-control measures resulting in a 20% decrease in overhead costs while maintaining high-quality service standards.
• Orchestrated a seasonal menu revamp, incorporating multicultural cuisines, which increased repeat business by 15%.
• Cultivated a client retention program that incentivized referrals, leading to a 30% growth in customer base.
• Managed the transition to a cloud-based event management software, enhancing team collaboration and reducing planning time by 20%.
• Liaised with executive chefs to develop a signature menu that boosted sales revenue by 10% in a single fiscal quarter.
• Assumed lead responsibility for a high-profile political fundraising dinner, receiving commendation for excellence in service and menu quality.
• Delivered comprehensive staff training programs, leading to a significant reduction in service errors and a 5% improvement in efficiency.
• Facilitated the sourcing and integration of biodegradable serveware, reinforcing the company's commitment to environmental sustainability.
• Pioneered a popular series of culinary workshops that doubled as a marketing tool, attracting new clientele and partnerships.
• Developed a strategic marketing plan that targeted local businesses and increased off-peak catering sales by 18%.
• Introduced a feedback system for clients post-event, which provided valuable insights that led to a 10% improvement in menu offerings.
• Coordinated community outreach programs that positioned the brand as a civic leader and enhanced public relations efforts.
• Orchestrated a complete digital transformation of the booking system for catering services that resulted in a 50% increase in online reservations.
• Managed supply chain logistics for 30+ events per month, ensuring peak freshness of ingredients and on-time delivery for seamless event execution.
• Negotiated with suppliers to decrease ingredient costs by 13%, which was instrumental in offering more competitive pricing for our services.
• Transformed underutilized spaces into profitable event venues, contributing to a 25% uptick in annual event bookings.
• Sourced and implemented new environmentally friendly packaging for catering deliveries, which resonated well with our eco-conscious clients.
• Developed a mentorship program for junior chefs and service staff that improved staff retention rates by 30% over a three-year period.

Quantifying impact on your resume

• Include the number of catering events managed monthly, denoting the scope of your planning and organizational skills.
• List the total number of guests served at large events to highlight your capability to handle high-volume catering.
• Present the percentage increase of repeat customers to demonstrate satisfaction and loyalty generated through your services.
• Mention the cost-reduction percentage achieved through efficient vendor negotiation and resource management.
• Specify the number of menu items developed to showcase creativity and culinary range.
• Report the average number of staff supervised during events to establish leadership and team management abilities.
• Illustrate time saved in event setup and breakdown by quantifying logistical improvements implemented.
• State the numerical growth of the catering business or client base to reflect direct impact and contribution to business success.

Action verbs for your catering resume

What can candidates do about their resume, if they have no experience

Job requirements can sometimes be answered by other elements you could make more prominent in your catering resume.

Thus, you'd be substituting your lack of experience with your relevant:

• Education with details of skills you've obtained that align with the job
• Internships and short-term jobs that are once more dedicated to putting your expertise in the spotlight
• Skills section answering basic and - potentially - more specific job qualifications
• Strengths or accomplishments to show the unique value you present, even as a candidate with less or no professional experience in the industry.

Recommended reads:

• When You Should (And Not) Add Dean's List On Your Resume
• How to List GPA on Your Resume

The more trusted the organization you've attained your certificate (or degree) from, the more credible your skill set would be.

Catering resume skills: the essential hard skills and soft skills checklist

Ultimately, your Catering resume should hint to recruiters that you possess an array of talents that are indispensable to the role.

For example, listing the technologies and software you're apt at using (or your hard skills) and how you apply them in your day-to-day responsibilities would ensure you meet the technical requirements of the role.

But is this enough to ensure that you make a good impression on recruiters?

Go a step further by detailing the soft skills or personality traits you've attained thanks to your work and life experience.

The best way to balance hard skills and soft skills on your Catering resume is by:

• Highlighting up to three of your most noteworthy career accomplishments in a separate section.
• Listing at least one hard skill and one soft skill you've used to solve a particular challenge or problem.
• Feature niche skills and technologies that would help you stand out amongst candidates.
• Think back on the social impact your efforts have had towards improving the work environment - were you able to always maintain a professional ethic, while enhancing the team culture? Write about your contribution to the role, department, or organization itself as a metric of success.

The skills section of your resume provides you with plenty of opportunities to detail your technical and personal traits.

All you have to do is select the talents that best fit your application and expertise. Make note of some of the most prominent hard and soft skills across the industry from our list:

Top skills for your catering resume:

Food preparation and presentation

Knowledge of food safety and hygiene

Menu planning and cost control

Event planning and coordination

Kitchen equipment operation

Inventory management

Vendor relationship management

Nutrition and dietary restrictions adherence

Culinary techniques and styles

Beverage service management

Communication

Customer service orientation

Attention to detail

Time management

Flexibility and adaptability

Problem-solving

Stress management

If you happen to have some basic certificates, don't invest too much of your catering resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.

Catering-specific certifications and education for your resume

Place emphasis on your resume education section . It can suggest a plethora of skills and experiences that are apt for the role.

• Feature only higher-level qualifications, with details about the institution and tenure.
• If your degree is in progress, state your projected graduation date.
• Think about excluding degrees that don't fit the job's context.
• Elaborate on your education if it accentuates your accomplishments in a research-driven setting.

On the other hand, showcasing your unique and applicable industry know-how can be a literal walk in the park, even if you don't have a lot of work experience.

Include your accreditation in the certification and education sections as so:

• Important industry certificates should be listed towards the top of your resume in a separate section
• If your accreditation is really noteworthy, you could include it in the top one-third of your resume following your name or in the header, summary, or objective
• Potentially include details about your certificates or degrees (within the description) to show further alignment to the role with the skills you've attained
• The more recent your professional certificate is, the more prominence it should have within your certification sections. This shows recruiters you have recent knowledge and expertise

At the end of the day, both the education and certification sections hint at the initial and continuous progress you've made in the field.

And, honestly - that's important for any company.

Below, discover some of the most recent and popular Catering certificates to make your resume even more prominent in the applicant pool:

The top 5 certifications for your catering resume:

• ServSafe Food Handler (SFH) - National Restaurant Association
• ServSafe Manager Certification (SMC) - National Restaurant Association
• ProChef Certification (PCC) - The Culinary Institute of America
• Certified Food Service Professional (CFSP) - North American Association of Food Equipment Manufacturers
• Certified Professional in Catering and Events (CPCE) - National Association for Catering and Events
• How To Include Your Relevant Coursework On A Resume
• How to List Continuing Education on Your Resume

Catering resume summary or objective? The best choice is based on your experience

If you're wondering about the relevancy of the resume summary or the resume objective to your Catering application - here's the truth.

The summary and objective provide recruiters with your expertise and accomplishments at a glance, within an up-to-five-sentence structure.

The difference is that the:

• Resume objective is also more focused on emphasizing your career goals. The objective is the perfect fit for (potentially more junior) candidates who'd like to balance their relevant experience with their career goals.
• Resume summary can provide you with space to also detail the unique value of what it's like to work with you. Catering candidates who have many noteworthy accomplishments start from the get-go with their summary.

Ensure that either type of resume introduction presents your Catering expertise in the best light and aligns it with the job advert.

The more details you can provide with numbers, the more compelling your resume summary or objective will be.

Real-world Catering candidates follow these frameworks in writing their resume summaries and objectives.

The end results are usually as such:

Resume summaries for a catering job

• With over 10 years of experience in high-end event catering, I have honed advanced culinary skills, specializing in Mediterranean and fusion cuisine, and have led teams serving up to 500 guests. Pivotal in establishing a reputed catering brand, my highlight was orchestrating a seamless gala for a global political summit.
• Seasoned hospitality professional with 8 years in hotel management stepping into the catering sector. Proven track record in enhancing guest satisfaction and streamlining service workflows. Looking to leverage extensive event coordination expertise to craft unforgettable dining experiences.
• Formerly a culinary arts instructor with 15 years of teaching, I possess a unique blend of creative menu development, nutritional expertise, and a deep understanding of various cooking techniques. Eager to transition these skills into creating innovative catering menus that leave a lasting impression on clients and their guests.
• Dynamic marketing manager with a 7-year background in brand campaigns, now shifting focus to cater to a passion for food and event planning. Adept in client relations and strategic promotion, I seek to merge my marketing prowess with culinary excellence to elevate catering experiences.
• Eager to embark on a culinary career path, I am passionate about creating remarkable food experiences and possess a foundational certification in food hygiene and preparation. Committed to learning and contributing with unwavering dedication and a fresh perspective on modern catering trends.
• Armed with a degree in business and a fervor for gourmet food presentation, I aspire to contribute innovative ideas and energy to the catering field. While new to the industry, my enthusiasm for food artistry is matched by a commitment to excellence in client service and event execution.

Showcasing your personality with these four catering resume sections

Enhance your catering expertise with additional resume sections that spotlight both your professional skills and personal traits. Choose options that not only present you in a professional light but also reveal why colleagues enjoy working with you:

• My time - a pie chart infographic detailing your daily personal and professional priorities, showcasing a blend of hard and soft skills;
• Hobbies and interests - share your engagement in sports, fandoms, or other interests, whether in your local community or during personal time;
• Quotes - what motivates and inspires you as a professional;
• Books - indicating your reading and comprehension skills, a definite plus for employers, particularly when your reading interests align with your professional field.

Key takeaways

• All aspects of your resume should be selected to support your bid for being the perfect candidate for the role;
• Be intentional about listing your skill set to be balanced with both technical and people capabilities, while aligning with the job;
• Include any experience items that are relevant to the role and ensure you feature the outcomes of your responsibilities;
• Use the summary or objective as a screenshot of your best experience highlights;
• Curate various resume sections to showcase personal, transferable skills.

Catering resume examples

Explore additional catering resume samples and guides and see what works for your level of experience or role.

Efficiency and reliability are two key aspects of catering server positions.

On your resume, highlight instances where your quick-thinking and problem-solving abilities have led to smooth event operations.

Show how your strong organisational skills, knowledge of food safety, and ability to perform under pressure have positively impacted event outcomes.

It's not only about listing your expertise, but showing how these have led to successful events.

Looking to build your own Catering resume?

• Resume Examples

Creating a Professional Development Plan – a Guide Based on Experience

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Catering Resume Examples and Templates for 2024

• Resume Examples
• Resume Text Examples

How To Write a Catering Resume

• Entry-level
• Senior-level

Catering Text-Only Resume Templates and Examples

John Bergsen (123) 456-7890 [email protected] 123 Carpenter Street, Philadelphia, PA, 12345

A Catering Sales Assistant with entry-level experience specializing in customer service, hospitality, event planning, and logistics. Adept at coordinating logistics, menus, and food preparation to execute client catering events and ensure customer satisfaction.

Professional Experience

Catering Sales Assistant, Luigi’s Catering Services, Philadelphia, PA May 2021 – Present

• Coordinate catering orders valued at $600-$3K for small and large events, fielded event inquiries to secure new business, and conducted follow-up calls with prospects
• Develop a portfolio of clients through inbound and outbound leads, including networking, cold calling, referrals, and industry research
• Manage RFPs, contracts, and client accounts using Salesforce and Flex Catering software
• Coordinate with internal kitchen teams and catering servers to plan and execute events, including food preparation, transportation, and event setup

Catering Event Server, Dr. Blake Tennyson, MD, Springfield, OH June 2020 – May 2021

• Delivered high-quality service for a variety of special events, including corporate luncheons, receptions, weddings, holiday parties, and company dinners
• Coordinated with servers, kitchen staff, and event planners to set up events, transport food, and breakdown equipment in a timely and efficient manner

Bachelor of Science (B.S.) Tourism & Hospitality Management Temple University, Philadelphia, PA September 2017 – May 2021

• Event Management
• Catering Services
• Strategic Selling
• Food & Beverage

Certifications

• ServSafe Certification, 2020

Allison Rosenberg (123) 456-7890 [email protected] 123 Bridge Street, Boston, MA 12345

A Catering Manager with five years of experience within the hospitality industry, specializing in event management, team leadership, sales, and catering services. A proven track record of identifying opportunities to grow client accounts and close new business. Adept at leading catering teams to plan and execute special events with up to 400 attendees.

Catering Manager, Salvatore’s Catering, Boston, MA May 2019 – Present

• Manage, develop, and retain 40+ active client accounts for catering services valued at $50K-$150K, prospect new business, build client relationships, and identify opportunities to cross-sell services and maximize account profitability
• Coordinate with the Catering Director to develop territory strategy and marketing plans to exceed annual sales goals by 50%-130% YOY
• Lead teams of 15+ servers, event coordinators, and kitchen personnel to plan and execute specialty events with up to 400+ attendees, including company events and weddings

Catering Manager, Elevate Catering Services, Boston, MA May 2017 – May 2019

• Served as the point of contact for 25+ active customer accounts valued at $20K-$50K, fielded inquiries, conducted prospecting to drive business, and coordinated planning and logistics variety of catering events with 150-200 attendees
• Oversee catering and event teams of up to 10 personnel, coordinated food supplies, event equipment, and decorations, and ensured high-quality service of food and beverages in compliance with dietary needs and restrictions

Bachelor of Science (B.S.) Tourism & Hospitality Boston College, Boston, MA, September 2013 – May 2017

• Account Management
• Client Relations
• Hospitality Management
• ServSafe Certification, 2017

Jessica Lang (123) 456-7890 [email protected] 123 Franklin Pike, Nashville, TN 12345

A Catering Director with 10+ years of experience specializing in hospitality management, client relations, account management, and business development. A strong history of planning and executing large events for corporate clients with up to 800 guests. Adept at building and leading high-performance teams and developing long-term relationships with customer accounts.

Catering Director, Premiere Caterers, Nashville, TN May 2016 – Present

• Oversee 80+ active clients and corporate accounts generating over $2.5M in annual revenue, execute corporate events with up to 800 attendees, build and develop client relationships, and lead initiatives to close new business and expand territory growth
• Manage a catering team of 30+ servers and provide training in customer service techniques, client relations, and food safety protocols
• Identify opportunities to reduce operational expenses and food costs by 10% for events by enhancing resource allocation and performing vendor negotiations

Catering Manager, Catering Event Pros, Nashville, TN May 2011 – May 2016

• Interfaced with 30-40 active client accounts to plan and execute 300-person events, which included developing menus based on guest specifications, coordinating catering teams, and planning logistics for event setup and breakdown
• Conducted negotiations with vendors for event equipment, supplies, and food product
• Coordinated with the catering director to develop and manage a $700K annual budget

Bachelor of Science (B.S.) Tourism & Hospitality University of Tennessee, Nashville, TN September 2007 – May 2011

• Strategic Planning
• ServSafe Certification, 2011

As a catering professional, it’s best to highlight accomplishments demonstrating your hospitality industry expertise. Showcasing your event management knowledge and ability to lead diverse teams is crucial for these roles. Also, provide examples of your ability to develop and nurture client relationships — reputation means everything within the hospitality space. This guide provides expert tips to help you craft an accomplishment-driven resume.

1. Craft an outstanding profile with a summary of your catering qualifications

Making a strong first impression is essential for generating interview opportunities during the job search. Hiring managers often have limited bandwidth to review each document in-depth, so lead your resume with a compelling snapshot of your professional career. Start with an opening sentence that lists your job title, years of experience, and three to four specializations that match the job posting.

Highlight your ability to collaborate effectively with servers, kitchen staff, and event planners. Emphasize your background cultivating relationships with clients to maximize business opportunities. Feature your culinary expertise and food safety knowledge. Display specific aspects of your catering career that align with the position you’re applying for.

Senior-Level Profile Example

Entry-level profile example, 2. showcase your catering experience.

Leveraging numbers and metrics from your career can significantly enhance the impact of your bullet points and grab the hiring manager’s attention. Companies are interested in candidates who can provide tangible results showing their ability to drive new business, improve operations, and create value for their organizations.

For example, you could establish a sense of scope by specifying the average value of your client accounts. If you successfully reduced labor or food costs, you could include a metric or monetary figure to quantify the achievement. Demonstrating your proven track record of success will greatly increase your odds of landing your next interview.

Senior-Level Professional Experience Example

Catering Director, Premiere Caterers, Nashville, TN

May 2016 – Present

Entry-Level Professional Experience Example

Catering Sales Assistant, Luigi’s Catering Services, Philadelphia, PA

May 2021 – Present

3. Include catering-related education and certifications

In addition to your education, feature certifications within the hospitality and food service industry. While these credentials won’t guarantee a job, they can improve your chances of landing the interview. Most companies and clients will want you to have a ServSafe certification. Consider also obtaining a Certified Food Manager (CFM) or a Certified Professional-Food Safety (CP-FS) credential to demonstrate your knowledge of food handling procedures further.

• [Degree Name]
• [School Name], [City, State Abbreviation] | [Graduation Year]
• Bachelor of Science (B.S.) Tourism & Hospitality
• University of Tennessee, Knoxville, TN | 2020
• [Certification Name], [Awarding Organization], [Completion Year]
• CFM, Food Manager USA, 2022

4. Include a list of skills and proficiencies related to catering

To generate traction during your job search, you’ll need to ensure your document meets the requirements of Applicant Tracking Systems (ATS). Employers use this software to audit your resume for specific keywords. If you fail to use certain words and phrases, your application may be rejected before it reaches the hiring manager. To mitigate this risk, incorporate as many key terms as possible into your document. Below, you’ll find a list of potential keywords you may encounter during the job hunt:

1. What are the most in-demand skills for catering that should be featured on a candidate’s resume? -

Catering uses a variety of skills. While all of these skills are not required, these are some hard and soft skills that you may want to mention on your resume.

Hard Skills

• Exceptional culinary knowledge: To ensure quality and make informed decisions.
• Experience in menu planning: For creating diverse and appealing menus.
• Budgeting skills: Essential for cost management and profitability.
• Knowledge of POS software: For efficient order management and billing.
• Understanding of food regulations: Ensuring compliance and safety.
• Event planning experience: Critical for successful execution of catered events.
• Vendor management: To handle suppliers effectively.
• Knowledge of dietary restrictions: To accommodate all guests' needs.
• Wine and beverage knowledge: To pair beverages with meals effectively.
• Experience with catering software: For efficient planning and execution of events.
• Familiarity with event themes and styles: To match the event's ambiance.
• Experience in staff training and supervision: To ensure top-notch service.
• Knowledge of table setting and decor: To create an appealing dining environment.
• Experience in cost control: To maximize profitability.
• Knowledge of current food trends: To keep the menu up-to-date.
• Experience in high-volume catering: Demonstrates ability to handle large-scale events.

Soft Skills

• Effective communication: Essential for coordinating with staff and client interactions.
• Multitasking ability: Ability to handle multiple tasks simultaneously.
• Exceptional customer service: To ensure client satisfaction.
• Teamwork: Ability to work cooperatively with diverse teams.
• Problem-solving skills: To address issues efficiently and effectively.
• Creativity: Brings innovation to menu creation and event planning.
• Leadership: Ability to guide and motivate the team.
• Attention to detail: Ensures high standards are met in every task.
• Stress management: Ability to perform well under pressure.
• Flexibility: Can adapt to changing circumstances and demands.
• Time management: Ensures timely preparation and service.
• Negotiation skills: Useful for dealing with vendors and clients.
• Decision-making ability: Makes informed choices quickly.
• Empathy: Understands and caters to clients' needs and emotions.
• Initiative: Proactively addresses tasks and challenges.
• Conflict resolution: Handles disputes calmly and effectively.
• Patience: Maintains composure in challenging situations.
• Dedication: Committed to providing exceptional service.
• Resilience: Bounces back from setbacks.
• Passion for the Industry: Love for food and service enhances performance.

2. What work experience and other accomplishments are hiring managers seeking in a catering employee? -

Include any of the following experiences and accomplishments you have.

• Experience in high-volume catering: The candidate should have experience managing large-scale events, demonstrating their ability to handle high-pressure situations.
• Track record in leading teams: We want to see evidence of successfully leading a team, improving staff performance, and maintaining high morale.
• Successful budget management: We value candidates who can provide examples of effective budget management, showing how they've improved profitability.
• Proven customer satisfaction: Testimonials or data indicating high levels of customer satisfaction would be an advantage.
• Innovation in menu creation: Examples of creativity and innovation in menu planning, particularly for high-profile events, will be highly regarded.

Additionally, include the following information where it applies. 

• Types of events catered: Experience in various events (corporate, weddings, large-scale public events) will be beneficial.
• Budget ranges catered to: Candidates who have worked with diverse budgets, from low-cost to high-end, will have an advantage as it demonstrates versatility.
• Geographic locations catered: Familiarity with different geographic locations and their respective food regulations and preferences could be a plus.

3. What else should a catering candidate be prepared to provide hiring managers besides a resume? -

• Cover letter: A well-written cover letter can help you stand out. It lets you express your passion for the hospitality industry and explain why you fit the role perfectly.
• Portfolio of work: A portfolio showcasing your previous work is crucial in the hospitality industry. This could include menus you've designed, photos of events you've managed, or any other evidence of your culinary and organizational skills.
• Testimonials and references: Positive feedback from previous employers, clients, or colleagues can significantly enhance credibility. Be sure to include contact information for your references.
• Certifications: Any relevant certifications, such as food safety or management qualifications, should be presented. These demonstrate your commitment to professional development and adherence to industry standards.

4. What advice would you give a catering candidate about their job search? -

• Tailor your application: Every company and role is unique, so ensure your resume and cover letter are customized for each application. Highlight relevant skills, experiences, and accomplishments that align with the job description.
• Showcase your expertise: Use niche-specific language to demonstrate your industry knowledge. For instance, discuss your experience in menu planning, cost control, staff training, or event coordination.
• Leverage your network: Many opportunities in the hospitality industry come through word-of-mouth. Reach out to your contacts, attend industry events, and consider joining professional organizations.
• Use testimonials: If you have positive feedback from previous employers, clients, or colleagues, include these in your application or portfolio. They can significantly enhance your credibility.
• Focus on solutions: Hiring managers are looking for problem-solvers. Be ready to share examples of challenges you've overcome, solutions you've implemented, and the positive results you achieved.
• Emphasize your experience: In the hospitality industry, hands-on experience often speaks louder than qualifications. Highlight your practical experience in your application and during interviews.
• Stay current: The hospitality industry evolves quickly, so staying informed about the latest trends and best practices is essential. This knowledge can give you an edge over other candidates.
• Quantify your achievements : Whenever possible, use statistics to illustrate your accomplishments. Did you increase event bookings by 20%? Reduce food waste by 15%? These numbers can make your achievements more tangible and impressive.

How To Pick the Best Catering Resume Template

When selecting your template, always prioritize structure, organization, and readability over aesthetics. Limited visual elements are appropriate, but avoid flashy colors, bulky graphics, and overly decorative fonts, which can often distract the reader from your content. Choose a simple, elegant design with a single-column format that allows the hiring manager to easily scan your resume for key qualifications and information.

Frequently Asked Questions: Catering Resume Examples and Advice

What are common action verbs for catering resumes -.

When building your resume, it’s easy to run short on action verbs. You may find a limited number of verbs to describe your professional experience accurately. Diversifying your usage of action verbs can help improve the readability and presentation of your document. We’ve compiled a list to keep your content fresh and compelling:

How do you align your resume with a catering job description? -

Tailoring your content to the job description is the most important aspect of the resume-building process. It’s important to understand that a resume is a marketing document at its core. Employers don’t want to read a vague resume filled with generic job responsibilities. They prefer to see a professional document customized to the individual needs of their organization.

For example, if you’re pursuing a catering manager position heavily focused on account management and sales, highlight specific accomplishments demonstrating your ability to build client relationships and maximize revenue growth. If a company is looking for a candidate who excels in staff development, provide insights into your managerial style and showcase examples of your training and mentoring team members. By aligning your resume with the job description, you’ll significantly increase your chances of landing your next interview.

What is the best catering resume format? -

The best catering resume format is the reverse chronological approach. This ensures your most recent and relevant experience is featured towards the top of your document. It also allows you to display your career progression within the industry. If you’re at the entry level, a combination approach may be the better option, enabling you to feature relevant skills and certifications above your professional experience.

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Once you’re finished with your resume, an effective step before sending it off to your prospective employer is to add a cover letter.  A cover letter is a great opportunity to speak directly to the hiring manager and explain why you’re the best candidate for the job.

Remember, a cover should be fairly succinct. Never exceed more than 400 words — 250 to 300 is ideal.  For more information and ideas, view our restaurant manager cover letter examples .

Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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Catering Resume Sample

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Work Experience

• Ensure catering and suites staff are well-trained in service, safety, and ARAMARK’s policies
• Position Mondrian Doha as Doha’s leading Ladies wedding venue
• Ensure a visibly high profile of Mondrian Doha’s wedding market offerings including tactical promotions and offers
• Develop a complete knowledge of company and sales policies, procedures and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
• Build and maintain a Catering & Events database according to Morgan’s Hotel Group standards
• Cleans table and prepares it for next guests
• Spend 90% of time selling and prospecting new catering business with a focus on expanding our event market
• Sell and detail catering meetings and events for hotel
• Directs the development, training, and mentoring of employees
• Food Service Workers report to the BOH Manager
• Position requires the ability to be detail oriented, have a strong customer service focus, and a positive attitude
• Perform other requests and assignments as requested by management
• Possession of, or ability to obtain, an appropriate, valid California driver’s license
• Possession of, or ability to obtain, an appropriate, valid Serve Safe sanitation certification
• Maintain uniform inventory
• Answer all catering inquiries in a timely manner
• Participate in quarterly Sales Blitz
• Use marketing tools such as jigsaw, Hoover and Delphi to prospect new business
• Create quarterly social event promotions for new and existing clients
• Attend trade shows, professional meetings
• Give site tours of hotel meeting space and hotel rooms
• Develops and manages hourly employees
• Adheres to EEO and AA policies
• Provided accurate forecasting of private event sales to properly execute the Club’s business plan

Professional Skills

• Skills in negotiating, including listening skills and skills in persuasion, to reach compromise among people with different points of view
• Self-motivated, excellent communication skills with proven track record in providing excellent guest service
• Positive and professional public relations skills, excellent interpersonal skills
• Demonstrated problem solving, decision making and negotiating skills
• Demonstrated ability to work effectively with frequent interruptions, changing priorities and conflicting deadlines
• Pleasant and outgoing personality with demonstrated organizational skills
• Proven leadership skills that motivate and inspire others

How to write Catering Resume

Catering role is responsible for computer, customer, organizational, basic, interpersonal, events, food, microsoft, english, leadership. To write great resume for catering job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Catering Resume

The section contact information is important in your catering resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Catering Resume

The section work experience is an essential part of your catering resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous catering responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular catering position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Catering resume experience can include:

• Organized and possessing good time management skills
• Good problem-solving skills and ability to think on one’s feet
• Intermediate to advanced computer skills (experience with Delphi systems)
• Exceptional fiscal management skills, including financial analysis, budget creation, forecasting, labor and inventory control, and P & L oversight required
• Proven working experience as a bartender
• Some combination of food service or catering experience that demonstrates a suitability for this type of work

Education on a Catering Resume

Make sure to make education a priority on your catering resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your catering experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Catering Resume

When listing skills on your catering resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical catering skills:

• Excellent computer skills are essential in this role with previous experience working with Microsoft Office tools and Windows operating systems
• Self-starter with effective time management, critical thinking and organizational skills
• Strong analytical skills with an eye for managing the details
• Skills in Microsoft Office and OPERA experience
• Excellent time management, managerial and organizational skills
• Strong communication skills; both written and verbal to communicate on various levels to include Sr. Management, corporate departments, customers and sponsors

List of Typical Experience For a Catering Resume

Experience for catering associate resume.

• Computer skills in order to effectively operate hospital CBORD system and other computer based systems which manage patient care records
• Strong leadership skills and solid business acumen
• Strong service skills, knowledge and ability to manage catering events and sites
• Able to manage multiple tasks at all times and have excellent organizational skills
• Proven written and verbal interpersonal and communications skills
• Able to have effective written and verbal communication skills to communicate

Experience For Catering Operations Manager Resume

• Excellent verbal and written skills for client presentations, proposals and communication
• Excellent time management skills and ability to work in high pressure situations
• Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these
• Excellent organizational skills, attention to detail, ability to multitask
• Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, computers, portable radios, pagers, etc

Experience For Catering & Events Manager Resume

• Communicate effectively (verbal and written) with clients, senior management, and WPC support staff
• Computer literacy, able to utilize and learn computer software effectively
• Proficiency with basic computer skills
• Proven track record of maintaining a strong client relationships
• Restaurant experience and/or food delivery experience
• Providing professional, friendly, and engaging service which is demonstrated during all interactions with all clients and colleagues

Experience For Catering Services Coordinator Resume

• Skill in general supervision of subordinates, including delegating, training and evaluating while maintaining quality control on deadlines
• Statistical modeling and creating effective reporting tools
• Experience serving food and/or beverages in a banquet or off-site catering setting
• Develop, plan and deliver ‘world-class’ events, creating benchmarking experiences for our guests
• Use effective communication when speaking with guests, fellow wait staff, the kitchen or the managers
• Proficient level of expertise of basic office applications and demonstrated proficiency using Microsoft Word/Excel and PowerPoint

Experience For Attendant, Catering Resume

• Attend weekly/daily meetings, qualifying each piece of business; review the monthly turndown list and recap on sales experience
• Cultivate strong client relationships/partnerships, ensuring client satisfaction
• Events and/or catering experience at a group hotel
• Experience creating Banquet Event Orders (BEO’s)
• Have experience working with large scale events, build professional relationships with vendors to support the event
• 6 months of food service, wait staff, or catering experience required
• Catering Manager Experience
• Proven track record in handling social and corporate events

Experience For Director of Sales & Catering Resume

• Experience in catering sales, convention services or special event sales
• Maintain excellent working relationship from initial lead call through follow-up solicitation and maintain contact with all
• Maintains strong awareness of trends in food and service
• Conducts in-house tours for clients prior to bookings
• Plan, prioritize, assign, supervise and review the work of staff involved in college catering activities
• Leverage strong financial acumen to assess trends and drive revenue
• Effective use of discretion to problem solve in a fast-paced environment
• Demonstrated ability to handle multiple tasks simultaneously in a fast-paced environment

Experience For Catering Services Manager Resume

• Two (2) years of experience in operations
• Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
• Coordinate delivery and pick up of goods and services required for events
• Valid Indiana employee liquor license
• Solid compilation of all pertinent information leading to clear and concise agendas, wedding/gala resumes, and event orders
• Addresses immediate customer concerns, questions and needs in order to provide an optimal experience

Experience For Catering Operations Supervisor Resume

• Luxury and resort experience an asset
• Staffing – set goals and expectations; strategize for NPO recruitment
• Dealing directly with customers and clients to place orders
• Handling guest concerns, phone calls, e-mails, and voicemails
• Communicating with co-workers and clients in professional manner
• Schedules meetings and conference calls, including reserving meeting rooms, organizing setups, and setting up bridge lines
• Work towards providing efficient processes and updating/creating Standard Operating Procedures (SOP’s)

Experience For Assistant Director of Catering Resume

• Demonstration of understanding the Catering Training Handbook is required as well as attendance at one in person training annually
• Work with other departmental Team Members in maintaining the file room and the proper stocking of Catering and Sales and Marketing Collateral
• Responsible for ordering food, conference room set-ups, checking, cleaning and stocking of the pantries
• Assists Director of Catering in preparing own individual monthly forecasts by reviewing food, beverage and meeting room rental revenues for their groups
• ​Assisting in achieving the department’s maximum profitability and overall success by controlling cost and quality of service.
• Assists with selecting and costing menu items and pricing as needed
• Oversees multiple restaurant’s Catering business and assists with event planning for catering and full-service events
• Plan, organize and recommend marketing and advertising activities; promote college catering capabilities
• Maintain records and prepare reports related to event planning, ordering, and billing; coordinate inventory of food, equipment and service items

Experience For Catering & Event Manager Resume

• Perform other tasks as assigned by Catering Supervisor, Catering Manager, and Director of Catering
• Oversees the booking, billing and blocking of Staff Guest Rooms (9 or fewer)
• Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers and Clients as needed to plan events
• Produce services and catering reports covering key catering and services metrics
• Transports all materials to and from the event/meeting area, following all health and safety qualifications for food and serving ware
• Coordinate with guests/clients regarding inquiries for hosting events &/or catering
• Provides support to Sr. Catering and Event Managers and Director of Catering and Event in planning and on site execution of large events
• The ability to finalize all bookings maximizing all revenue potential by up-selling in all revenue producing areas
• Completes catering rounds after passing trays to inquire if patient needs anything else

List of Typical Skills For a Catering Resume

Skills for catering associate resume.

• Skills required include: demonstrated knowledge of all culinary processes, and P.F. Chang’s steps of service and standards
• Strong interpersonal, communication, leadership, and management skills
• Relevant skills in procurement and negotiations, inventory planning and management, galley loading planning, operations planning
• A valid California driver's license and a good driving record is required
• Interact effectively with patients and their family members and nursing staff
• Effectively uses designated food service, catering and other computer systems
• Utilizes tools and resources to effectively execute all components of their job
• Proficient computer skills to include expertise in Microsoft Office programs and internet
• Communicate effectively (verbal and written) with clients, senior management, and support staff

Skills For Catering Operations Manager Resume

• Interact effectively with the sales team and customers
• Effectively support the sales process
• Communicates effectively to identify issues and ensure corrective measures are implemented
• Budgeting and forecasting experience is an asset
• Merchandising/ Marketing experience
• Demonstrated in conceptualizing, planning and organizing events and projects
• Experience in banquet/catering, fine dining, or commercial bar setting
• Experience in marketing and catering in corporate dining, hotels, restaurants or other hospitality environments highly desired
• Effective decision making using data, and logistics provided by all resources

Skills For Catering & Events Manager Resume

• Conduct effective and productive planning sessions and manage timelines for all operating areas and client(s)
• Demonstrated working knowledge of Disneyland Resort meeting/convention space and Theme Park Event venues
• Previous experience working a high volume catering environment
• Strong verbal communication, reading and writing abilities required
• A strong understanding of hotel operations, catering or banquet/event management
• Previous catering experience at hotel or catering business
• Relevant working experience in airline industry (preferably operations planning, logistics and project management)

Skills For Catering Services Coordinator Resume

• Strong understanding and active use of Delphi, Knowland, Hotelligence and other third party sales sites that can be helpful to solicit new business
• Describe your experience working with front of house/operations management software systems?
• At least five (5) years of catering experience
• Demonstrated attention to detail, planning and organization
• Experience managing a unionized food service staff
• Five years’ operational experience in catering /banquet management and sales at the management level
• Previous similar experiences supporting F&B above property position
• : Food and beverage or catering experience, preferably in the hotel industry
• Previous catering or banquet experience

Skills For Attendant, Catering Resume

• Contribute to the morale and team spirit of the resort by maintaining effective relationships with colleagues
• Operate the till point as required, ensuring correct procedures are used
• Experience in large event planning
• Experience serving meals
• Operate Web based ordering system, process customer requests, changes to orders, menu updates and client profiles
• Experience in catering management environment
• Safely operates kitchen equipment according to established guidelines
• Takes patients menu selections prior to each meal

Skills For Director of Sales & Catering Resume

• Anticipate guest needs and provide excellent customer service
• Valid Non-Commercial Class California Driver’s License
• Valid Non-Commercial Class California Driver’s
• P & L accountability and/or contract-managed service experience is required
• Experience at similar size and quality hotel

Skills For Catering Services Manager Resume

• Operate as account manager on deliverables, program metrics, and status reports
• Three years of related administrative assistance experience in a fast-paced organization is required
• Previous food experience
• Distributes all information gathered on meetings, banquets and special events to operations staff at least 5 days prior to events
• Proven sales record

Skills For Catering Operations Supervisor Resume

• Two or more years progressive work experience in food service management, preferably in catering
• Create floor plans and Banquet Event Orders for each event to ensure banquets and clients are in agreement prior to set up
• One year administrative/office experience required
• Leading the pre-opening sales efforts, including by not limited to setting up event menus, pricing, hiring & training
• Assisting with planning, coordinating, booking and pricing of functions and events (inside and outside catering)
• Booking of events, selecting and costing menu items, and pricing as needed.
• Booking of events, selecting and costing menu items, and pricing as neede
• Booking of events, selecting and costing menu items, and pricing as needed for inbound telephone and walk-in clients
• Meeting with catering Director on catering orders and event details

Skills For Assistant Director of Catering Resume

• Wiping/cleaning the tables in the seating area throughout the day
• Providing great customer service and communicating with customers and all key stakeholders with regard to the food service
• Upselling of events to all incoming clients
• Serving staff meals in an appetising and attractive manner that complies with the Company’s portion control guidance
• Answering Catering Phone Calls
• Supervising the Evening Shift

Skills For Catering & Event Manager Resume

• Cashing up monies daily ready for banking
• Working knowledge of Opera and other hotel PMS Systems
• Ensuring the accuracy and integrity of all products delivered for use within the Food Service Department and put away in appropriate locations
• Evening hours, weekends and holidays as required
• Highlighting opportunities to my manager to complete tasks in a Better, Simpler or Cheaper’ way

List of Typical Responsibilities For a Catering Resume

Responsibilities for catering associate resume.

• Work alongside and develop the skills/knowledge of Intermediate and Entry Cooks
• Intermediate level computer skills (Microsoft Office)
• Basic math, reading and language skills
• Possess exceptional communication skills and an ability to anticipate¿guest and employee needs
• Ensure all events are successful through positive experiences from guests/clients and staff
• Demonstrated ability to manage and provide leadership for a diverse workforce
• Multi-property/venue event management experience

Responsibilities For Catering Operations Manager Resume

• Hospitality management experience in an upscale environment
• More than two years of food service experience
• Create inspirational and unprecedented experiences
• Have passion for exceptional client experiences combined with substantial food and service knowledge
• Answering all catering phone call and online orders

Responsibilities For Catering & Events Manager Resume

• Working relationships with a variety of vendors and restaurant service personnel
• Lead pre-opening sales efforts of the hotel, including but not limited to setting up event menus, pricing, hiring and training
• All catering billing and invoicing to catering customers and Kellogg Account Payable
• Oversee set up, delivery, servicing and clean-up of catering and special dining events
• Daily catering within the unit which includes but is not limited to: Produce catering meals and accompaniments for all catering orders
• Coordination & Organizing - includes ordering food and paper supplies. Notify cooks, breakfast, and salad and dessert areas of catering needs
• Assumes responsibility for the care, upkeep and of all Middlebury College catering and kitchen spaces and all equipment during catering functions

Responsibilities For Catering Services Coordinator Resume

• Ensure Phone coverage and books events, selecting and costing menu items and pricing as needed
• Receives hot food order and places in correct locations, while observing quality of food and notifying manager of any missing items
• Pro forma budgeting and fiscal planning
• Responsible for executing high quality events as the on-site POC during nights and weekends
• Maintains clear, concise and up to day records in the catering booking system
• Returns food and beverages, serving equipment and utensils to catering facility

Responsibilities For Attendant, Catering Resume

• Collaborate with other F&B managers in dnata Catering to share knowledge and develop dnata Catering’s F&B portfolio
• Prepare presentations for Quarterly Managers’ Meeting and Yearly Planning Conference
• Motivate sales staff to achieve revenue goals by conducting timely and productive sales meeting
• Actively participate in Club events, making use of significant personal contact as a means of gathering feedback
• Inspire the Catering team and our guests with a passion for food and a willingness to do everything it takes to make each guest's event perfect
• Cost Control - includes following recipes, usage of leftovers, waste reductions, inventory control, and order adjustments. Using wise and
• Review functions sheets and identifies staffing needs for all upcoming events
• Assist Catering and Convention Service Managers in servicing the customers/accounts
• Commitment to achieving results through demonstrating a “can-do” attitude

Responsibilities For Director of Sales & Catering Resume

• Responsible for developing a management team to oversee daily catering events, beverage service, concessions & premium alcoholic beverage service
• Respond to inquiries regarding catering/event space availability in a professional and timely manner
• Expedite function bookings, writing menus, preparing resumes, event orders, etc
• Plan, up-sell, and detail the meeting/function with the client including space requirements, times, equipment, menus, etc
• Assists in managing calendars and tracking PTO
• Prepares memorandums outlining and explaining administrative procedures and policies

Responsibilities For Catering Services Manager Resume

• Arranges programs, events, or conferences including booking facilities and caterer as needed
• Respond to client needs during sales and planning processes
• Tends to customers (face-to-face, via phone, etc), and handles all cash transactions following cash handling policies
• To work with the Director of Sales & Marketing and Director of F&B to establish the strategic business plan for Catering and Banquet sales
• Takes into account external economic issues when planning and making decisions

Responsibilities For Catering Operations Supervisor Resume

• Constantly walks through suites by making presence known and stationing outside suites
• Create and execute annual marketing plan addressing sales strategy and budget goals
• Understand hotel operations including room types, meeting capacities, service and features and benefits of assigned properties
• Meet each day with Catering Operations manager to review upcoming events
• Responsible for maintaining cleanliness of catering store room
• Responsible for notifying management if catering store room needs to be restocked

Responsibilities For Assistant Director of Catering Resume

• Ensure all documents produced for the sales & marketing team (i.e. BEO's, contracts, rooming lists, proposals) are completed accurately and on time
• Assist in coordinating sales blitzes including communication with new prospects
• Assist sales & marketing team with creative marketing projects, such as proposals, advertisements and special event invitations
• Work directly with Meeting Broker as the main point of contact for the receipt and redirection of all sales and catering leads
• Work as the liaison between the sales & marketing and catering departments and all other departments
• Generates event diagrams using Meeting Matrix

Responsibilities For Catering & Event Manager Resume

• Schedules site/planning visits for managers using Microsoft Outlook
• Constant standing and walking throughout shift for sales calls
• Ensure training and refresher training undertaken in Food Hygiene, Health and Safety, COSHH, Fire Safety and Trust/Company policies and procedures
• Serve as the champion for operating system, keeping it up to date, merge documents, update menus, and train new employees
• Learns computer functions related to order placing & viewing platforms as well as customer database information entry

Related to Catering Resume Samples

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3 Catering Resume Examples & Writing Guide

Create an appetizing catering resume with our examples and expert tips. Discover how to showcase your skills and experience to impress employers. Inside, you'll find: - 3 professional catering resume samples - A step-by-step writing guide - Advice on key sections like skills and work history Get ready to cook up the perfect resume and land your dream catering job.

A catering resume is an important tool for getting hired in the food service industry. But creating a resume that grabs the attention of employers can be tricky. Many caterers struggle with knowing what information to include and how to make their experience and skills stand out.

That's where this guide comes in. It provides step-by-step advice on crafting each section of your catering resume, from the summary to the skills list. You'll learn what details to highlight and which common mistakes to avoid.

In addition, the article includes three real-world catering resume examples. These samples show the strategies in action and provide inspiration for your own resume. Whether you're an experienced catering professional or just starting out, you'll find tips you can put into practice right away.

By the end, you'll be well on your way to creating a catering resume that impresses hiring managers and helps you land more interviews. So let's dive in and start building a resume that does justice to your catering talents and achievements.

Common Responsibilities Listed on Catering Resumes

• Planning and organizing catering events, including menu selection, staffing, and logistics
• Consulting with clients to understand their preferences, dietary restrictions, and event requirements
• Managing food and beverage inventory, ordering supplies, and controlling costs
• Overseeing food preparation and presentation, ensuring quality and adherence to food safety standards
• Coordinating with event venues, vendors, and suppliers for seamless execution
• Supervising and training catering staff, including servers, bartenders, and kitchen personnel
• Developing and pricing catering menus and packages for various types of events
• Ensuring proper setup, service, and cleanup at catering events
• Maintaining accurate records of event details, invoices, and payments
• Monitoring and adhering to local health regulations and licensing requirements
• Networking and building relationships with potential clients and industry partners
• Staying updated on culinary trends, dietary preferences, and event planning best practices
• Managing event budgets and cost control measures
• Providing exceptional customer service and ensuring client satisfaction

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How to write a Resume Summary

Writing a top-notch summary or objective section for your resume, especially in the catering field, requires a blend of succinct messaging, clear language, and precise representation of your skills and experiences. It's akin to a culinary chef's signature dish; it needs to leave a lasting impression and must show perspective employers what you bring to the table. The purpose of this critical section is not to sell anything, but rather to reflect the professional you are today.

Here's a step-by-step guide to help you craft an excellent summary or objective:

Skill Summary

Think of this as the main ingredient in your resume's recipe. Highlight your catering expertise and familiarity with different cuisine styles, event types, and food safety procedures. Showcase your leadership abilities if you've led a catering team before. Use clear, simple language and avoid unnecessary jargon.

Professional Objective

The professional objective is your opportunity to share your professional aspirations in the hospitality and catering industry. It should align with the specific role you're applying to, flagging your ambition and confirming you're in it for the long haul.

Remember, this isn't about crafting a magic potion to make your resume standout, it's about telling your unique story. Authenticity is key.

Experience Details

Substantiate your summary with a concise display of your experience. If you've catered for large-scale or high-profile events, mention these to give weight to your expertise and authority in the field.

Be careful with how you phrase these experiences; the goal is to communicate your proficiency, not flaunt any competitive edge.

Personal Traits

Lastly, your personal attributes can be assets in the catering field. Traits such as attention to detail, creativity, or ability to work under pressure can be valuable and bind your summary together.

Creating an engaging, high-quality resume summary is a crucial step in embarking on a job search. Work on it as craftily as you would a meal for a vital event. Remember, your goal is to leave the reader, much like your guests, satisfied and eager for more. Finally, do a thorough proofread for any pesky errors or human mistakes to elevate the overall quality and trustworthiness of your resume. But never lose the essence of you, which brings the magic into your objective.

Just keep this in mind, the job market realm is akin to a competitive culinary world, your delicately crafted resume is your ticket to standing out and embarking on a new professional journey. It's the crucial element that elevates your profile, with its standout details acting as the compelling factor to explore your candidature further.

Whether it's the culinary realm or the job market, your crafted prowess is crucial for standing out today. The magic lies in how compellingly you craft your resume, making it a standout choice and guiding your journey in this realm. So elevate, standout and do make it compelling, as you unveil your crafted prowess in this competitive world called today's job market.

Strong Summaries

• Experienced Catering Manager with over 10 years in the food service industry specializing in corporate and special events. Recognized for exceptional ability to plan, coordinate, and supervise catering staff, making sure they meet and exceed customer expectations.
• Passionate and creative Catering Coordinator with a strong background in gourmet cuisine and personalized event planning. Successful in managing high-volume catering operations and delivering perfect occasions to individuals and businesses.
• Highly skilled Catering Chef with 8 years of experience creating delectable meals for a range of events. Expert in designing and executing menu items that exceed client expectations while maintaining budget considerations.
• Professionally trained Catering Assistant with a knack for event planning. Proficient in managing staff and supplies to ensure a seamless and effective event catering experience.

Why these are strong ?

These examples demonstrate the individual's experience and skill sets in the catering domain. They provide clear information about their specialized expertise, the number of years of experience they have, and their proficiency in handling specific catering tasks. Furthermore, they also showcase their passion, creativity, and dedication towards their job. Effective professional summaries such as these could help potential employers quickly understand the applicant's qualifications and whether they would be a good fit for the position.

Weak Summaries

• Around 5 years in the catering industry. Looking for a job.
• I've worked with food and people. Want to work in a busy environment.
• Catering worker. I did all types of tasks.
• Experienced in keeping clean spaces and customer satisfaction.
• I'm a hard worker. Looking for a new opportunity in order to enhance my skills.

Why these are weak ?

These examples are deemed as bad for several reasons. Firstly, they are very vague and non-specific. A professional summary should detail a candidate's specific skills and experience within a field, and these summaries do not sufficiently do that. Moreover, using phrases like 'looking for a job' or 'I did all types of tasks' don't give the hiring manager a good sense of who the candidate is or what their role was. They are not remotely descriptive enough and therefore do not fully utilize the space given. They don't present any specifics about tasks undertaken, goals achieved, or skills utilized. Therefore, these summaries won't grab the attention of a potential employer and are unlikely to make your resume stand out among others.

Showcase your Work Experience

The importance of saturating your resume with potent, action-driving information cannot be understated. One area where your chances of securing that interview hinge majorly is the "Work Experience" section.

Although it is often unassuming, the 'Work Experience' section pulsates with unmatched potential to convince the recruiter that you are the right fit for the role. This section, in the heart of your resume, paints a dynamic picture of you as a professional - your accomplishments, your skills, your value-adds, and your potential.

Think of this section as not just a laundry list of duties you've performed in your past roles but a strategic tool to showcase your value proposition. It's all about presenting what you have done in the context of how it benefited the company you worked for.

Remember, the goal is specificity and impact. Instead of saying you were involved in catering services, articulate the specific responsibilities you undertook and the positive effects these tasks had. Did you enhance customer satisfaction? Did you supervise a team leading to increased efficiency?

This is the opportunity to underscore your abilities, not with stagnant job descriptions, but with demonstrations of what you've accomplished in your career to date.

Lastly, make use of tangible fleets and figures. These serve as backing to your claims and shows a results-oriented mindset.

Remember, the 'Work Experience' section should be thoughtfully weaved to demonstrate how you can add value as an experienced caterer. It's about living, active testimony of your work, stamped with impact, and resonating with the value you can offer to future employers.

Quantify your achievements and impact using concrete numbers, metrics, and percentages to demonstrate the value you brought to your previous roles.

Strong Experiences

• Managed a team of 10 catering staff, ensuring high quality service and client satisfaction
• Reduced overhead costs by 20% through strategic sourcing and procurement
• Maintained strict food hygiene and safety standards, resulting in zero incidents in 5 years
• Implemented a new menu plan which increased customer satisfaction by 15%
• Organized over 50+ corporate events and private functions
• Handled customer queries and complaints, resolving issues promptly and professionally
• Developed training programs for new hires, improving staff retention by 30%

The above examples are good practice because they quantify the impact made in previous roles. Instead of simply stating responsibilities, these bullet points demonstrate what the individual has achieved. Incorporating numbers provides concrete evidence of skills and capabilities. Additionally, they clearly show the person's accomplishments in terms of customer satisfaction, cost management, event organization, food safety, and team management, which are all critical areas in catering.

Weak Experiences

• I served food.
• Did stuff in the kitchen.
• Worked at catering events.
• I was a catering service point person.
• Handled some food preparation.

These examples are considered bad because they are vague and do not provide enough context about the individuals' specific responsibilities, achievements, or skills in their catering roles. In a resume, it's essential to be specific, quantifiable, and descriptive to accurately showcase the breadth of your experience and abilities. Statements like 'Did stuff in the kitchen' or 'Handled some food preparation' fail to capture what the person did, how they did it, what techniques they used, what type of food they prepared etc. Recruiters need these details to ascertain the suitability of the candidate for their requirements. Similarly, 'I served food' or 'Worked at catering events' doesn't shed light on individual contribution or the scope of events like whether it was a small intimate gathering or a large scale corporate event. 'I was a catering service point person' is too generic and doesn't mention the exact roles played and the outcomes.

Skills, Keywords & ATS Tips

Understanding the significance of both hard and soft skills in a catering resume is crucial when it comes to becoming more visible in job applications and standing out among other candidates. At the same time, realizing how keywords, applicant tracking systems (ATS), and matching skills come into play can boost your chances at securing your dream job. This article unravels these topics and shows their importance in a catering resume.

Hard and Soft Skills in a Catering Resume

Hard skills are learned abilities that you gain from education or work experience. In the catering world, they may include abilities like food preparation, menu planning, and knowledge of various cooking techniques. These skills demonstrate your competency in doing the job and can usually be measured or tested.

On the other hand, soft skills relate to your personality and how you interact with others. They include skills like teamwork, communication, and problem-solving. Though they might seem less important in a task-focused field like catering, soft skills are equally vital. They can determine how well you work under pressure, handle customers, and co-operate as part of a team.

Having both sets of skills on your resume will show potential employers that not only can you get the job done effectively, but you can also handle the interpersonal aspects associated with the role.

Keywords, ATS and Matching Skills

Keywords, especially those related to specific hard and soft skills, play a significant role in your resume getting noticed. This is where the connection with the ATS comes in.

Most big companies use ATS to filter out resumes that don't match their specific criteria. These systems work by scanning resumes for particular words or phrases that match the job description. By carefully reviewing the job posting and including relevant words or phrases, your resume can bypass the ATS filters and reach the hiring manager's desk.

However, it's crucial to ensure that these keywords naturally fit into your resume and indeed represent the skills you possess. An over-optimized resume with too many keywords can seem unnatural and might not pass through human review even if it gets past the ATS.

In essence, balancing relevant hard and soft skills, knowing how to maximize the use of keywords, and understanding the role of ATS can significantly elevate your prospects in your job search.

Top Hard & Soft Skills for Full Stack Developers

Hard skills.

• Food Safety
• Menu Planning
• Culinary Techniques
• Food Presentation
• Event Coordination
• Vendor Management
• Budget Management
• Inventory Management
• Food Production
• Kitchen Equipment Operation
• Nutrition Knowledge
• Food Hygiene
• Customer Service
• Time Management
• Quality Control

Soft Skills

• Communication
• Adaptability
• Problem-Solving
• Attention to Detail
• Stress Management
• Customer Relations
• Organization
• Flexibility
• Interpersonal Skills
• Positive Attitude
• Conflict Resolution

Top Action Verbs

Use action verbs to highlight achievements and responsibilities on your resume.

• Coordinated
• Collaborated
• Communicated
• Implemented
• Facilitated

Education & Certifications

You're on the right path by trying to effectively communicate your experience and educational background in catering on your resume. Start by creating a dedicated section, titled 'Education' or 'Certifications'. List the name of the certification or degree, the institution, and the date of achievement. Specify the type of training, be it culinary arts, hospitality management, etc. Also, don't shy from including any relevant coursework or specialized training you've undergone. Remember, qualitative details can elevate your resume, making you a stand-out candidate.

Some of the most important certifications for Caterings

Certification for food safety and handling

Certification for catering and event professionals

Certification for food safety management

Certification for dietary managers

Certification for catering professionals

Certification for wedding and event planning

Resume FAQs for Caterings

What is the ideal format for a catering resume.

The ideal format for a catering resume is a combination resume, which highlights both your relevant skills and work experience. This format allows you to showcase your culinary abilities, customer service skills, and any relevant certifications or training.

How long should a catering resume be?

A catering resume should typically be one page in length, unless you have extensive experience in the industry. Focus on including the most relevant and recent information, and use clear and concise language to highlight your qualifications.

What sections should be included in a catering resume?

A well-structured catering resume should include sections such as a professional summary, relevant work experience, skills (culinary, customer service, etc.), certifications or licenses, and any relevant education or training.

How can I make my catering resume stand out?

To make your catering resume stand out, emphasize your attention to detail, ability to work under pressure, and excellent customer service skills. Highlight any experience with large-scale events, menu planning, or managing a team. Additionally, include any relevant certifications or training, such as food safety or alcohol service certifications.

As a caterer, you'll plan mouthwatering menus, execute flawless food prep and presentation, and ensure events run seamlessly from start to finish. When crafting your catering resume, emphasize your hospitality experience, food safety credentials, and ability to thrive in fast-paced environments. Quantify accomplishments like "Flawlessly executed 50+ high-end weddings with 200+ guests." Let your passion for spectacular food and service shine through.

Passionate and detail-oriented Catering professional with over 8 years of experience in high-volume event planning and execution. Proven track record of delivering exceptional food quality, presentation, and service while managing teams of up to 50 staff members. Adept at creating innovative menus, managing budgets, and ensuring client satisfaction in fast-paced environments.

• Oversee all aspects of catering operations for events ranging from intimate dinners to large-scale corporate functions and weddings.
• Develop creative and customized menus based on client preferences, dietary restrictions, and event themes.
• Manage a team of 50+ staff members, including chefs, servers, and bartenders, ensuring seamless service and exceptional guest experiences.
• Implement cost-saving measures and negotiate with vendors to maintain profitability while delivering high-quality offerings.
• Consistently receive positive client feedback and referrals, contributing to a 25% increase in revenue year-over-year.
• Supervised a team of 30 catering staff members, ensuring efficient service and adherence to quality standards.
• Collaborated with chefs to create seasonal menus and adapt offerings based on client feedback and industry trends.
• Managed inventory and ordering processes, reducing waste and optimizing storage space.
• Trained and mentored new staff members, fostering a positive and collaborative work environment.
• Assisted in the planning and execution of high-profile events, receiving praise from clients and management for attention to detail and problem-solving skills.
• Provided exceptional service to guests at various events, including corporate luncheons, cocktail receptions, and private parties.
• Assisted in the setup, execution, and breakdown of catering events, ensuring timely and efficient service.
• Maintained a clean and organized work environment, adhering to strict food safety and sanitation guidelines.
• Demonstrated flexibility and adaptability in fast-paced, high-pressure situations, consistently receiving positive feedback from supervisors and clients.
• Collaborated with team members to streamline service processes, resulting in improved efficiency and guest satisfaction.
• Event planning and coordination
• Menu development and customization
• Food preparation and presentation
• Team leadership and management
• Inventory management
• Vendor negotiations
• Budgeting and cost control
• Food safety and sanitation
• Customer service
• Problem-solving
• Time management
• Attention to detail
• Organizational skills
• Interpersonal communication

A Catering Assistant prepares, sets up, and serves food/beverages for events. Key duties include setting up buffets, serving guests, clearing tables, and cleaning up. Requires customer service skills, stamina for standing/lifting. When writing a resume, detail experience serving at events. Emphasize organization and time management abilities. Quantify achievements, like number of events staffed or guests served.

Highly motivated and detail-oriented Catering Assistant with a passion for creating exceptional dining experiences. Skilled in food preparation, service, and event coordination. Adaptable team player with a positive attitude and a commitment to delivering outstanding customer service.

• Assisted in the preparation and plating of meals for events serving up to 500 guests
• Collaborated with chefs and event coordinators to ensure timely and efficient service
• Maintained a clean and organized kitchen, adhering to strict food safety and sanitation standards
• Received multiple commendations from clients for exceptional service and attention to detail
• Trained and mentored new team members, fostering a positive and productive work environment
• Prepared and served a variety of artisanal sandwiches, salads, and baked goods
• Maintained accurate inventory records and placed orders for supplies as needed
• Developed a loyal customer base through personalized service and product recommendations
• Assisted in the planning and execution of special events and promotions
• Consistently received positive feedback from customers and management for high-quality service
• Shadowed experienced catering staff to learn best practices in food preparation and service
• Assisted in the setup and breakdown of catering events, ensuring efficient and seamless operations
• Prepared and delivered catering orders to clients throughout the city
• Maintained a clean and organized workspace, contributing to overall kitchen efficiency
• Demonstrated a strong work ethic and eagerness to learn, leading to a positive internship experience
• Food preparation
• Plating and presentation
• Event coordination
• Menu planning
• Team leadership
• Multitasking
• Effective communication
• Positive attitude

A Catering Manager plans and executes flawless food and beverage services for events of all sizes. They meticulously coordinate menus, staffing, budgets, and logistics while delivering exceptional customer experiences. Successful Catering Managers are organized multitaskers with superb leadership and client-management skills. When crafting your resume, emphasize relevant experience overseeing catering operations. Quantify achievements that demonstrate your ability to surpass expectations through seamless execution. Use clear, concise language highlighting your attention to detail and commitment to service excellence. A polished, error-free resume showcasing your qualifications is key.

Highly skilled and experienced Catering Manager with a proven track record of delivering exceptional culinary experiences for diverse clientele. Adept at leading and motivating teams, managing budgets, and ensuring smooth operations in fast-paced environments. Passionate about creating memorable dining experiences through innovative menu planning and flawless execution.

• Managed catering operations for high-profile corporate and social events, serving up to 1,000 guests
• Developed and implemented innovative menu concepts, resulting in a 25% increase in client satisfaction ratings
• Streamlined inventory management and procurement processes, reducing food waste by 15% and saving over $50,000 annually
• Led a team of 25 culinary professionals, fostering a positive work environment and providing ongoing training and development opportunities
• Collaborated with clients to create customized menus and service plans, consistently exceeding expectations and generating referral business
• Coordinated catering services for weddings, corporate events, and private parties, managing up to 10 events per week
• Implemented a client feedback system, resulting in a 95% satisfaction rate and a 20% increase in repeat business
• Developed and maintained relationships with local suppliers and vendors, ensuring high-quality ingredients and competitive pricing
• Assisted in menu development and recipe testing, contributing to the creation of several signature dishes
• Trained and mentored junior catering staff, promoting a culture of excellence and teamwork
• Supported catering operations for events ranging from intimate dinners to large-scale galas
• Assisted in food preparation, plating, and service, ensuring consistent quality and presentation
• Maintained cleanliness and organization of kitchen and service areas, adhering to strict food safety standards
• Collaborated with team members to execute successful events, demonstrating strong communication and problem-solving skills
• Received multiple commendations from clients and supervisors for exceptional service and attention to detail
• Catering management
• Menu planning and development
• Team leadership and motivation
• Budget management and cost control
• Vendor relations
• Client relations
• Culinary trends and innovations
• Problem-solving and decision-making
• Time management and multitasking
• Oral and written communication

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Hospitality and catering resume examples & templates

The hospitality and catering business has taken a big hit during a tough time, but with an excellent resume your job search will be aboil in no time. You need to serve up the best of your work experience in the hospitality and catering industry and impress hiring managers eager to get back on track.

How? Take some advice from us. Resume.io is a powerful tool for job seekers, with resume guides and resume examples for 300+ professions plus an easy-to-use resume builder. With our tools, you will be on your way to a resume that has hiring managers eating out of your hand.

This resume guide, along with the corresponding resume example will cover the following topics:

What does a hospitality and catering professional do?

• How to write a hospitality and catering resume (tips and tricks)
• The best format for a hospitality and catering resume
• Advice on each section of your resume (summary, work history, education, skills)
• Professional resume layout and design hints.

Hospitality and catering professionals tend to the food, drink and tourism needs of travelers and locals alike. Caterers focus on providing food and drink and the serving items and staff that go with them. They may cater for events such as weddings or other celebrations, corporate events or at institutions including colleges and hospitals. Some caterers act as personal chefs or work in smaller settings preparing meals for families.

Hospitality workers are employed by lodgings, restaurants, theme parks, resorts and cruise ships -- anywhere people go to relax and enjoy or are away from home for business or leisure. The biggest component of their jobs is customer service.

WIthin the hospitality industry, your career path may be in:

• Food and beverage service
• Food and beverage production or kitchen staff
• Front office and reservations
• Housekeeping
• Human resources and training
• Sales and marketing
• Engineering
• Cruise lines
• Event management

 Source: SOEG , a hospitality staffing agency

Hospitality and catering job market and outlook

This is a great time to be a hospitality or catering worker. Employers are experiencing shortages, which is prompting them to increase pay and add perks to what can be difficult and low-paying work. About one-third of workers who got laid off during the peak of the pandemic have chosen not to return to their jobs, and job openings in the U.S. were at 10 million in mid-2021, according to CNBC .

If you’re eying a restaurant job, you’re in luck. Full-service restaurants have 20% fewer employees than a year ago and are looking to get back to that level, according to Deputy.com , which recommends offering higher salaries and better benefits to attract workers. More than 1.9 million hospitality jobs are going unfilled, according to the U.S. Bureau of Labor Statistics , which also expects the job market for food service managers to grow by 15% through 2030. The market is growing even faster, 25%, for chefs and head cooks . 

Here are the top hotel employers in the hospitality industry*:

*Source: Hotel Tech Report

How to write a hospitality and catering resume

The very first step in your recipe for an impressive hospitality and catering resume is knowing the ingredients. Your CV must contain:

• The resume header
• The resume summary (aka profile or personal statement)
• The employment history section
• The resume skills section
• The education section

The next step is understanding your audience or the company to which you are applying. The best resumes tailor their message to the requirements and culture of their targeted employer. That means doing some research into the company, its employees and its hospitality philosophy and style.

Once you have a firm idea of what the company stands for, look for the names and work histories of the hiring manager and your prospective boss. If you can make a personal connection such as a common interest or place of employment, do so. It may make all the difference.

Follow these guidelines to make the most of your hospitality and catering resume:

• Create a message directly for each specific job and company.
• Make a polished visual first impression with a resume template that has a creative edge without distracting from your message.
• Target the ATS by using the expert tip below.

Optimize for the ATS

When you apply for a job online, you are most likely inputting your resume into an Applicant Tracking System. This software scans and sorts resumes and then ranks them according to an algorithm based on the requirements of the job. 

To help you rank high enough to be seen by a person, incorporate keywords and phrases from the job listing into your resume.

Choosing the best resume format for hospitality and catering 

Sometimes, you stick with the basics. This is one of those times. We recommend a reverse chronological order resume format unless you have a compelling reason to choose a different organization. This is partly because it is favored by recruiters and ATS software.

Although other formats exist, you should use them only in special circumstances. If you are a new entrant to the job market or are a career-charger, check out the resume formats we suggest as chronological alternatives or hybrids. 

The functional resume format is mostly used by technical professions and specialists (as well as for some scientific roles) because it focuses on important niche or complex skills and competencies rather than your work history. 

For 99% of hospitality and catering professionals, reverse chronological order is the way to go.

Resume summary example: how may I help you?

The summary of your hospitality and catering resume gives you a chance to show off your most hospitable self. It is here that you can add charm to what is otherwise a formatted document. 

Personality plays a large role in your career, so show it off here. Introduce yourself with a positive adjective or two and then answer the question that you ask all the time: How may I help you? That is the whole purpose of your resume: to explain to employers how you will help them. Use an example or anecdote from your work history to show them what you bring to the job.

If you want further illumination on this important section, here are some related resume samples you can check out. If you have niche skills, try our sommelier resume example or our pastry resume example . We also offer a caterer resume example . Entry-level workers should click on the food service resume example , or if coffee is your drink, try our barista resume example .

You can find a resume example for your summary section below.

Experienced and passionate Catering Director adept in planning and managing overall catering functions for both small and large-scale events. 10 years of operational experience in a variety of both non-commercial and commercial catering/banquet settings.

Employment history sample: career upgrade

The best employment history sections show your prospective employer that you have all the skills it takes to do the job and, in fact, you are already doing it (or most of it if you’re really looking to upgrade).

You do that by thinking in terms of accomplishments, not duties. Employers want workers who can solve problems, not just follow set protocol. Especially if you are customer-facing, you have to be able to handle sticking points and leave your customer happy. Beginning with your most recent position, develop 3-4 bullet points that start with a strong action word and follow with a phrase or two that details your success.

Here are some strong action words and phrases to inspire your bullet list:

Below you will find an adaptable employment history resume example.

• Developed and executed catering strategies to meet customer needs.
• Facilitated the delivery and set-up of prepared food in a timely and food-safe manner.
• Effectively managed the catering team to ensure optimal quality in final presentation of food.
• Trained and managed employees to ensure extensive knowledge of food menus and offerings.
• Monitored team performance and provided regular feedback.
• Developed and maintained effective client and customer rapport.
• Managed marketing, business, and strategic short and long term plans.

Hospitality and catering CV skills example: worker amenities

Your hospitality and catering CV needs a strong skills section. That means going beyond saying that you are customer-service oriented (although that is a very important skill). Reread the job listing and choose all the attributes you have that the employer has mentioned. Choose the ones you haven’t been able to address in your employment history section or skills that are rarer or higher level.

Here are some skills that EHL Insights , a hospitality and education firm, says are in demand (yes, customer service is No. 1).:

• Customer service
• Operational skills (knowing the regulations of your sector, for example)
• Flexibility
• Organization
• Multitasking
• Creative problem-solving
• Autonomy and accountability
• Oral and written language
• Critical thinking
• Self-awareness and lifelong learning

Below you will find a skills section resume example.

• Fundamentals of Classical and Contemporary Cuisine
• Catering and Event Planning
• Agile Project Management
• Effective Communication
• Food Safety
• Ability to Multitask

Hospitality and catering education resume example

Some hospitality and catering professionals learn on the job. Others have college degrees or training certification. No matter how you learned the skills for your trade, this is the section in which to list them.

If you have taken hospitality or cooking classes in high school, especially if you are looking for your first job, list those here. If you are a manager with an MBA, or have any other degree higher than a bachelor’s, there’s no need to list your high school experience. 

Below you will find an education section resume example as a formatting guide.

Resume layout and design: five-star look

Presentation matters! Especially if you are in reception, a concierge or any other forward-facing professional, you know that first impressions are lasting.That’s why the layout and design of your hospitality and catering resume is so important.

It’s tempting to add a lot of flourish to your document. Of course you want to stand out, but remember that your goal here is to create a readable, professional-looking resume. To that end, keep the color to a minimum, leave plenty of white space and use bold headings with a font that opposes your text. For instance, use a serif type for the text and a sans serif for the titles.

To get your job search started faster, consider using one of our resume templates to guide you and to take care of the mundane formatting details.

Key takeaways for a hospitality and catering resume

• Use the same charm you apply to customers when you create your summary section.
• The hospitality business is suffering a shortage of workers that has led to higher wages and benefits. Good for you!
• Make sure you take the ATS into account and personalize your resume for each job.
• Take advantage of our online resume builder to transform your text and get your job hunt moving!

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3 Catering Resume Examples for Your 2024 Job Search

Catering services excel at creating memorable experiences by providing delicious food and exceptional presentation. Similarly, your resume should be like a well-crafted catering menu, showcasing your skills and accomplishments in an appetizing and visually appealing manner. In this guide, we'll serve up X delectable examples of catering resumes that are sure to leave a lasting impression on potential employers.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Catering Resumes:

• Menu planning and development: Creating menus that meet the needs and preferences of clients, while also considering dietary restrictions and budget constraints.
• Event coordination: Coordinating all aspects of an event, including venue selection, decor, staffing, and equipment rental.
• Food preparation and presentation: Preparing and presenting food in an appealing and professional manner, while also ensuring that it is safe and meets health and safety regulations.
• Inventory management: Managing inventory levels and ordering supplies as needed to ensure that there is always enough food and equipment on hand to meet demand.
• Staff management: Hiring, training, and supervising staff to ensure that they are able to perform their duties effectively and efficiently.
• Budget management: Creating and managing budgets for events, ensuring that expenses are kept within budgetary constraints.
• Client communication: Communicating with clients to understand their needs and preferences, and to keep them informed about the status of their events.
• Marketing and sales: Developing marketing strategies to attract new clients, and working to build relationships with existing clients to encourage repeat business.
• Food safety and sanitation: Ensuring that all food preparation and storage areas are clean and sanitary, and that all food is prepared and stored in accordance with health and safety regulations.
• Equipment maintenance: Maintaining and repairing catering equipment to ensure that it is always in good working order.
• Transportation logistics: Coordinating the transportation of food and equipment to and from events, ensuring that

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Catering Resume Example:

• Developed and executed a marketing strategy that resulted in a 25% increase in new client acquisition within the first year.
• Managed a team of 15 staff members, resulting in a 20% increase in team productivity and a 10% decrease in staff turnover.
• Implemented a new inventory management system, reducing waste and saving the company $50,000 in food costs annually.
• Planned and executed over 50 successful events, resulting in a 95% client satisfaction rate and a 30% increase in repeat business.
• Collaborated with vendors to negotiate better pricing and terms, resulting in a 15% reduction in event costs and a 10% increase in profit margins.
• Developed and implemented a new food safety and sanitation program, resulting in a 100% compliance rate with health and safety regulations.
• Created and executed customized menus for high-profile clients, resulting in a 50% increase in revenue and a 20% increase in client satisfaction.
• Managed a budget of $500,000 for a large-scale event, staying within budgetary constraints and saving the company $50,000 in expenses.
• Trained and mentored a team of 20 staff members, resulting in a 25% increase in team productivity and a 15% decrease in staff turnover.
• Menu planning and development
• Budget management
• Staff training and mentoring
• Marketing strategy development
• Inventory management
• Vendor negotiation
• Food safety and sanitation
• Event planning and execution
• Client relationship management
• Team leadership and management
• Time management and multitasking
• Attention to detail
• Problem-solving and decision-making
• Excellent communication and interpersonal skills
• Adaptability and flexibility

Catering Assistant Resume Example:

• Managed and executed catering events for up to 500 guests, consistently receiving positive feedback and increasing customer satisfaction scores by 15%.
• Implemented inventory management system, reducing food waste by 20% and saving the company $5,000 annually.
• Trained and mentored new catering assistants, resulting in a 25% increase in team productivity and a 10% decrease in errors.
• Collaborated with chefs to develop new menu items and improve existing recipes, resulting in a 25% increase in catering sales and a 10% increase in repeat customers.
• Managed catering budget and negotiated with vendors, reducing costs by 15% and increasing profit margins by 5%.
• Implemented new sanitation protocols and trained team members on food safety, resulting in a 100% compliance rate with health and safety regulations.
• Developed and maintained relationships with clients, resulting in a 30% increase in repeat business and a 20% increase in referrals.
• Managed multiple catering events simultaneously, ensuring all orders were accurate and delivered on time, resulting in a 95% customer satisfaction rate.
• Streamlined catering setup and breakdown processes, reducing event setup time by 20% and increasing team efficiency by 15%.
• Event planning and management
• Team leadership and training
• Menu development and recipe improvement
• Budget management and cost reduction
• Food safety and sanitation protocols
• Attention to detail and accuracy
• Efficient setup and breakdown processes
• Customer service and satisfaction

Catering Manager Resume Example:

• Developed and executed a marketing strategy that resulted in a 25% increase in catering sales within the first year.
• Managed a team of 15 catering staff, delegating tasks and providing training that resulted in a 10% increase in team productivity.
• Negotiated contracts with vendors, resulting in a 15% reduction in catering costs while maintaining high-quality service.
• Created and managed catering budgets for multiple events, resulting in a 20% reduction in costs while maintaining high-quality service.
• Sourced and selected vendors for catering services, resulting in a 30% increase in customer satisfaction ratings.
• Developed and maintained relationships with clients, resulting in a 25% increase in repeat business and referrals.
• Planned and coordinated high-profile catering events for up to 500 guests, resulting in a 95% satisfaction rate from clients.
• Monitored and evaluated catering services, implementing changes that resulted in a 20% increase in efficiency and a 10% reduction in waste.
• Ensured compliance with health and safety regulations, resulting in a 100% safety record for all catering events.
• Team leadership
• Marketing strategy
• Event planning and coordination
• Staff training and development
• Quality control
• Health and safety compliance
• Time management
• Problem-solving
• Customer service
• Communication and interpersonal skills

High Level Resume Tips for Caterings:

Must-have information for a catering resume:.

Here are the essential sections that should exist in an Catering resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Catering candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Caterings:

Catering resume headline examples:, strong headlines.

• Experienced Catering Manager with a proven track record of delivering exceptional events and exceeding client expectations
• Creative Catering Director with expertise in menu development and a passion for creating unique culinary experiences
• Detail-oriented Catering Coordinator with strong organizational skills and the ability to manage multiple events simultaneously

Why these are strong: These resume headlines are strong for Caterings as they highlight key skills and experiences that are essential for success in the industry. The first headline emphasizes the candidate's experience and ability to deliver exceptional events, which is crucial for building a strong reputation and repeat business. The second headline showcases the candidate's creativity and passion for creating unique culinary experiences, which is a key factor in setting a catering business apart from competitors. Finally, the third headline emphasizes the candidate's strong organizational skills and ability to manage multiple events simultaneously, which is essential for ensuring that events run smoothly and efficiently.

Weak Headlines

• Experienced Catering Professional with Strong Communication Skills
• Catering Manager with Knowledge in Menu Planning and Event Coordination
• Catering Specialist with a Focus on Customer Service

Why these are weak: These resume headlines need improvement for Caterings as they lack specificity and don't emphasize the unique value or accomplishments that the candidates bring to the table. The first headline mentions experience and communication skills, but doesn't provide any context or results, such as the number of events catered or customer satisfaction ratings. The second headline highlights knowledge in menu planning and event coordination, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile. The third headline mentions a focus on customer service, but fails to provide any examples of how the candidate has gone above and beyond to provide exceptional service to clients.

Writing an Exceptional Catering Resume Summary:

Resume summaries are crucial for Caterings as they provide a concise yet powerful way to showcase their skills, experience, and unique value proposition. A well-crafted summary can immediately capture the attention of hiring managers, setting the tone for the rest of the resume and positioning the candidate as an ideal fit for the role.

For Caterings specifically, an effective resume summary is one that highlights their ability to deliver exceptional culinary experiences and manage events seamlessly.

Key points that Caterings should convey in a resume summary include:

Relevant Experience: Clearly mention the number of years of experience you have in catering, highlighting any notable achievements or career highlights. If you have experience with different types of events or cuisines that are particularly relevant to the job, mention that too.

Culinary Expertise: Showcase your knowledge of different cuisines, cooking techniques, and presentation styles. Highlight your ability to create menus that cater to different dietary requirements and preferences.

Event Management: In any catering role, event management is going to be a core component. Emphasize your ability to manage events from start to finish, including planning, logistics, and execution. Showcase your ability to work with clients, vendors, and other stakeholders to ensure a seamless event experience.

Customer-Centric Mindset: Highlight your ability to understand and meet the needs of your clients and their guests. Showcase your ability to create customized menus and experiences that exceed their expectations.

Attention to Detail: Show that you can pay attention to the smallest details, from plating to table settings, to ensure a flawless event experience.

To nail the resume summary, use your best judgment to choose the right combination of these that align closest with the individual role you’re applying for. Remember, your resume summary will be one of the first things that a potential employer will see about you and your catering career.

Catering Resume Summary Examples:

Strong summaries.

Experienced Catering Manager with a proven track record of delivering exceptional events for high-profile clients. Skilled in managing budgets, negotiating contracts, and leading teams to ensure seamless execution of events. Successfully increased revenue by 25% through strategic marketing initiatives and exceptional customer service.

Creative and detail-oriented Catering Coordinator with 5 years of experience in planning and executing events of all sizes. Proficient in menu planning, vendor management, and event logistics. Known for exceptional communication skills and ability to build strong relationships with clients, resulting in a 95% client retention rate.

Passionate Chef with 10 years of experience in high-end catering and fine dining establishments. Expert in menu development, food preparation, and presentation. Skilled in managing kitchen operations and leading teams to deliver exceptional culinary experiences. Successfully increased profitability by 20% through cost-saving measures and menu optimization.

Why these are strong:

• These resume summaries are strong for Caterings as they highlight the candidates' relevant experience, skills, and accomplishments in the industry. The first summary emphasizes the candidate's ability to deliver exceptional events and increase revenue through strategic initiatives. The second summary showcases the candidate's creativity, attention to detail, and strong client relationships. Lastly, the third summary demonstrates the candidate's expertise in culinary arts and their ability to optimize menu offerings and increase profitability.

Weak Summaries

• Catering professional with experience in event planning and food service, seeking a new opportunity to utilize my skills and contribute to a successful catering team.
• Experienced Catering Manager with a background in managing staff and coordinating events, looking for a challenging role in a fast-paced catering environment.
• Catering Coordinator with strong communication and organizational skills, committed to providing exceptional service to clients and ensuring successful events.

Why these are weak:

• These resume summaries need improvement for Caterings as they lack specific details on the candidate's accomplishments, skills, and expertise. The first summary provides only a general overview of the candidate's experience, without mentioning any specific events or clients they have worked with. The second summary mentions managing staff and coordinating events, but doesn't provide any quantifiable results or details on the candidate's successes in these areas. The third summary mentions strong communication and organizational skills, but doesn't provide any examples of how the candidate has utilized these skills to ensure successful events or client satisfaction.

Resume Objective Examples for Caterings:

Strong objectives.

• Detail-oriented and highly motivated Catering professional seeking an entry-level position to utilize my strong organizational skills and passion for creating memorable dining experiences to contribute to the success of a growth-oriented company.
• Recent Culinary Arts graduate with a specialization in Catering and a background in event planning, eager to apply my knowledge of menu planning, food presentation, and customer service to create exceptional catering experiences for clients.
• Goal-driven and creative Catering professional with a solid foundation in kitchen management and hospitality, seeking a Catering Manager position to leverage my skills in menu development, vendor management, and team leadership to contribute to the growth of a forward-thinking organization.
• These resume objectives are strong for up and coming Caterings because they showcase the candidates' passion, education, and relevant skills, while also highlighting their eagerness to learn and contribute to the success of the organization. The first objective emphasizes the candidate's organizational skills and passion for creating memorable dining experiences, which are important attributes for a Catering professional. The second objective showcases the candidate's educational background and knowledge of menu planning, food presentation, and customer service, demonstrating a strong foundation for success in the role. Lastly, the third objective highlights the candidate's experience in kitchen management and hospitality, making them a promising fit for a Catering Manager position where they can further develop their skills and contribute to the company's growth.

Weak Objectives

• Seeking a Catering position where I can utilize my skills and gain experience in the industry.
• Aspiring Caterer with some experience in food preparation and customer service, looking to advance my career in the catering industry.
• Recent graduate with a passion for cooking and event planning, interested in a Catering role to learn more about the industry.
• These resume objectives need improvement for up and coming Caterings because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience. The second objective hints at some experience in food preparation and customer service, but it doesn't mention any specific achievements, education, or industries the candidate is interested in. The third objective, although it mentions a passion for cooking and event planning, doesn't elaborate on the candidate's expertise, skills, or any particular area of catering they are passionate about, which would make their profile more appealing to potential employers.

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Speed up your resume creation process with the resume builder . generate tailored resume summaries in seconds., how to impress with your catering work experience:, best practices for your work experience section:.

• Highlight your experience in managing large-scale events, including the number of guests served, the types of events, and the level of complexity involved.
• Showcase your ability to manage budgets, negotiate with vendors, and coordinate logistics to ensure successful events.
• Emphasize your knowledge of food safety regulations and your ability to maintain a clean and safe working environment.
• Describe your experience in menu planning, including your ability to create customized menus for clients with specific dietary needs or preferences.
• Highlight your customer service skills, including your ability to communicate effectively with clients, handle complaints, and ensure customer satisfaction.
• Demonstrate your leadership skills, including your ability to manage a team of staff members, delegate tasks, and provide training and support.
• Mention any awards, recognition, or unique accomplishments associated with your catering work, such as positive reviews or repeat business from satisfied clients.
• Use industry-specific language and terminology to showcase your expertise and familiarity with the catering industry.

Example Work Experiences for Caterings:

Strong experiences.

Successfully planned and executed a high-profile corporate event for 500 guests, resulting in positive feedback from clients and a 25% increase in repeat business.

Developed and implemented new menu offerings, resulting in a 15% increase in sales and improved customer satisfaction ratings.

Trained and supervised a team of 20 staff members, resulting in a 30% increase in productivity and a decrease in staff turnover by 20%.

Managed multiple catering events simultaneously, ensuring timely delivery and setup of food and equipment, resulting in a 95% customer satisfaction rate.

Collaborated with clients to customize menus and event details, resulting in a 40% increase in event bookings and repeat business.

Implemented cost-saving measures, such as negotiating with vendors and optimizing inventory management, resulting in a 20% decrease in operational costs.

• These work experiences are strong because they demonstrate the candidate's ability to successfully plan and execute events, develop and implement new ideas, and effectively manage and train staff. The use of specific metrics and outcomes also showcases the candidate's ability to drive business growth and improve customer satisfaction. Overall, these experiences highlight the candidate's well-rounded skillset and potential for success in the catering industry.

Weak Experiences

Assisted in setting up and tearing down catering events, including tables, chairs, and decorations.

Served food and beverages to guests during events, ensuring timely and efficient service.

Cleaned and organized catering equipment and supplies after events.

Prepared basic food items such as sandwiches and salads for catering events.

Assisted in inventory management of catering supplies and ingredients.

Communicated with clients to confirm event details and preferences.

• Coordinated with vendors to ensure timely delivery of catering supplies and equipment.
• Assisted in menu planning and food preparation for large-scale events.
• Provided excellent customer service to clients and guests during events.
• These work experiences are weak because they lack specificity and do not demonstrate any unique skills or accomplishments. They provide generic descriptions of tasks performed without showcasing the impact of the individual's work or the benefits brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their achievements, using more powerful action verbs, and providing clear context that demonstrates their leadership qualities and direct contributions to successful outcomes.

Top Skills & Keywords for Catering Resumes:

Top hard & soft skills for caterings, hard skills.

• Menu Planning and Development
• Food Preparation and Cooking Techniques
• Food Safety and Sanitation
• Inventory Management
• Budgeting and Cost Control
• Event Coordination and Management
• Vendor and Supplier Management
• Customer Service and Communication
• Staff Training and Management
• Sales and Marketing
• Contract Negotiation
• Table Setting and Decorations

Soft Skills

• Attention to Detail
• Customer Service
• Time Management and Prioritization
• Communication and Interpersonal Skills
• Adaptability and Flexibility
• Problem Solving and Critical Thinking
• Teamwork and Collaboration
• Creativity and Innovation
• Organization and Planning
• Stress Management and Resilience
• Leadership and Decision Making
• Multitasking and Efficiency

Go Above & Beyond with a Catering Cover Letter

Catering cover letter example: (based on resume).

As a Catering professional, you understand the importance of attention to detail and creating a memorable experience for your clients. Similarly, pairing your resume with a well-crafted cover letter can make a lasting impression on potential employers and increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for the industry and highlight your relevant experience. Contrary to popular belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Catering professional:

• Personalize your application and showcase your genuine interest in the company and role, highlighting your passion for creating memorable experiences for clients.
• Illustrate your unique value proposition and how your skills align with the specific job requirements, emphasizing your ability to manage events, coordinate with vendors, and exceed client expectations.
• Communicate your understanding of the company's needs and how you plan to address them, demonstrating your ability to adapt to different environments and work collaboratively with teams.
• Share success stories and achievements that couldn't be accommodated in your resume, highlighting your ability to handle high-pressure situations and deliver exceptional results.
• Demonstrate your writing and communication skills, which are essential for Catering professionals, showcasing your ability to communicate effectively with clients, vendors, and team members.
• Differentiate yourself from other applicants who might have opted not to submit a cover letter, showing your commitment to going above and beyond in your job search and highlighting your attention to detail.

In summary, submitting a cover letter as a Catering professional can help you stand out from the competition, showcase your passion for the industry, and increase your chances of landing an interview. Don't miss out on this opportunity to make a lasting impression on potential employers and take your career to the next level.

Resume FAQs for Caterings:

How long should i make my catering resume.

In general, a Catering resume should be one to two pages in length. It should include relevant work experience, education, skills, and achievements. It is important to keep the resume concise and focused on the most important information. Caterings are looking for candidates who can demonstrate their ability to work in a fast-paced environment, handle multiple tasks, and provide excellent customer service. Therefore, it is important to highlight these skills and experiences in the resume. Additionally, it is important to customize the resume for each job application, highlighting the skills and experiences that are most relevant to the specific job.

What is the best way to format a Catering resume?

The best way to format a Catering resume is to start with a clear and concise summary statement that highlights your relevant experience and skills. Use bullet points to list your previous work experience, emphasizing any catering or food service roles. Be sure to include any relevant certifications or training you have received, such as food safety or hospitality management. Additionally, include any special skills or abilities you have that are relevant to catering, such as event planning or menu development. Finally, make sure your resume is visually appealing and easy to read, using a clean and professional font and formatting. Overall, the goal is to showcase your experience and qualifications in a way that is tailored to the catering industry and highlights your ability to provide exceptional service to clients.

Which Catering skills are most important to highlight in a resume?

When it comes to highlighting skills in a catering resume, there are several important ones to consider. Firstly, strong communication skills are essential in catering, as you will need to liaise with clients, suppliers, and team members to ensure that events run smoothly. Attention to detail is also crucial, as catering involves a lot of planning and preparation, and even small mistakes can have a big impact on the success of an event. Other important skills to highlight in a catering resume include organizational skills, time management, and the ability to work well under pressure. You should also emphasize your culinary skills, including your ability to prepare and present food to a high standard, as well as your knowledge of food safety and hygiene regulations. Finally, it's important to highlight any relevant experience you have in the catering industry, whether it's working in a restaurant, catering company, or other food-related role. This will demonstrate your understanding of the industry and your ability to work effectively in a fast-paced, high-pressure environment.

How should you write a resume if you have no experience as a Catering?

If you have no experience as a Catering, you can still write a strong resume by highlighting your transferable skills and relevant experiences. Start by creating a strong objective statement that highlights your interest in the catering industry and your willingness to learn and grow. Next, focus on your education and any relevant coursework or certifications you have completed. This could include food safety training, hospitality management courses, or even volunteer work at a local food bank or soup kitchen. Highlight any customer service experience you have, as this is a crucial skill in the catering industry. This could include previous jobs in retail, hospitality, or even babysitting or tutoring. Finally, emphasize any organizational or time management skills you possess, as these are essential in catering. This could include experience planning events, managing a busy schedule, or even coordinating a team project. Overall, focus on highlighting your strengths and transferable skills, and be sure to tailor your resume to the specific job you are applying for. With a strong

Compare Your Catering Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Catering job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Caterings:

Catering resume example, catering assistant resume example, catering manager resume example, more resume guidance:.

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How to Write a Catering Resume 2024 (Sample)

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Are you ready to showcase your catering skills and experience in a compelling resume? Crafting a compelling catering resume for 2024 requires a strategic approach to showcase your skills, experience, and passion for the culinary industry.

Before diving into resume writing, it’s crucial to understand the role of a catering professional. They must have excellent organizational skills, attention to detail, and a strong culinary background to succeed in this field.

If you’re applying for a catering position, it’s important to submit a resume that highlights your unique and relevant skills and experience in the catering industry. In this article, we will explain how to write a catering resume and provide a sample template.

Table Of Contents

What is a caterer?

Caterers prepare and serve a large quantity of food during gatherings. They also develop timetables and food plans for each event, gather all essential materials and utensils, and interact with catering personnel and attendees.

Their day-to-day tasks may include:

• Creating menus
• Setting up serving stations
• Handling special requests from guests and clients
• Adhering to health and safety guidelines
• Coordinating serving patterns
• Setting up and maintaining food stations or buffets
• Arranging tables and chairs in the event space
• Communicating and managing waitstaff

While caterers oversee the general operations of an event, they rely on catering servers and staff to ensure the event runs smoothly.

Catering servers are responsible for serving food and drink, answering guest’s questions about menu items, maintaining buffet supplies, and ensuring guests have a unique dining experience.

The daily duties of a catering server may include:

• Set up tables, linens, and chairs in the event space
• Greet and welcome guests and respond to questions
• Serve food and beverages in a designated order and in a timely manner
• Reset banquet as specified by supervisor
• Clear and clean dining tables between courses
• Check with guests to ensure satisfaction

How to write a catering resume

An effective catering resume focuses on relevant experience, education, and abilities. Creating an effective and relevant CV will help you become a more competitive applicant and boost your chances of getting an interview. To write a catering resume, follow these steps:

1. Provide your contact information

Add your full name, address, phone number, and email address at the top of your resume. Depending on your preferences, you can add your full address or just the city and state.

2. Write an objective

Right below your contact information, include an objective that states your best qualities and what you hope to achieve with a new employer. Try to keep your objective to two sentences at most, and tailor it to each application.

Making your objective specific to the employer can show your interest in the job and your attention to detail. If you can, include the name of the specific catering company and mention how your goals align

3. List your relevant experience

Starting with the most recent, list your relevant work history. Include the employer, your position, and the dates you worked.

Then list your main responsibilities and duties within the position. Try to use active words and emphasize the responsibilities that align with the open position.

If you can, include numbers that help hiring managers learn more about your catering experience. For example, a responsibility could be, “Worked average of six 100-person events per week.

4. List your education and certifications

Start with your most recent or highest education first, including the school name, degree, or certification and the date you earned it.

You can also list any catering, food-handling, or culinary certifications you hold in your education section. If you want your certifications to stand out, you can create a separate section for them.

5. Highlight your skills

List five to ten skills that are most relevant to the job. This can include soft skills, like customer service and teamwork, and hard skills, like knowledge of safe food handling.

It’s also useful to integrate power words in this segment, or words that evoke strong positive emotions in the reader.

For example, instead of “knowledge of food and beverage serving standards,” try “exceptional knowledge of food and beverage standards.

Catering resume template

To create a successful catering resume, begin with a standard template. Add your own information to this catering resume example: 

[Your name]

[Phone number]

[Email address]

[Briefly explain your current professional status, number of years of experience, and why you’re applying for the position.]

[School name] | [Location]

[Degree or certificate]

[Awards or achievements][School name] | [Location]

[Awards or achievements]

[Employer name] | [Location]

[Title], [Dates worked]

• [Responsibility or achievement]

Catering resume sample

Here’s a catering resume sample to help you get started

Jenny Bowman

324 Main street

[email protected]

555-123-4567

I am seeking a challenging position as a catering professional where I can utilize my culinary expertise, event planning skills, and passion for delivering exceptional dining experiences to contribute to the success of this company.

Professional Experience:

Johnson Group Catering | Detroit, MI

Catering manager, June 2020–present

• Managed catering operations for events ranging from intimate gatherings to large-scale weddings and corporate functions.
• Developed customized menus based on client preferences and dietary restrictions, resulting in a 15% increase in customer satisfaction.
• Coordinated with vendors and suppliers to ensure timely delivery of ingredients and equipment for events.
• I trained and supervised catering staff, maintaining a high level of professionalism and efficiency during service.
• Received positive feedback from clients for exceptional service and attention to detail.

Sparkle Events | Ann Arbor, MI

Catering manager, January 2015–May 2019

• Planned and executed catering services for high-profile events, exceeding client expectations and generating repeat business.
• Managed event budgets, achieving cost savings of 10% through strategic procurement and resource allocation.
• Implemented food safety protocols to maintain compliance with health and safety regulations.
• Collaborated with event planners and vendors to create seamless experiences for guests.
• Led a team of catering staff in delivering exceptional service and maintaining a positive brand image.
• Culinary expertise in menu planning, food preparation, and presentation.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety and sanitation regulations.
• Proficiency in event planning and coordination.
• Ability to work effectively under pressure in fast-paced environments.

University of South Michigan, Ann Arbor, MI

Bachelor of Science in Business

GPA: 3.7Michigan School of Culinary Arts | Detroit, MI

Certifications:

• Certified Professional Food Manager (CPFM)
• ServSafe Food Handler Certification

What are the most in-demand skills found in a catering resume?

Catering uses a variety of skills. While all these skills are not required , these are some hard and soft skills you may want to mention on your resume.

Hard Skills

• Exceptional culinary knowledge: to ensure quality and make informed decisions.
• Experience in menu planning: for creating diverse and appealing menus.
• Budgeting skills are essential for cost management and profitability.
• Knowledge of POS software is essential for efficient order management and billing.
• Understanding food regulations: ensuring compliance and safety.
• Event planning experience is critical for the successful execution of catered events.
• Vendor management: To handle suppliers effectively.
• Knowledge of dietary restrictions: To accommodate all guests’ needs.
• Wine and beverage knowledge: to pair beverages with meals effectively.
• Experience with catering software: for efficient planning and execution of events.
• Familiarity with event themes and styles: To match the event’s ambiance.
• Experience in staff training and supervision: To ensure top-notch service.
• Knowledge of table setting and decor: To create an appealing dining environment.
• Experience in cost control: To maximize profitability.
• Knowledge of current food trends: To keep the menu up-to-date.
• Experience in high-volume catering: Demonstrates the ability to handle large-scale events.

Soft Skills

• Effective communication is essential for coordinating with staff and client interactions.
• Multitasking ability: Ability to handle multiple tasks simultaneously.
• Exceptional customer service: To ensure client satisfaction.
• Teamwork: Ability to work cooperatively with diverse teams.
• Problem-solving skills: To address issues efficiently and effectively.
• Creativity: Brings innovation to menu creation and event planning.
• Leadership: Ability to guide and motivate the team.
• Attention to detail ensures high standards are met in every task.
• Stress management: ability to perform well under pressure.
• Flexibility: Can adapt to changing circumstances and demands.
• Time management ensures timely preparation and service.
• Negotiation skills are useful for dealing with vendors and clients.
• Decision-making ability : Makes informed choices quickly.
• Empathy: understands and caters to clients’ needs and emotions.
• Initiative: Proactively addresses tasks and challenges.
• Conflict resolution: handles disputes calmly and effectively.
• Patience: maintains composure in challenging situations.
• Dedication: committed to providing exceptional service.
• Resilience bounces back from setbacks.
• Passion for the Industry: Love for food and service enhances performance.

What work experience and other accomplishments should be on your catering resume?

Include any of the following experiences and accomplishments you have:

• Experience in high-volume catering: The candidate should have experience managing large-scale events, demonstrating their ability to handle high-pressure situations.
• Track record in leading teams: We want to see evidence of successfully leading a team, improving staff performance, and maintaining high morale.
• Successful budget management: We value candidates who can provide examples of effective budget management, showing how they’ve improved profitability.
• Proven customer satisfaction: Testimonials or data indicating high levels of customer satisfaction would be an advantage.
• Innovation in menu creation: Examples of creativity and innovation in menu planning, particularly for high-profile events, will be highly regarded.

Tips for writing a catering resume

• Tailor your application: Every company and role is unique, so ensure your resume and cover letter are customized for each application. Highlight relevant skills, experiences, and accomplishments that align with the job description .
• Showcase your expertise: Use niche-specific language to demonstrate your industry knowledge. For instance, discuss your experience in menu planning, cost control, staff training, or event coordination.
• Leverage your network: Many opportunities in the hospitality industry come through word-of-mouth. Reach out to your contacts, attend industry events, and consider joining professional organizations.
• Use testimonials: If you have positive feedback from previous employers, clients, or colleagues, include these in your application or portfolio. They can significantly enhance your credibility.
• Focus on solutions: Hiring managers are looking for problem-solvers. Be ready to share examples of challenges you’ve overcome, solutions you’ve implemented, and the positive results you achieved.
• Emphasize your experience: In the hospitality industry, hands-on experience often speaks louder than qualifications. Highlight your practical experience in your application and during interviews.
• Stay current: The hospitality industry evolves quickly, so staying informed about the latest trends and best practices is essential. This knowledge can give you an edge over other candidates.
• Quantify your achievements. Whenever possible, use statistics to illustrate your accomplishments. Did you increase event bookings by 20%? Or reduce food waste by 15%? These numbers can make your achievements more tangible and impressive.

Creating an effective catering resume is essential for showcasing your expertise and landing your desired job in the food service industry.

By following the expert tips provided and using our sample template as a guide, you can craft a compelling resume that stands out to hiring managers.

Remember to customize each resume for the job you’re applying for and highlight your unique skills and achievements. 

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• Sample Profile

FREE 7+ Sample Catering Company Profile Templates in PDF | DOC

Birthday, weddings, christening, and many more—every celebration calls for a feast. It’s an opportunity for long-lost friends and relatives to catch up on each other’s lives. No matter where we are, we always find ourselves searching for food. That’s why a business that centers on food is an ideal line of work  analysis because it never goes out of style.

Catering Company Profile Samples

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Catering is what we call a business that provides food on certain occasions. The consumables are prepared according to the number of people attending. At the same time, chairs and tables are supplied by the catering group.

With the ever-increasing demand in today’s industry, families almost do not have time for each other. One way of catching up on each other’s lives is by sharing a meal or two. Having to work five days a week makes one tired of cooking or preparing a meal at the weekend. Families resort to eating an already-prepared meal by eating at a restaurant or by booking a professional caterer.

In the U.S., 10% of the total labor force are restaurant employees. One huge contributor to this fact is that it is popular, and it is an opportunity to gain experience for workers who wish to pursue a career in the hospitality industry. The catering business profile is demanding because you will have to work long hours and on some weekends and holidays.

In-demand catering companies are known for their unique food flavours, exceptional service, and value for money. Sure, you can provide the most delicious food choices in town, but if your service is trashy, then clients will find another caterer that offers good food with excellent service.

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Catering is one profitable business. It is to be expected whenever there are grand celebrations and when you do not have time to spare to cook and prepare the food. To attract potential customers, they need to be informed about your business and its background. Use this Sample Catering Company Profile Template to introduce your catering business to them. This free template is editable and available in Microsoft Word. Hurry and get this template now.

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Setting up a catering business will require a lot from you—from hiring skilled cooks, training servers, down to the food preparation. You need to prepare a considerable amount of money to keep it running. If you want to attract investors for your catering business to flourish, you’ll need a company profile for it. No need to start your profile from scratch because this profile is equipped with formatting that makes your profile creation faster. Download now!

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The food differs from place to place. Some like it spicy, bland, sour, salty, or a mixture of it all. What makes a catering business unique is the talent to bring something new to the table—one that’s new to the palates of your clients. If you know how diverse your food options are, then indicate them here in this Catering Business Company Profile Template . Available in Editable PDF. Start creating your company profile and download this now!

A catering company is a dynamic and service-oriented enterprise that specializes in providing food and beverage solutions for various events and occasions. With a keen focus on culinary expertise, hospitality, and event management, these companies play a pivotal role in shaping memorable dining experiences.

Key Elements of a Catering Company:

• Service Spectrum: Catering companies offer a broad range of services, catering to events of varying scales and purposes. From intimate gatherings such as weddings and private parties to large-scale corporate functions and conferences schedule , these companies adapt their services to meet the unique requirements of each event.
• Culinary Expertise: At the heart of a catering company’s offerings is its culinary prowess. Talented chefs and kitchen staff craft diverse menus, showcasing a spectrum of cuisines, dietary options, and culinary styles. The goal is to provide a gastronomic experience that aligns with the client’s preferences and the nature of the event.
• Event Planning and Coordination: Beyond the kitchen, catering companies often extend their services to event planning and coordination. This includes collaborating with clients on menu selection, designing event layouts, managing logistics, and ensuring seamless execution on the day of the event.
• Menu Customization: Catering companies pride themselves on menu flexibility. They work closely with clients to tailor menus based on specific themes, dietary restrictions, cultural preferences, or the nature of the event. This customization adds a personal touch to the culinary offerings.
• Quality and Presentation: Exceptional food quality and presentation are non-negotiables for catering companies. They maintain rigorous standards in sourcing ingredients, food preparation, and presentation to ensure a visually appealing and gastronomically delightful experience for guests.
• Hospitality and Professionalism: The service aspect of a catering company extends beyond the kitchen to the front of the house. Professional and hospitable staff, including waitstaff and event coordinators, contribute to the overall guest experience, ensuring seamless service and customer satisfaction.
• Innovation and Trends: Catering companies often stay abreast of culinary trends and innovations. This includes incorporating new cooking techniques, exploring global flavors, and embracing sustainable practices. Staying current allows these companies to offer fresh and exciting options to their clientele.
• Client Relationships: Building strong client relationships is a cornerstone of success for catering companies. Effective communication, understanding client preferences, and delivering on commitments contribute to long-lasting partnerships and positive word-of-mouth referrals.
• Regulatory Compliance: Catering companies adhere to health and safety regulations, ensuring that food preparation and service meet stringent standards. Compliance with licensing, food safety, and hygiene regulations is integral to their operations.
• Adaptability and Resilience: The catering industry is dynamic, and companies must be adaptable and resilient. From navigating seasonal demands to adjusting to unforeseen challenges, successful catering companies demonstrate flexibility and a capacity to overcome hurdles.

In essence, a catering company is a multifaceted entity that blends culinary artistry, event management proficiency, and a commitment to client satisfaction. Through meticulous planning, culinary innovation, and impeccable service, these companies contribute significantly to the success and enjoyment of diverse events.

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A company profile entails your business’s vital information. This essential information is your background, the products or services you offer, the longevity of operation, and many more. It’s meant to attract customers and investors alike. But it’s impossible to attract these people with a poorly-crafted company profile. With this template, you are provided a guideline on how to create a company profile; thus, sparing you the hassle. Grab the chance to download this template now!

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Social gatherings require food to feast on to accompany the salutations and chitchats. That’s where your catering business will prove to be helpful. By delivering them exceptional service and unique food choices, they’ll come running for more next time.

Deciding on what to include in your company profile is time-consuming enough. Let us lighten the burden somehow by downloading this Editable Catering Company Profile Template . Available for your convenience, this template is customizable to fit your preferences and needs. Get yours now.

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The catering business is very competitive. You might be disheartened as to why your competitors are attracting more clients than you. The fact that they have established a name for themselves is one factor. You can also set your name in the industry by providing a well-crafted catering business profile. You need not look further because we are providing you this Sample Catering Company Profile Format that can guarantee you help in attracting both clients and shareholders. Don’t waste time—get this now!

Starting a successful catering business involves a combination of culinary skills, business acumen, and effective planning. Here’s a step-by-step guide to help you embark on this entrepreneurial journey:

• Market Analysis: Conduct thorough research on the local catering market. Identify your target audience, competitors, and potential niches.
• Business Plan: Develop a comprehensive business plan outlining your business goals, target market, menu offerings, pricing strategy implementation , and financial projections.
• Business Registration: Register your catering business with the appropriate authorities. Choose a legal structure (e.g., sole proprietorship, LLC) and obtain any necessary licenses or permits.
• Health and Safety Compliance: Ensure compliance with local health department regulations. This includes meeting food safety standards, obtaining necessary certifications, and adhering to hygiene practices.
• Specialization: Consider specializing in a particular cuisine, dietary preference, or event type. This can help you stand out in the market and attract a specific clientele.
• Differentiation: Identify what sets your catering business apart from competitors. Whether it’s a unique menu, exceptional service, or a focus on sustainability, having a USP can attract customers.
• Diverse Offerings: Create a diverse and flexible menu that caters to different tastes and dietary needs. Consider offering customizable options for clients.
• Tasting Events: Host tasting events to showcase your culinary skills and allow potential clients to experience your offerings.
• Quality Ingredients: Establish relationships with reliable suppliers for fresh and high-quality ingredients. Negotiate favorable terms to ensure consistency in your offerings.
• Commercial Kitchen: Set up or rent a commercial kitchen equipped with the necessary appliances to meet the demands of catering orders.
• Transportation: Invest in reliable transportation to deliver food to event venues.
• Website: Develop a professional website sample showcasing your menu, services, and contact information.
• Social Media: Utilize social media platforms to share images of your dishes, engage with potential clients, and build an online community.
• Attend Events: Participate in local events, food festivals, and community gatherings to showcase your offerings.
• Network with Vendors: Establish relationships with event planners, wedding coordinators, and other vendors in the events industry.
• Communication: Maintain clear and prompt communication with clients. Be responsive to inquiries and requests.
• Feedback: Encourage and collect feedback to continuously improve your services.
• Start Small: Begin with smaller events sample and gradually scale up as your business grows.
• Hire Staff: As demand increases, consider hiring additional staff to handle food preparation, delivery, and event coordination.
• Budgeting: Create a detailed budget that accounts for all expenses, including ingredients, equipment, marketing, and overhead costs.
• Pricing Strategy: Determine competitive yet profitable pricing for your services.
• Stay Current: Keep abreast of industry trends, culinary innovations, and changing consumer preferences.
• Adapt to Feedback: Be open to sample feedback and adapt your offerings based on client preferences.

Starting a catering business requires dedication, creativity, and a commitment to delivering exceptional service. By combining your culinary passion with sound business practices, you can build a successful catering venture.

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Your company profile can sell you well. Provide all the relevant details of your catering business in the company profile template provided above. The formatting provided in this template will serve as your guide in creating your company profile. Just replace the provided information in this template and supply your own. You may also provide pictures if you want. This template is available in Editable PDF. Click the download button now!

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Catering businesses are everywhere nowadays. Want to find one for your child’s birthday? There are plenty to choose from. Just like choosing fruit in the market, you have to choose the one that’s ripe enough for your taste—one that’s distinct from the others. If you want to emphasize how different your food choices are compared to your competitors, use a company profile. Well, good for you, because the template above will help you in making one. Available in MS Word. What are you waiting for? Click the download button now.

In the industry context, catering refers to the provision of food and beverage services for events, gatherings, or occasions, often including menu customization and on-site food preparation and service.

A caterer’s profile encompasses culinary expertise, event management skills, and a commitment to client satisfaction. They specialize in providing diverse, high-quality food and beverage service list for various occasions.

Introduce your food business with a concise and enticing sample statement . Example: “Welcome to [Your Business Name], where culinary excellence meets unparalleled service. Indulge in a journey of flavors curated just for you.”

Yes, catering can be a lucrative business analysis idea. With a focus on quality, creativity, and excellent service, catering businesses can thrive by meeting the diverse culinary needs of clients.

In conclusion, [Catering Company Name] stands as a culinary maestro, committed to crafting unforgettable experiences. With a blend of innovation, quality, and professionalism, we transform events into gastronomic celebrations.

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Catering Manager Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the catering manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

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• Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Demonstrate excellent customer service using Aramark's standard model. Implement communication strategy as provided by marketing team in order to build catering revenue
• Banking of public monies in line with internal and Client protocols
• Supervise catering operations including such duties as coordinating staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity
• Coordinate activities with other internal departments. Participate in management team meetings. Interface with vendors and key service users within client organization
• Productivity: Coordinate and oversee internal and external catering events, in conjunction with culinary team. Maintain the POS system and ensure staff is trained to operate it efficiently. Plan and forecast using operations systems and software. Plan, procure and execute themed events. Comply with Operational Excellence fundamentals, including food and labor
• Ensuring compliance with Company's and Hospital Control of Infection Policy with respect to Food Hygiene, particularly Bare Below the Elbow and also 5 Moments of Hand Hygiene and HACCP
• The hygienic handling and safe preparation of food products, in accordance with food hygiene legislation and the Company's Food Safety Policy (HACCP) as outlined in the FSMS
• Working relationships with a variety of vendors and restaurant service personel
• Working as a contact between providers and property
• Working knowledge of F&B operations and procedures
• Working knowledge of catering sales systems such as Daylight or Delphi computer program
• Attending weekly catering operational meeting
• Collaborate with management to recognize and celebrate hourly associate performance contributions (e.g., department-specific recognition programs)
• Operational oversight of the full service catering for a corporate conference &/or training center
• Work with Director of Sales to maximize all rate, date and space commitments, ensuring highest yield for total hotel
• Adequately plans for and executes contingencies in the event revenue goals fall behind plan
• Created detailed events for groups (Banquet Event Order)
• Communicates and collaborates with other departments to provide quality services for all groups
• Additional tasks and responsibilities may be assigned at the discretion of the manager
• Communicate effectively and present information to management, employees, vendors, and the general public
• Work event based hours as necessary
• Strong knowledge of industry trends, food knowledge, sales and leadership skills
• Excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies
• Have basic computer skills and develop knowledge of property management software
• Demonstrates the desire and ability to provide high quality service to both internal and external customers
• High level of creativity with attention to detail, paired with strong business acumin
• Extremely strong catering experience (including solid financial acumen and deep understanding of the technical delivery aspect of catering)
• Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
• Able to work eight hour shifts on concrete floors and lift 40 pounds up to 36 inch high tables
• Strong catering experience including solid financial acumen and deep understanding of the technical delivery aspect of catering
• Be detail oriented, organized and able to work in a multitasking environment under pressure

15 Catering Manager resume templates

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• Maintain HACCP program requirements
• Prepare hot and cold foods per customer orders as required
• Season and prepare food according to recipes and experience
• Use ingredients according to recipes, using various kitchen utensils and equipment
• Portion, arrange, and garnish food according to Facebook Culinary Team standards
• Substitute for or assist other cafe employees during emergencies or rush periods
• Wash, peel, cut, and produce, meats and vegetables to utilize for food production
• Present food attractively on platters
• Deliver completed catered orders in a timely manner
• Must follow all safety rules and actively prevent accidents
• Commitment to the service values and ethics of the Facebook Culinary Team
• Must comply with all ServSafe and HACCP programs and principles
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for food preparation
• Must have knowledge of standard catering presentation techniques
• Job requires skills to organize scheduled work to insure on time deliveries
• Job requires being reliable, responsible, and dependable, and fulfilling obligations
• Job requires accepting criticism and dealing calmly and effectively with high stress situations
• Position is responsible for collaborating with Purchasing and Operations Manager and Director on all aspects of operations and menu preparation for corporate catering, Capital Blue catering and third party catering
• Responsible for increasing third party catering sales to meet or exceed budgeted goals
• Manage catering website, social media interactions including seasonal menu planning and rotation and posts
• Supervise catering assistants and temps on location
• Troubleshoot equipment issues and report to Purchasing and Operations Manager for repairs
• Manage waste and inventory procedures in conjunction with the Production Kitchen
• Collaborate with Purchasing and Operations Manager and Assistant Director to ensure accuracy of pricing and portion controls
• Liaise with Cafe Manager to provide appropriate information and planning resources regarding any events located in the SM building or Capital Blue
• Hold appropriate staff training and orientation meetings to communicate menu and service needs/information to all catering assistants and temps
• Liaise with Assistant Director on temp staffing, costing and inventory management for applicable areas of responsibility
• Works as supervisor and a team member with other café/kitchen/operations/catering staff while also providing high quality customer service to all clients
• Bachelor’s Degree preferred; high school diploma with 6-10 years preferred - combined experience in food service in corporate dining, restaurant and/or catering industry
• Minimum of three years in a supervisory role
• Driver’s license required, with the ability to travel between Emmaus and other Lehigh Valley locations as needed. Occasional travel to New York office or other offsite catering locations may be required
• Knowledge of and commitment to Healthy Eating and lifestyle
• Must be extremely detail oriented and organized
• Strong customer service orientation and skills
• Ability to prioritize and organize work assignments; delegate work when appropriate
• Flexible work schedule
• Ability to direct performance of assigned staff and follow up with corrections when necessary
• Ability to be a clear thinker, analyze and resolve problems, exercising good judgment
• Ability to exert physical effort in transporting and placement of tables, chairs, and other event equipment
• Ability to work cooperatively and professionally with other departments
• Must possess mature, professional demeanor to interact with vendors, staff and guests
• Is onsite for events to greet clients and ensure expectations are met (this position requires working nights and weekends)
• Must have a working knowledge of Microsoft Office, Word and Excel
• Knowledge of Social Media/Networks
• Minimum Associate Degree required
• Six years’ experience in both catering and Kitchen operations
• Must be well organized and capable of supporting the food preparation and planning efforts of a major foodservice operation
• Strong writing and oral communications skills
• Computer skills including word processing, excel spread sheet and a general knowledge with computers
• Experience in hospitality and service industry

Chef / Catering Manager Resume Examples & Samples

• Drive customer satisfaction and maintain client relationship through rounding
• Supervise, staff, train, conduct applicable rounding, and manage the performance of the catering staff regarding catering operations, including cash handling, merchandising, food presentation, quality, and cost control
• Position prefers a Bachelor's Degree or an Associate's Degree plus a minimum 2-3 years catering experience including the menu development, planning and coordination, staffing, ordering special food and supplies, execution and monitoring of the events
• A Chef with strong organizational skills and catering coordination experience would be an ideal candidate
• Position requires the ability to work with confidential employee, client and Aramark information
• Excellent customer service and time management skills required

Sales & Catering Manager Resume Examples & Samples

• Solicit, negotiate and confirm new and repeat business through various efforts (outside sales calls, telemarketing, referrals, tradeshows, sales missions, internet prospecting, etc). Prompt and competent follow-up on leads/referrals
• Develops and continually enhance relationships with key accounts, business and travel industry accounts, community organizations and professional associations to maintain high visibility and increase market share. Responsible for driving customer loyalty by delivering superior service throughout each customer experience. Able to successfully close profitable business and achieve revenue targets
• Conducts property site inspections with potential customers. This involves walking client throughout property and grounds while performing an oral presentation of facilities and amenities. Be aware of hotel features and benefits, operations and competitive strengths and weaknesses to assist customers in buying decisions
• Drives rate negotiations, contract negotiations, deposit collection, preparation of event orders, event diagrams and event supervision
• Directs the implementation and follow through of all sales standards and initiatives according to Aramark guidelines and standards of operation
• Ensures the assignment of all groups and functions, as well as, the accurate and timely communication of event needs to operations team
• Performs and oversees day to day event execution including set up, service and break down
• Provides detailed communication and timely follow-through with both the client and the in-house staff to ensure exact client requirements are met and satisfied
• Increases account revenue and/ or operating profit contribution by promoting ancillary spend and creating other opportunities for growth. Up sells and makes creative suggestions to clients
• Maintains accuracy of and awareness of the competitive analysis and market conditions internal and external to the location
• Demonstrates a proactive and enthusiastic attitude in striving for and meeting business goals and objectives
• Responsive to customer needs and requests, continually evaluating the quality of the products and services provided to the customer
• Responsible for full use of Delphi FDC sales and catering system for all sales activities
• Participates in special projects as needed
• Demonstrate the ability to lead people and get results without direct authority
• Some travel required between local sites
• 2-4 years previous experience in Hotel Sales and Marketing or related field
• Experience with event execution and client relationship management
• Extensive knowledge of Delphi, Sales systems and Springer-Miller System recommended
• Must posses strong interpersonal skills, ability to maintain composure, and the ability to make quick decisions
• Must work well independently and within a team
• Ensure compliance to food safety, sanitation, and overall workplace safety standards
• Utilize customer feedback to respond to customer needs and to improve catering services
• Supervise catering operations including booking, selecting and costing menu items, pricing, coordinating staff, and equipment rental
• Position requires a Bachelor's Degree or an Associate's Degree plus a minimum 2-3 years catering experience including the menu development, planning and coordination, staffing, ordering special food and supplies, execution and monitoring of the events
• Plan, direct and control catering services within this sports & entertainment facility to meet operating and financial goals, client objectives and customer needs
• Premium services at the stadium includes press box, restaurants, tailgates, client and private events
• Responsible for developing a catering team to oversee daily catering
• Responsible for hiring, scheduling, training and overseeing the catering staff
• Manage the COS and labor on a daily basis according to plan
• Create and implement procedures to continuously improve operation
• Work with sales manager and culinary team to ensure food setups are accurate
• Others tasks as determined by business demands
• Must be responsive to customer needs and requests, continually evaluating the quality of the products and services provided to the customer
• Responsible for accuracy and timeliness of contracts
• Prepares proposals, sales contracts and resumes
• Administers event follow up to include the distribution of thank you letter and rebooking
• Participate in site tours, site selections, sales meetings, outside sales functions, community involvement groups, and various functions hosted by the CVB, Chamber of Commerce and others
• Directs the implementation and follow through of all sales standards and initiatives according to Aramark guidelines and Standards of Operation
• Ensures timely communication of event needs to conference planners and operations team
• Identifies and recommends new sales and revenue opportunities
• Recognizes the need for and demonstrates good communication and listening skills with clients, customers, and employees
• Responsible for full use of sales and catering system
• Regularly visit and shop the competition to stay abreast of their rate strategies, clientele and any changes in facilities, services and market position
• Responsible for implementation and effectiveness of programs at the component that adheres to Corporate and Division standards
• Employee is responsible for knowing the environmental aspects and associated impacts of their job position
• Demonstrate the ability to lead people and get results even without direct authority
• Assess and select top talent at the hourly and non-exempt salary level by interviewing new candidates for hire
• Actively participate in the progressive discipline process, which includes recognition, GROW coaching conversations, providing meaningful feedback, writing and delivering performance reviews delivering counseling and corrective actions
• Demonstrated oral and written communication skills
• Experience with computer applications including but not limited to: Microsoft Office, Maestro, Opera, Springer Miller System or other property management systems. Other experience with sales based CRM applications
• Manage overall operation of unit with the support of the Catering Operations Director
• Assist in unit forecasting and accounting
• Coordinate and supervise unit personnel regarding production, merchandising, quality, and cost control as well as labor scheduling, staffing, and employee training
• Participate and conduct in management team meetings
• Interface with vendors and key service users within client organization
• Coordinate tasks and work with other departments to ensure that the department runs efficiently
• Work with Catering Supervisors to ensure that newly hired hourly associates receive orientation training
• Participate in the counsel of hourly associates on work related concerns and issues to ensure satisfaction and productivity enlisting the support of management as needed
• Listen to hourly associates’ suggestions for improving how work is done and guests are served. Gain support as needed to act upon suggestions
• Work with upper management to ensure that hourly associates have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory)
• Ensure that hourly associates are trained on technical and service aspects of the job (e.g., food or room preparation, customer service)
• Work with Catering supervisor staff to ensure that hourly associates clearly understand their job roles, responsibilities, and performance expectations
• Address guest concerns, requests, or issues either individually or by enlisting the help of others (i.e., management and hourly associates)
• Give constructive feedback to hourly associates to help them do their jobs better
• Act as a “bridge” between management and hourly associates to facilitate department operation (e.g., keep managers appraised of hourly associate activities, issues, challenges, etc.)
• Collaborate with management to develop and carry-out ideas and procedures to continuously improve department performance
• Manage basic human resource issues/concerns of hourly associates enlisting the support of management as needed
• Conduct day-to-day shift or oversee department operation (e.g., conduct shift briefings, ensure shift coverage)
• Serve as an individual contributor and department role model by performing technical or functional job duties (e.g., check-in/out, food preparation, room preparation)
• As a Catering Manager you will plan, direct and control the operation of catering events
• This individual will responsible for on-premise, high-end event execution
• You must be able to work a flexible schedule and oversees all aspects of a banquet or an event, including set-up, menu selection, food preparation, service, breakdown and cleanup
• Banquet managers are in charge of hiring, training, coaching, disciplining, reviewing banquet staff and the development and growth of the team
• 3-5 years of catering management experience
• Relocation is offered if needed
• Engage all clients and guests in a professional manner. Facilitate external customer relations; and represent Aramark and the client at any and all meetings and events
• Maintain linen and banquet equipment inventories to include china/silver/glass
• Order liquor, wines (if applicable) and linens for events and dining room. Conduct monthly inventory of such
• Heavy organizational skills, people skills and salesmanship, training and accountability, extreme attention to detail, financial processes, contract administration, high energy, able to successfully execute banquet service for all types of dining – Causal to Fine Dining
• Able to train and delegate to banquet staff for proper execution of events. Ordering knowledge of goods, small wares and linens
• Minimum of five (5) years operational experience in a hotel/banquet setting preferred
• Minimum of five years operational experience in hotel/banquet, independent catering or institute setting required
• Current ServSafe certification required and TIPS/TABS certification optional but not required
• Knowledge and experience of catering and scheduling software helpful
• Commuter skills a must
• Experienced in scheduling payroll software a plus. Will be managing in a union environment

Retail & Catering Manager Resume Examples & Samples

• Develops and implements retail services plan to improve service, quality and profitability of service areas
• Position prefers a Bachelor's Degree or an Associate's Degree plus a minimum 2-3 years food retail/merchandising experience and high end catering experience to include meeting with clients and setting up and executing the events
• Cash handling experience is required

Assistant Catering Manager Resume Examples & Samples

• Financial Performance: Support delivery of food and labor targets through accurate reporting of operational budgets and collection of account receivables
• Plan, direct and control premium services within the facility to meet operating and financial goals, client objectives and customer needs (premium services include: premium concessions, private club boxes, VIP events, and suites services)
• P&L accountability and/or contract-managed service experience
• Six years experience in premium catering operation, prefer familiarity with restaurant operations and fine dining
• Organized and capable of managing diverse functions and team skillsets
• Familiar with corporate culture
• Experienced Microsoft Office user with ability to quickly learn proprietary event coordination software

Banquet & Catering Manager Resume Examples & Samples

• Decision making skills
• Ability to manage in a diverse environment with a focus on client and customer services
• Strong leadership and motivating skills including the ability to build strong relationships with customers and staff
• The ability to think quickly, work in stressful circumstances and stay calm in a crisis
• Knowledge of food, food hygiene (including HACCP) and food preparation
• Must be professional
• Must be dependable

Events & Catering Manager Resume Examples & Samples

• Manage booking space and participate and oversea events
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development
• Initiate verbal and written communication with customers outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, incremental and affiliate revenue streams, and master billing process
• Participate in all catering training programs; help to develop and implement training programs for hourly, part-time, and intern/extern employees
• Directly supervise catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity
• Bachelor’s Degree required. High School Diploma or equivalent required
• Three years of restaurant management experience
• Three years of progressive catering management experience
• Excellent communication skills, both verbal and written
• Initiate contact with person or persons in charge of Exhibits on the Tradeshow floor and creates a banquet style food and beverage experience equal to our current standards
• Initiate sales calls directly to the exhibitors to solicit food and beverage throughout the show
• Maintain and develop relationships with current client base through scheduled telephone calls, sales calls and follow up correspondence
• Meet and/or exceed revenue goals on an annual basis
• Manage assigned operational functions within the department consistent with the strategic plan and vision for the department, the division, and Mandalay Bay
• Develop proposals and contracts, and recognize opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events
• Work directly with clients on menu planning, room set up, décor, cost and billing details and any other requirements pertinent to their program
• Partner closely with all operational team members to ensure smooth flow of information, relationships and execution
• Coordinate menus, staffing and implementation of all group food and beverage events. This includes, but is not limited to, preparation and distribution of specifications sheets (BEO’s) on each function and catering schedule
• Review and approves all Exhibitor banquet checks. Maintains complete and in-depth files on all future and past Tradeshows as directed by departmental standards
• Assist Director of Catering in the development and periodic changes and updates of Tradeshow Catering Menus
• Track sales figures for each Tradeshow and create annual report of sales and work on future year budgeting
• Keep annual updated record of competitive set prices and service offerings within Las Vegas and other competitive markets
• Practice and observes safety rules and regulations and encourages others to do the same
• Participate in bi-weekly staff meetings and the Convention Center Zone Manager program
• Manage the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes
• Provide input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure Mandalay Bay’s competitive position and in anticipation of changing guest needs within the dynamic hospitality and gaming environment
• Attend classes to expand product knowledge and sales efficiencies
• Create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training, and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements
• Promote a proactive work environment that creates an atmosphere of teamwork and quality service
• Complete all duties in accordance with the Mandalay Bay standards and procedures
• Perform all other relevant duties as assigned by upper management
• At least 3 years recent work experience in a large convention group catering
• Previous experience conducting cold calls and the proactive sales approach, and a history of achieving and/or exceeding sales goals
• Ability to customize and develop menus for clients
• Ability to work efficiently while multi-tasking
• Ability to maintain strong sales skills, leadership abilities, sound judgment and knowledge of banquet operations
• Working knowledge of Catering Contracts and the ability to understand the legalities thereof
• Working knowledge of F&B operations and procedures
• A Dynamic personality who needs to be self-motivated, and has a history of developing new systems and approaches to increase customer service and revenue generation
• Excellent customer services skills
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
• Comply at all times with Wyndham standards and regulations to encourage safe and efficient hotel operations
• Re-solicit past local accounts, generate new business
• Understand the Catering incentive program
• Manage booking pace
• Ensure compliance with all local liquor laws, and health and sanitation regulations
• Prepare and submit required in a timely manner
• Comply with weekly and monthly forecasting procedures
• Assist in planning and executing holiday brunches and other special events
• Use feedback from Meeting Planner Evaluations to improve service quality
• Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. While attending trade shows, must be able to stand for up to 8 hours per day. This includes traveling to and from meetings and may include air travel. Length of time of these tasks may vary from day to day and task to task
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Some portions of daily assignments involve ergonomic risk, such as repetitive tasks, hands exertion, vibration, cold temperatures, poor body mechanics, restrictive work stations or awkward postures
• Some portions of the assignments require travel to other hotels, trade shows and client events via car, plane, rail, subway or other mode

Assistant Convention Services & Catering Manager Resume Examples & Samples

• Inspect meeting rooms prior to the start of the event to ensure that they have been set accurately and that all food and beverage that has been ordered is out on time
• Ensuring all details provided by the Convention Services and Catering Managers on the banquet event orders are followed through on
• Assisting the Catering Department by following up on leads and generating new business
• Assist the Convention Services and Catering Managers with the creation of banquet event orders and floor plans
• Conduct and/or attend daily meeting to review banquet event orders and ensure last minute changes are communicated with the appropriate departments
• Follow departmental policies and procedures
• Other duties and projects as assigned
• Experience with Opera is an asset
• General knowledge of conference technology and audio visual needs
• Keep updated on current sales trends within the market and the competitive set
• Work with F&B Director and Banquet Manager to establish policy standards, procedures, operational guidelines & service manual
• Primarily Monday-Friday, 8:00am-5:30pm, some weekends and evenings
• Develops and manages catering sales revenue and operation budgets, and provides forecasting reports
• Organize sales calls with venues, DMC´s and agencies
• Offer the clients different providers in order to maximize revenue
• Follow up that the deposit payments are made on time
• Follow up that the numbers of guests confirmed by final clients meet the minimum
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill
• Assists with selling, implementation and follow-through of catering promotions
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Demonstrates knowledge and proficiency of how and when to impose deadlines and delegate tasks
• Manages the catering sales efforts for the property including local and offsite catering business
• Work with the culinary team in order to develops menus which drive sales
• Be creative in order to exceed guest expectations
• Suggest different type of decorations and set up to clients in order to increase revenue
• Finalizes and upsells catering arrangements
• Solve problems and/or suggest alternatives to previous arrangements if necessary
• Leads pre-event and post-event meetings for assigned groups
• Identifies operational challenges associated with his/her event and works with the property staff and customer to solve these challenges and/or develop alternative solutions
• Conducts pre- and post-event meetings as required to review/communicate event needs and feedback
• Adheres to all standards, policies, and procedures
• Celebrates successes and publicly recognizes the contributions of team members
• Creates BEOs according to the client’s requests and company standards and group resume
• Organize and coordinate different tasting
• Solicitation, event planning and coordination of arrangements in the corporate and social (wedding, gala, mitzvah) catering market to ensure that client's expectations are exceeded
• Create one in a lifetime weddings for the Hotel’s high profile wedding clients and event planners
• Exceed annual booking goals through solicitation, creative prospecting and networking
• Create engaging service and communication between clients/guests and hotel department as well as high profile event and party planners and vendors that have a positive impact on revenue and customer service ratings
• Establishes and maintains an excellent working relationship with all hotel departments in particular Culinary, Banquet, Audio Visual and Conference Services to maximize catering business development, function space, revenue and increase exposure to key accounts
• Networks within the social and corporate community to establish relationships with clients, event planners and industry colleagues. Presents his or herself as an individual that possesses strong social and etiquette skills, grooming and presentations skills that are representative of a luxury hotel in this competitive marketplace
• Minimum 3 years catering and event experience in a hotel or off premise catering/event company
• Strong culinary and beverage knowledge, event design and interest
• Familiarity with social media channels that support social and corporate markets
• Operational Food & Beverage experience in a Hotel environment mandatory
• Proven ability to plan and organize events effectively, with an acute sense of detail & creativity and repeat potential
• Assertive, professional and positive with a proven ability to develop and lead in a team environment
• Understanding of computers and applications with a strong working knowledge of Windows Delphi, MS Word, Outlook, Excel and Lanmark
• Ability to multi-task, work independently and maintain a positive attitude within a very busy environment
• High School Diploma, College Diploma preferred
• Manage high volume catered food and beverage including catering and concessions
• Premium services include the catering execution of events and retail food operations
• Responsible for developing front line staff to oversee these operations
• Responsible for hiring, scheduling and training front line staff in service techniques, policies and procedures
• Assist the Director of Operations in overseeing event operations and will contribute to the overall aesthetic appearance and environment of catered events
• Bachelor's degree or equivalent experience is required
• A minimum of 2 years food service management experience is required
• At least 2 years of previous Catering/Banquets experience in a similar environment
• At least 2 years of previous experience in a Food and Beverage supervisory role
• Ability to plan, prioritize and organize in a fast-paced, high-volume environment
• Working knowledge of legal contract language
• Working knowledge of food and beverage, caterings sales or conference service management experience, guest relations and etiquette
• Working knowledge of both monthly forecasting and the annual budget process
• Working knowledge of Newmarket, Daylight or Delphi
• Distribute, to the necessary departments, detailed information relative to catering activities
• Extensive knowledge of Food & Beverage etiquette, guest relations, and service standards
• Four (4) year degree or equivalent of education and experience

Franchised Catering Manager Resume Examples & Samples

• Solicit and respond to leads, by telephone or direct conversations with customers for moderately complex meetings and/or meeting space and/or on-site (hotel) catering based upon leads and account files assigned by the Director of Sales. Courteously answer incoming phone calls from persons inquiring about the rental of meeting space and/or the purchase of on-site (hotel) catering. Qualify customer, either inquiry related or driven by solicitation, for strategic buying needs and uncover personal buying needs
• Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events i.e., set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
• Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts property tours and promotes facilities and services within parameters
• Prepare proposals and/or contracts to advise prospective customers primarily of the hotel guest rooms, but also meeting space and/or banquet date, space and rate availability
• Compute and quote prices for the same
• Attend weekly sales meeting and weekly tentative review
• Assist supportive staff with answering of telephones, photocopying, using the fax machines and maintaining sales files
• Attends training programs, which may include travel
• Directly assists customers as necessary
• Ensures that contracts, menus, letters and reports are completed according to Pyramid’s standards and policies
• Performs other duties and responsibilities as assigned or required
• Knowledge of the hotel sales process to include solicitation; negotiation and closing techniques
• Basic hotel product and industry knowledge, i.e., staffing, operations, safety, security, union rules, structural terminology, fire, police, and health codes, hotel policies
• Basic knowledge of the hotel structure/layout and how all departments interact
• Knowledge of various types of set up styles used in the meeting rooms
• Basic knowledge of audio visual equipment, telecom equipment, lighting and room temperature control
• Basic knowledge in food and beverage menu development
• Quantative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations
• Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, Delphi, Market Vision, OnQ and Internet
• Ability to read the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials
• Advanced English language writing skills for formulation of proposals, memos and with guests and team members
• Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc
• Attention to detail and ability to multi-task
• Adapt to fast-paced environment
• Ability to work long and irregular hours based on business demands

Site Catering Manager Resume Examples & Samples

• Builds and maintains strong relationships with all internal clients, assessing needs and expectations
• Build and maintain strong relationships with external vendors (Caterers, Staffing, Rentals, Etc.)
• Works closely with Event Planners on the Event Services team to assist in the planning and execution of high level events from a food and beverage (F&B) perspective
• Oversee daily operations and executing the F&B portion of Sun Life events with excellence
• Manage and schedule daily on site staff
• Personally oversee all VIP client and executive level events
• Identify and implement continuous improvements to deliver best possible guest experience
• Accurate tracking, reporting and invoicing
• Post-secondary education
• College diploma in the Hospitality Industry, Catering Management, Culinary Management, Public Relations are all a great asset
• Minimum of 5 years of experience in high end catering management with exposure to corporate environments
• Food Handlers and Smart Serve certificates
• Event Services experience an asset

Suite Catering Manager Resume Examples & Samples

• Manage high volume catered food and beverage including suites, catering and concessions
• Plan, direct and control premium services year-round to meet operating and financial goals, client objectives and customer needs
• Premium services include the onsite Club Restaurant, Suites and VIP events
• Responsible for developing a management team to oversee these operations
• To comply with the Hotel Code of Conduct at all times
• Take responsibility for the co-ordination and monitoring of all meetings, from initial booking where possible through to post-conference evaluation and account settlement
• Liaise with Sales Department at point of initial negotiations with client to assist Sales Department in providing profitable and efficient proposals that are in line with hotel guidelines
• Administration of all MICE and catering business with close liaison with client, rooms, sales, reservations departments
• Compile and issue to all operating departments the BEOs and Group summaries for all events at least 5 working days prior the event
• Communicate all information through regular follow up with client to review banquet room allocations and expected guest numbers and communicate to all concerned departments
• Arrange group check-ins in liaison with Front Office Manager
• Conduct pre – and post event briefings and communicate any comments relevant to the specific “event(s)” to all Departments concerned to improve addressed shortfalls, if any, within the operation
• Review all daily Food & Beverage and Conference charges posted to relevant accounts during each convention, meeting or incentive, to ensure that all charges are in line the BEO
• Consult with the Director of Food & Beverage and Executive Chef to prepare menus which will attract business and yield a satisfactory profit (custom made menus)
• Attend weekly BEO meeting including: Event Sales and Services Executives, Banquet Manager, Banquet Chefs, and Chief Steward, to finalize all details of upcoming functions
• Be aware of cyclical events and be pro-active in planning
• Ensure accurate response to proposals within 24 hours and deliver a high level of guest service standard at all times in the Catering & Events Sales department
• Ensure that leads are followed up in a timely and professional manner (48 hours after sending the enquiry)
• Ensure an effective handover of client’s conference requirements and contract details from Sales Managers and Catering & Events team to the Operations Team
• Maintain a high level of service by constantly training and coaching all direct reports and staff
• To maintain all resort records, forms and policies as prescribed by management
• To maintain and improve administrative standards of the Department
• Properly maintain the function sheet folder and monitor all additions, deletions and changes of status
• Monitor and update menu maintenance
• Remain flexible in any changes presented by a client in respected to their planned or unplanned activities / functions
• Meet conference organizers daily before and after the event to confirm details
• React with urgency to any requests of the client to ensure maximum satisfaction during their conference
• Attend to details and follow-up on any requirements of the client in regards to engineering, outside contracts, entertainers, florist, audio visual, freight arrangements (incoming and outgoing), storage facilities, restaurant bookings, additional staffing and any internal or external communication between parties that is necessary
• To ensure guest satisfaction and handle guest complaints
• To establish outstanding guest relations
• Report for duty punctually wearing correct uniform and name badge at all times
• Provide courteous, professional service to external and internal clients at all times
• Maintain good working relationships with own colleagues and all departments
• Possess a comprehensive understanding of and adhere to the hotel’s policy relating to Fire and Emergency, Hygiene, Health and Safety
• Maintain a high standard of personal appearance and hygiene at all times
• To respond to changes in the department as dictated by industry, company or Resort
• Perform any other reasonable duties as designated by your supervisor
• Physical Requirements: Must be able to exert physical effort in transporting _____ pounds, endure various
• Both participate in and facilitate catering training as needed
• Current ServSafeand TIPS/TABS certification required
• Conduct property tours and entertain planners of meetings, social events, and weddings
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits
• Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues
• Respond according to the crisis management plan to any resort emergency or safety situation
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee

Catering Manager, Homestead Resume Examples & Samples

• Ability to manage multiple events simultaneously and staff of up to 200
• Must be highly skilled at performing financial analysis, event planning, and troubleshooting
• Knowledge and execution of contract policies and procedures
• Position will require staffing and training hourly employees including complete hiring process
• Ensure proper planning and execution for events
• Ability to communicate on various levels to include management, support staff, and clients
• Addresses and/or elevates (when appropriate) client dissatisfaction issues
• Minimum of 3-5 years’ management experience in a high-volume concessions environment, large resort property, or high-volume convention center and strong working knowledge of food production operations
• Have excellent skills in verbal and written communication

Catering Manager, Kansas Speedway Resume Examples & Samples

• Strong communication skills, both written and verbal; must exemplify professional etiquette
• Excellent one-to-one customer interaction skills; ability to establish and maintain accounts
• High performance standards with extreme positive enthusiasm?
• Ability to thrive in a fast-paced environment
• Strong computer proficiency in Microsoft Office and Caterease
• Responsible for the recruitment and training of local non-profit organizations to assist with operation
• Align the company and customer goals and strategy to develop consumer programs that maximize volume
• Establish consistent programs that develop a customer centric business relationship resulting in mutually beneficial activity and growth
• Demonstrates a complete understanding of menu items and explains same to customers accurately
• Must have Bachelor’s degree
• Demonstrate excellent leadership, time management, and customer service skills
• Motivate employees and lead large groups with diverse backgrounds
• 5 years of exp in a Catering Manager role
• Experience managing Executive Members and multiple Executive Catering events from start to finish
• Experience training and leading catering staff on high level customer service
• Exceptional communication skills, professional and customer services oriented. This position will work closely with the client and Sodexo General Manager
• Knowledgeable of MS Office programs/Familiar with Sodexo programs is a plus
• Customer-driven and strong track record of in organizational development, time management and detail oriented
• Identify internal/external customer needs and expectations
• Ensure that Sodexo and customer goals are aligned and met
• Promote a customer/client centered culture that strives to exceed customer and client needs; and
• Maintain and improve service level resulting in increased customer satisfaction
• Demonstrate resourcefulness and quick responsiveness to client and customer requests
• Solid organizational skills
• The ability to handle catering at all levels from students to executives
• Demonstrated knowledge of catering and catering logistics, casual and fine dining, and banquet management
• Excellent event planning skills, and is visionary in regards to buffet presentations and creativity
• Excellent interpersonal skills and is expert in client/customer, guest, and employee relations
• Excellent time management skills, adapts well to dynamic change, and is driven to get the job done with excellence in a timely manner
• High level of integrity and considers the best interest of our employees, clients/customers, and our operation
• Experience in high volume activity, employee/staff training, labor management and control systems
• 3+ years of catering management experience (full event life-cycle), preferably within a high-volume campus dining setting or hotel setting
• Proven ability to build/mentor a solid catering team that shares your level of commitment and passion for exceptional catering
• Proven experience in labor management and control systems
• Client satisfaction skills; professional demeanor; excellent written and verbal communication skills
• Ability to multi-task and delegate to coordinate multiple events and utilize a systems-based approach to meet each event’s timelines/specifications and quality of product
• Ability to drive continuous system improvements within a catering program
• Strong written and verbal communications skills
• Client satisfaction skills; professional demeanor; excellent written and verbal communication skills.Ability to multi-task and delegate to coordinate multiple events and utilize a systems-based approach to meet each event’s timelines/specifications and quality of product
• Experience in driving catering sales through suggestive selling and contract negotiation
• Experience with catering event software such as CaterTrax, CaterEase or EMS
• Have strong catering / event planning background - Have demonstrated ability to handle numerous events occurring at the same time, has a proven track record of increasing catering sales through creative marketing and outreach,
• Be responsible for the organization and execution of all catering events and have demonstrated knowledge in casual and fine dining, and banquet management as well as strong writing, costing, menu development and pricing skills
• Create elegant and sophisticated Presidential level culinary experiences, working with the President of the College, trustees and key Development department directors to exceed culinary and service expectations while enhancing client program objectives
• Be well versed in high volume and high profile catering, banquet management -restaurant industry, experience in casual and fine dining
• Extremely strong customer service focus – ability to handle all last minute requests – “No” is not an option…
• Strong catering experience including solid financial acumen and deep understanding of the technical delivery aspect of catering - as well as event management and sales
• High volume catering / banquet experience from hotel or Banquet/Conference Center background
• High profile and High End catering – attention to detail and providing exceptional catering service - developing creative options to fit our client's needs
• Ability to build and mentor a solid catering team who share same level commitment and passion to catering: quality presentation, customer service, professionalism
• Ability to multi-task and delegate to coordinate multiple events at a time and utilize a systems-based approach to meet each event’s time-lines/specifications and quality of product
• A demonstrated knowledge in casual and fine dining, and banquet management
• A strong writing, costing, menu development and pricing skills
• Manages the day-to-day operation of the Catering department. Responsible for seeking new business, ensuring return business, and overseeing planning and execution of catering events. Ensures customer satisfaction while maximizing facility revenue
• Develops a marketing plan designed to increase revenue growth in both the corporate and social markets
• Ensures proper management of all catered events, including, but not limited to: basic set-up, table placement, buffet design
• Associates Degree and two to three years related experience and/or training; or equivalent combination of education
• Knowledge of Microsoft Office Applications and POS systems
• Prior Supervisory and Management Experience
• Creative, has excellent event execution/planning skills, and is visionary in regards to buffet presentations
• Excellent interpersonal skills and excels in client/customer, guest, and employee relations
• Anticipates problems that may affect customer experience and financial requirements and moves quickly to correct them with little or no impact to customer relations or the operation
• Relocation Assistance IS available with this position! **
• Has a proven record of extraordinary results in high profile catering events as well as experience in Conference Center management, high profile and high volume catering management
• Has strong organizational and trouble shooting skills while working within a complex and diverse university and clients
• Demonstrates high energy, is highly creative and imaginative with a discriminatory eye for detail, is able to mentor and train staff for ongoing higher level of service
• Has previous successful experience organizing and executing all catering events and ability to train and motivate catering staff
• Has demonstrated knowledge in casual, fine dining, and banquet management in a very high volume environment – Campus, Corporate, Banquet, etc
• Has strong writing, costing, menu development and pricing skills
• Ability to be professional under pressure and tight time line is an absolute must
• Additional skills include experience handling a variety of initiatives to achieve sales goals and guest satisfaction, staff training, labor management and control systems
• High volume catering / banquet experience from Campus or Banquet/Conference Center background
• Ability to build andmentor a solid catering team who share same level commitment and passion to catering: quality presentation, customer service, professionalism
• Ability to multi-task and delegate to coordinatemultiple events at a time and utilize a systems-based approach to meet each event’s time-lines/specifications and quality of product
• Maximize revenue by selling meeting space and food and beverage revenues with all facets of the hotel within assigned market segments, using effective written and oral communication
• Sell local Catering Service including meeting and banquet facilities. Maintain prime selling time
• Be accountable for all blocks and space commitments, maintaining communications with clients and revising as appropriate
• Meet hotel administrative standards in: GRC, Diary standards, file and trace system, space release and diary matrix, contract and cancellation standards and deposit policies
• Process reports – weekly, monthly, quarterly and annually
• 5+ years of Catering and Sales experience
• 2+ years hotel/hospitality experience
• Demonstrated knowledge in high end and high volume catering management in casual/ fine dining, hotel/banquet or campus environment
• Strong writing, costing, menu development and pricing skills
• Keen attention to details, food presentation, and solid client/customer focus while working with a very involved client with high expectations for catering
• Ability to take initiative, step in to assist in daily operations on campus, generate new on-site and off-site catering business
• Additional skills include experience in food retail, employee/staff training, labor management and control systems, and a culinary background
• A focus or background insustainability – as they will be supporting the organic, sustainable initiatives of Linfield College
• Hands on Catering Management experience
• Retail food service management experience
• Experience driving sales
• Experience costing and pricing catering menus
• Excellent customer and client service skills
• Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts property tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreements with vendors
• Audits customer checks and department charges and files to ensure accuracy
• Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies
• Excellent organisational and planning skills
• Experience in a similar role with a proven track record
• Strong catering experience in high end/high volume catering environment, including solid financial acumen and deep understanding of the technical delivery aspect of catering
• High volume catering / banquet experience from a Campus or Banquet/Conference Center background
• Capacity/background/experience to manage all catering services throughout entire campus
• Catering experience/knowledge to manage the high end and fine dining requirements and follow the state and university budget guidelines
• Ability to set high standards to represent Sodexo and the university philosophy to include promotion of health/wellness and nutritional dining
• Ability to communicate work with all levels of staff/management at the campus, as well as all those that work within the various departments and functions
• Ability to build, train and mentor a solid catering team who share same level commitment and passion to catering: quality presentation, customer service, professionalism. The team must be able to meet the range of service requirements from the Board Rooms and President’s home to the more routine every day style of services as well as student friendly low-budget options
• Ability to multi-task and delegate to coordinate multiple events and utilize a systems based approach to meet each event’s time-lines/specifications and quality of product
• There is RELOCATION assistance available for this position. **

Wedding & Catering Manager Resume Examples & Samples

• Consistently offer professional, engaging and friendly service
• Plan and oversee all aspects of weddings from the conception of the initial idea to the last detail of the event
• Solicit Wedding business by participating in trade shows, conventions and promotional events within the hotel and trade related organizations
• Build professional and personal rapport with all potential wedding couples as well as wedding coordinators and planners throughout the industry
• Prepare and perform tastings
• Organize and supervise assigned weddings from date of booking to departure, including venue requirements, guestroom requirements, food & beverage, audio-visual, accounting, etc
• Maximize food, beverage and auxiliary revenues by selling menus, themes and experiences/activities
• Conduct and/or attend daily meetings to review event contracts with Banquets, Kitchen and Stewarding
• Forecast Banquet revenue, covers and average checks based on group assignments
• Ensure accuracy of Sales & Catering / OPERA as per established standards
• Act in the capacity of a Conference Services Manager in the absence of CSM or as program loads dictate
• Follow hotel policies, procedures and service standards
• Adhere to the hotel’s handling and safety policies
• Previous experience in a wedding servicing preferred
• Previous leadership experience in a similar environment required
• Excellent communication and organizational skillls
• Extensive knowledge of catering and catering logistics, casual and fine dining, and banquet management
• Creative vision in regards to high end event design and excellent execution/planning skills
• Outstanding interpersonal skills and excels in client, guest and employee relations
• Ability to work independently when necessary, as well as, with Catering Sales Manager and Executive Chef to manage the daily operations of the catering department
• Exceptional time management skills, adaptable to change in a fast paced environment
• Experience in high volume catering, employee/staff training, labor management and control systems

National Private Dining & Catering Manager Resume Examples & Samples

• Responsible for Private Dining and Catering program strategy and development, through an integrated approach of: identifying business opportunity; developing business plans, including marketing; communicating programs out to field with assistance of National Program Coordinator; training and supporting the field in implementation and selling of business
• Develops training materials and tools to be used by the field sales staff. Develops annual marketing plans to support the program (s). Continually audits the program for the best practices and tools needed
• Liaison with training department to address education needs for the field. Identifies needs and addresses those through the thoughtful development of tools for field implementation. Could include training tools, marketing collateral, Web and digital assets, menu innovation and development
• Understands and creatively uses available IT resources to maximize the programs efficiency for clients and internal audiences,
• Manage relationship Event Management software, including training materials, creation and customization of accounts for new restaurant openings, questions from the field
• Stay up to date on industry developments in event planning, catering, and private dining
• Create and implement tools, best practices, and initiatives to support program growth, including internal or external incentives, sales materials, new resources, etc
• Oversee tests or roll-outs of new initiatives, including sales programs or platforms, new menus or items, as well as special culinary and beverage promotions for Private Dining or Catering
• Manage manager scorecard process, including setting and managing timelines, identifying needed updates to the assessment, resources for the RVPs, GMs and SMs. Analyze results and share development opportunities with the Presidents and RVPs
• Regularly update RHGI and RCSH Presidents, in partnership with Regional Vice Presidents to identify program growth and areas of opportunity
• Develops Catering event P&Ls as needed, and manages the delivery of off-site national catering events. Responsible for managing the review for off-site catering and concession events in partnership with the RVPs and Regional Corporate Chefs and tracking all revenues the program generates on a monthly, quarterly and annual basis
• Manages multi-level communication with training, finance, culinary, beverage, marketing, IT and Regional Vice Presidents to ensure alignment and support, with support of VP of Brand Development
• Develop and monitor key performance indicators for any menu or promotion and evaluate impact to company’s sales, traffic, and profitability goals
• Lead annual Sales Manager and Regional Sales Manager meetings, including content development, agenda, deliverables, key measurements, and follow up items as necessary
• In collaboration with VP of Franchise Operations and Franchise Coordinator, act as liaison and point person for the department for inclusion of teams in corporate programming, including core menus, incentives, special promotions, sales meetings, etc
• 5-7 years prior food and beverage/catering sales experience and/or meeting sales experience required, preferably in a restaurant or hospitality setting
• Experience in program/project management including ideation, organizing teams, developing tactics, implementation and measurement to meet business goals
• Above average computer skills, including a familiarity with Microsoft Word, SharePoint, Excel and Outlook, Social Media Networking and Event Software
• 4 year degree in Marketing, Business, Hospitality Management or equivalent degree and/or experience
• Note: travel required
• Manager customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
• Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close group and local catering business. meets with and entertains customers, conducts property tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreement with vendors
• Provides support to Director of Catering in planning and on site execution of large events
• To provide a range of catering services that meet or exceed customer expectations and visit individual patients for special requirements in the absence of the Soft Services Manager
• To adhere to agreed targets and to control expenditure whilst investigating new income opportunities
• To ensure all relevant legislation is adhered to and any changes are reflected in changes in practice in accordance with Carillon's Food Safety Manual
• Organising and planning own work and that of other catering staff helping them to better perform their respective roles and to be able to advance within the service
• Ensure that all special dietary requests are delivered, when required, in conjunction with the Trusts dieticians
• Responsible for monthly audits of both catering department and ward kitchens and ensuring appropriate action is taken from any mechanical, pest sightings or building environmental faults
• To review catering risk assessments and ensure COSHH data is available and up to date
• Promote and maintain the Carillon Values
• Previous catering/event management or supervisory experience (full event life-cycle), preferably within a high-volume campus dining setting or hotel setting
• The ability to multi-task and delegate to coordinate multiple events and utilize a systems-based approach to meet each event’s timelines/specifications and quality of product
• The ability to drive continuous system improvements within a catering program
• The desire and ability to promote a client-focused culture
• Have qualifications in catering and food safety – preferably Food SafetyLevel 3 or equivalent
• Be a clear advocate of people engagement and continuous improvement
• Have strong leadership and influential skills and deliver great communication
• Demonstrate an ability to explore and be inventive in supporting new ideas, events and activities throughout the year; and,
• Be flexible in your approach to see the best from your Teams achieved
• Responsible for hiring, discipline, performance reviews, and initiating pay increases of employees
• Flexible schedule with nights and weekends
• Minimum 2 years of operational experience in hotel/banquet setting
• 5 year banquet/wait staff
• Have at least three years’ experience in banqueting, catering and/or food service
• Have knowledge of special events coordination
• Have excellent time management and organizational skills
• Be fluent in written and oral English
• Maintain a neat, clean, professional appearance and presentation
• Work holidays, weekends, and morning or evening shifts
• Serves as coordinator for weddings and special events
• Liaison between various departments needed to implement weddings and special events
• Collaborate with Conference/Wedding Coordinator during and following event booking process, and assist in booking weddings and special events when necessary
• Provide guidance to event leaders
• Manage every detail of events to meet guest expectations
• Work with Banquet Captain as needed to train banquet staff in proper etiquette, policies, procedures and event venue set up and service
• Coordinate with Chaplains to schedule the use of Estes Park Center’s indoor and outdoor chapels
• Have access to and knowledge of AV inventory and coordinate needs with AV Techs
• Develop and keep updated detailed shopping guide to local vendors; such as cakes, florists, DJs, party rentals, etc., and provide shopping guide to event leaders
• Develop standardized floor plans to give guest a clear understanding of the facilities’ layout
• Attend local and regional bridal shows, in order to increase potential guest knowledge of the YMCA of the Rockies
• Conduct pre- and post-event meetings to ensure quality guest experience
• Have food handler certification
• Possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles
• Ability to work cooperatively with others in a diverse environment
• Assist in special event room set-up
• Previous sales and catering experience
• Proficient experience with Microsoft Office
• Flexibility with scheduling including required weekends, evenings and holidays
• Exceptional time management and organizational skills
• Hands on Corporate Service catering experience
• Experience with both casual and fine dining catering/banquet management
• Prior high volume catering service experience
• Experience training and leading a catering staff
• Experience with catering set up and execution
• Experience writing catering menus
• Experience coordinating and executing multiple events daily
• Experience with labor controls, managing catering inventory and using catering software
• Excellent customer and client relations skills
• Excellent organization skills and attention to detail
• An ability to transform spaces and create an experience for guests
• The ability to work with clients on creating events to their exacting detail
• Culinary acumen is preferred
• Extremely strong catering experience (5–10 years in high end catering environment including solid financial acumen and deep understanding of the technical delivery aspect of catering)
• High volume catering / banquet experience from Sports & Leisure, Campus or Banquet/Conference Center background
• Ability to multi-task and delegate to coordinate multiple events at a time and utilize a systems based approach to meet each event’s time-lines/specifications and quality of product
• Have demonstrated knowledge in casual and fine dining, and banquet management
• Have strong writing, costing, menu development and pricing skills
• Manage email requests for meetings
• Establish and maintain positive working relationships with staff and clients
• Communicate with clients in coordination for meetings, using prompt, professional written and verbal responses
• Reserve meetings and detail meeting set-up in system
• Multi-task client needs and requests and maintain organization
• Liaise with the setup and service teams to ensure that the meeting are set properly
• Work in Preston's as needed in a supervisor compacity to help support the team
• Review space bookings for accuracy on a daily basis
• Provide accurate billing code information to accounting to ensure prompt processing
• Support the Services Team by providing assistance as needed
• Provide operational departments with information about upcoming groups and events
• Liaise with different departments to plan last-minute meeting and event requests
• Liaise with other departments to ensure a pleasant experience for meetings
• Prepares and processes all HR related paperwork accurately and efficiently
• Correctly retaining records, files and logs in accordance with established procedures
• Ensures HR processes & procedures are consistently followed and communicated
• Prepare catering proposals
• Implement strategies toward gaining new markets, increasing average checks, up-selling menu items, etc
• Perform other related duties as requested by management
• Practice safety standards and report any unsafe conditions t
• Remain alert, courteous and helpful to guests at all times

Catering Manager OE Resume Examples & Samples

• Administer all catering operations to include, but not limited to, guest service, soliciting new accounts, negotiating contracts, merchandising and marketing, planning, event execution, cost control implementation, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
• Maintain regular attendance and a flexible schedule to accommodate client's needs before and after events
• Responds to requests for service and assistance
• Demonstrated knowledge of catering operations and catering logistics, casual and fine dining, and banquet management
• A sharp eye for attention to detail
• Ability to manage events that exceed client expectations
• Excellent event planning skills, and is visionary in regards to presentations and creativity
• Perform in this high energy atmosphere
• Excellent interpersonal & communication skills
• An expert in client/guest relations- this position will have direct client contact
• Casual and fine dining banquet management experience
• Experience writing, costing and pricing catering menus
• Experience with labor control systems
• Innovative, trendy and creative ideas for catering
• Excellent customer service skills!
• Strong catering experience in high end/high volume catering environment
• Full beverage and bar service management experience
• Delegation skills and ability to multi-task to coordinate multiple events and utilize a systems based approach to meet each event’s time lines/specifications and quality of product
• Prior experience marketing, promoting a venue to solicit new sales for catering, up-selling
• Solid organizational skills and excellent leadership/team building skills
• Understanding of menu planning and food cost
• Proven ability to handle catering at all levels from students to executives
• Passion for excellent guest service and attention to detail

Wedding Sales & Catering Manager Resume Examples & Samples

• Coordinate all group site related activity through the direction of the Director of Sales. FAM trip Coordination leader and liaison with Sales/PR managers for seamless execution
• Maintain professional communication/relationship with other Four Seasons Hotels & Resorts along with WSO network, working toward achieving pre-determined revenue goal
• If deemed necessary by the Resort promote awareness to markets via travel to respective regions in or outside the country working tradeshows, providing presentations and sales calls
• Will be in charge of small programs when all CSMs are handlings large programs at the same time. Promote local awareness through maintaining relationships with CVBs and tourism authorities
• Conduct all sales related interactions with the highest level of professionalism while maintaining specified Four Seasons standards

Outside Catering Manager Resume Examples & Samples

• Responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility
• Generating new accounts and maintaining accounts through sales calls, sales blitz, telephone calls and entertainment
• Takes responsibility for understanding the Sales Plan of the Hotel and the required budgetary guidelines, to enable empowered decisions in all rate negotiations
• Achieve budgeted revenues and department goals and maximize profitability
• Ensures that selling strategies are adhered to during negotiations and maximize upselling opportunities whenever possible
• Recognizing & understanding market competition and trends and provides feedback and suggestions gathered from direct sales solicitations, telephone calls, etc
• Formulate corporate offer letters, contracts and any other required business correspondence
• Responsible in preparation of weekly, monthly and quarterly sales reports as required
• Responsible in re-negotiation of rate agreements within budgetary guidelines of corporate accounts with the approval of the DOSC, and ensures that accurate rates are communicated to concerned departments
• Trade and networking events as representative of Sofitel The Palm when required
• Develop and maintain relationship with clients and guests in order to produce business, and promotes the brand image at all times

Spencer s Steakhouse Fine Dining & Catering Manager Resume Examples & Samples

• 60% Responsible for representing the hotel through conducting conferences, making proposals and other external sales presentations to groups and prospective customers to solicit, explain, negotiate and close group and local catering business. Daily meets with and entertains customers, conducts property tours, participates in tradeshows, industry and community events to promote facilities and services and close deals. Has discretion and authority to negotiate contracts and commit company with customers and set establish agreements with vendors
• 15% Manages all aspects of the customer relationship including drafting proposals and contracts,
• 5% Prepares and presents catering forecasts and reports as required by Director of Catering& Events and Restaurant GM
• 5% Coordinates with Dir. of Events & Catering and Restaurant GM in formal planning for and execution of significant events at the hotel
• 2 - 3 years previous catering sales, sales manager, conference service manager or food & beverage manager experience
• Strong strategic sales abilities to include qualifying, selling and closing sales skills
• Able to solicit new business, create relationships with event planners and corporate contacts
• Spanish speaking desired
• We pay a very competitive salary in Miami and offer a robust benefit plan
• Strong catering / event planning background - Have demonstrated ability to handle numerous events occurring at the same time, has a proven track record of increasing catering sales through creative marketing and outreach,
• Proven track record in creating elegant and sophisticated Presidential level culinary experiences, working with the President of the College, trustees and key Development department directors to exceed culinary and service expectations while enhancing client program objectives
• Passion for excellent guest service and attention to detail - ability to handle all last minute requests – “No” is not an option…
• Passion to increase catering sales – both on campus as well as expand off site opportunities
• Have previous Event Planning / Catering experience in conference centers, hotels, banquet facilities or similar settings
• Be responsible for the organization and execution of all catering events
• Have experience in high volume activity, employee/staff training, labor management and control systems
• This twelve month position entails some weekends, late nights and holidays, based on account needs

Base Catering Manager, Puckapunyal Resume Examples & Samples

• Ensure the menus for routine meals services, private and formal functions are met
• Review Mess Comments Books and Maintenance Registers
• Good computer skills (e.g. Microsoft Office Suite, RSA, SAP
• Ability to lead and motivate staff under minimal supervision

Base Catering Manager Resume Examples & Samples

• Produce rosters and manage FOH staff
• Complete monthly stock reconciliation, monitor wastage and control stock levels
• Train and support staff to ensure strong customer service is delivered
• Complete the banking, recording keeping and reporting of daily transactions
• Basic Financial skills highly regarded
• Previous experience in managing a fast paced business with a large F&B operation
• Certificate IV in Hospitality Operations, Business, F&B or related discipline
• Good computer skills (e.g. Microsoft Office Suite, RSA, SAP)

Head Chef / Catering Manager Resume Examples & Samples

• Possess Cert III in Commercial Cookery
• Catering or restaurant management experience in a large commercial kitchen
• Strong food related systems proficiency for efficient performance in budgets, ordering and stock control
• Exceptional customer service, interpersonal, problem solving and communication skills
• You must be an Australian Citizen and be able to obtain an ADF Clearance
• Have the ability and willingness to develop, train and lead a staff
• Experience with inventory and labor control systems
• Have a passion for food and innovation

Seasonal Catering Manager Resume Examples & Samples

• Minimum 1+ years’ experience as a F&B Supervisor
• A proven leader and committed to staff development
• Available to work weekends and shift work required
• At least 3 years of previous Catering/Convention Services experience
• Previous experience in a selling environment
• Working knowledge of food and beverage
• ​Excellent customer service skills
• To plan, operate and control the production and service of food related duties
• To take responsibility for the standard of cleanliness and hygiene of premises and equipment in line with the Food Safety Act and Company Policy
• To order all food and other commodities required from designated suppliers
• To undertake any other duties that may be required for the effective operation of the catering establishment
• Two or more years in catering or restaurant service preferred
• Two or more experience iwht trianing part time staff preferred
• Two or more years with customer service preferred
• Hands on College/University or hotel catering and catering management experience
• Experience with both casual and fine dining banquet management
• Experience with labor controls
• Work schedule must be flexible to meet catering needs. Shifts may range from early morning to late evening
• The hygienic handling and safe preparation of food products, in accordance with food hygiene legislation and the Company's Food Safety Policy (HACCP) as outlined in the FSMS
• Production of food to the highest standards
• Ensuring readiness for service and setting the pace for peak trade in all outlets, matching facings to demand
• Ensuring all food is presented for service in a timely manner and in correct sequence
• Ensuring highest standards of personal hygiene practices, as indicated by legislation and Company Food Safety Policy (HACCP) and an understanding of electronic temperature monitoring systems
• Ensuring observance and compliance of Health & Safety regulations and Best Working Practice
• Ensuring chefs follow standard recipes to ensure standardisation of final dishes, and also to ensure correct and economical use of resources. All costings to be updated annually or where there is an influx in pricing due to inflation/economic reasons
• Working in conjunction with the Catering Manager to review, develop and introduce new dishes to the menu cycle on a regular basis
• Ensuring continuous service improvements to provide a service that is competitive and responsive to customer needs, whilst promoting the Company's catering brand
• Making initial informed judgements about quality of ingredients and reporting to Catering Manager where discrepancies are evident
• Overseeing cleanliness of food production and food service areas including staff change, etc (all areas) in line with work schedules, policy and legislation as dictated in the FSMS
• Overseeing monitoring/compliance of fridge/freezer temperatures as part of daily work routine, and reporting units operating outside the temperatures as indicated in the FSMS
• Showing understanding of healthy eating principles and applying these to staff and visitor catering service, to ensure the contract keeps the local council Healthy Eating Award
• Deputising for Catering Manager during times of absence. Duties at such times will be confined to operational issues, such as ensuring food orders are completed, staffing levels maintained and food safety is observed, together with any training and people-related requests/challenges which may occur
• Ensuring compliance with Company's and Hospital Control of Infection Policy with respect to Food Hygiene, particularly Bare Below the Elbow and also 5 Moments of Hand Hygiene and HACCP
• Ensuring all stock is secure and no loss of stock, and to action if needed
• Must be willing to undertake mandatory and refresher training as appropriate to the job, including Food Safety Level 3/4, Food Hygiene, Manual Handling, Health & Safety, COSHH and Fire Safety
• Strong leadership skills with proven track record and adequate experience in similar role
• Able to support new members of production and front of house staff in a mentoring role
• Able to inspire and motivate team to achieve food to specification, and therefore achieve sales and profit
• Responsible for training and developing chefs and catering team to deliver food to company specification
• Assisting in setting up Personnel files within timeframes and dealing with personnel queries in real time as they occur, ensuring transparency and action-based approach
• Assisting in performance and review of all kitchen staff on an ongoing basis
• Excellent communication and team working skills
• Able to use own initiative to deal with challenges and opportunities
• Have a college degree, preferably in Hospitality
• Have at least two years Catering, Banquet or F&B Management experience
• Have some sales related experience
• Prior knowledge of Delphi a plus
• Have excellent knowledge of and passion for high-end food and beverage items
• Be creative and have a good sense of style
• Be flexible, adaptable and positive in pressured situations
• Excellent customer service skills,
• Strong management / operations experience
• Excellent communication and marketing skills
• Knowledge of catering programs and systems
• Knowledge of proper cash handling procedures
• Ability to work a flexible schedule that will include evenings and weekends
• We are looking for a professional to manage our Delivered catering service and high profile events. Leading your team, you will be responsible for ensuring the highest level of quality service is achieved whilst protecting costs and profit. You will be responsible fo all legislative regulations within your section, including staff training and legal compliance
• You will work with us to explore opportunities to further grow the business and introduce new products and specialities
• An ability to react to change in customer demand and ensuring all stakeholders are happy is essential
• Experience in a similar role is essential
• We are looking for a professional to manage a small cluster of café style catering operations. Leading your team you will be responsible for ensuring the highest level of quality service is achieved whilst protecting costs and thus profit
• You will be responsible for all legislative regulations within the café style operations including a responsibility for staff training and legal compliance
• An ability to react to changes in customer demand and ensuring all stakeholders are happy is essential
• Experience of managing a small cluster of café style opportunities or one large catering operation is essential
• Act as the point of contact for Defence Services in regards to all Hospitality and Catering service requests, and communicate all details to the Food and Beverage Manager and/or Head Chef as required, to ensure an efficient service is provided in line with the SOW (Scope of Works)
• Support Hospitality and Catering team by consistently delivering a friendly, helpful and professional service to all customers
• Prepare quotes for survey and quote service requests, collect required approvals, issue invoices and collect payments as required
• Develop rosters and coordinate staff, ensuring adequate support is provided for all meal services, bar services and functions
• Review customer comments and feedback on a daily basis, ensuring concerns are investigated and customers receive a professional response in a timely manner
• Ensure notice boards are presentable and display relevant safety alerts and current information
• Preparation of end of month reports and statistics as requested by the Food and Beverage Manager
• College/University/Restaurant catering management or hospitality experience
• Experience training and leading a catering management staff
• Experience managing multiple events and multiple daily priorities
• Experience with event set up and breakdown
• Flexibility to work varying hours/shifts as catering needs dictate
• College/University catering and catering management experience
• Catering/banquet management experience within a hotel or conference center
• Experience with a variety of catering platforms from casual to fine dining
• Experience with menu planning and budgets
• Experience using Catertrax or other catering software system
• Experience training and leading a catering and student staff
• Excellent customer service skills and the ability to think outside the box; drive program excellence

Banquet / Catering Manager Resume Examples & Samples

• Supervises, manages and oversees and food service and set-up activities for banquet/catering functions in order to ensure high quality service to customers
• Monitors quality and portion control
• Plans, develops and oversees implementation of training programs for banquet and catering staff
• Assists, instructs and oversees staff in catering and banquet set-ups, meal service, alcohol and non-alcohol beverage service, and proper work methods and procedures
• Manages banquet/catering room activities with the kitchen to ensure smooth event functioning
• Assists menu coordinator to develop appropriate menus for events in order to meet client needs
• Assists in the development of marketing plans in order to attract clientele
• Markets facilities to perspective customers in order to secure business
• Provides analysis in order to forecast and make recommendations for departmental strategic planning
• Assists in developing, implements, and oversees the implementation of special projects
• Interviews, hires, schedules and evaluates performance of student and regular employees
• Manages food, beverage, supply, equipment and labor costs
• Prepares and oversees the preparation of bills for banquet/catered events, meetings, or other events utilizing banquet or meeting space
• Strong catering experience (2-3 years in a high-end catering environment including solid financial acumen and deep understanding of the technical delivery aspect of catering)
• High-volume catering / banquet experience within a Campus or Banquet/Conference Center environment
• High-profile and high-end catering – attention to detail and providing exceptional catering service - developing creative options to fit our client's needs
• Ability to build and mentor a solid catering team who the share same level commitment and passion to catering: quality presentation, customer service, professionalism
• Experience with Catertrax or similar catering program
• Solicit new and existing accounts to meet or exceed revenue goals, through telephone, solicitation, outside sales calls, site inspections and written communication
• Maintain contact with clients on a regular basis to develop relationship between and hotel staff with utmost in professionalism and accuracy
• Outline all details of catering events in catering contracts and the form of BEOs and Group Resumes to provide timely information to the hotel departments regarding set up, purchasing, and scheduling needs
• Effectively qualifies catering business for optimal revenue
• Provide outstanding customer service to clients while they are in the hotel to ensure total guest satisfaction
• Maintain accuracy of catering events in Delphi
• Assist in building strong relations with other hotel departments, staff, and outside vendors
• Identify and contact potential new clients to introduce them to the range of services and offerings at the hotel
• Responsible for ensuring all contracts and event paperwork is completed accurate
• Ensuring excellent guest services that exceeds expectations with respect for quality and careful attention to service and details
• Prior to and throughout the event inspect set ups for accuracy, cleanliness, organization, and agreement with client and Four Seasons standards
• Able to work weekends and holidays
• Strong catering experience in a high-end/high-volume catering environment, including solid financial acumen and deep understanding of the technical delivery aspect of catering
• High volume catering / banquet experience with a Campus/University, Banquet/Hotel/Conference Center or private catering company
• Proven catering sales experience in order to grow existing business both on and off-site
• Varied catering experience/knowledge to manage high-end and fine dining requirements and have the ability to follow customized university/client budgetary guidelines
• Ability to communicate and work with all levels of staff/management at the campus, as well as all those that work within the various departments and functions
• Ability to build, train and mentor a solid catering team who share same level commitment and passion for catering: Quality presentation, customer service, professionalism
• Experience with Catertrax or other catering software program
• Responsible for the weddings and social market. During the off season, may also be responsible for local catering events
• Respond to inquiries that arrive via fax, telephone, e-mail or walk in clients in a professional and timely manner
• Assist clients in meeting their expectations both conceptual and monetary while keeping in mind food costs, labour costs and hotel operations
• Assist clients with the coordination of outside suppliers, including entertainment, audiovisual, décor and floral
• Responsible for organization and supervision of assigned functions from date of booking to departure
• To solicit from, and confirm all information pertaining to the event with the clients
• To organize and distribute all information to operation departments through banquet event orders, resumes and rooming lists
• Prepare banquet event orders for business booked and follow up with client on day of function and complete follow up after the event
• Active in developing new business and the promotion of existing wedding business
• To obtain guarantees of food and beverage for Banquets and the Kitchen. Must advise if any deviation of number, so labour and food can be controlled
• To communicate with clients to ensure they are aware of and comply with hotel accounting policies
• To daily yield bedroom and meeting space to their optimum potential through the use of Opera and Property Manager Systems
• Create floor plans for the best use of space for each event
• To establish good business and social relationships within the industry and participate in activities related to public relations to further increase sales leads for the department as well as the Hotel
• Be knowledgeable of and enforce liquor and fire safety laws and regulations
• Conduct and or attend daily meeting to review event contracts to ensure last minute changes are communicated with Banquets, Kitchen and Stewarding
• Work closely with Room Sales Team to ensure all contractual terms agreed upon are carried out and to maximize function space for the highest profitability for the Hotel
• Utilize Opera to track, solicit bookings, produce BEO's and follow up on accounts
• Help to achieve departmental yearly budgets and goals

Related Job Titles

Catering Resume Sample & Writing Guide

When you are on the lookout for a foot in the door, or your next big break into the exciting world of catering and events a job as a Catering Assistant is a good place t start. However, with so much competition out there it is necessary to produce a killer resume to potential employers. Start by checking out our top-notch Catering Assistant resume sample. You want to make sure your resume stands out from the rest by being both informative and entertaining to read without overwhelming the recruiter or hiring manager with irrelevant information.

How you create a resume into an interview-winning document, we will explain to you in detail below with our: How to make a Resume Guideline for Catering Assistants

What you can read in this article

Catering Resume Samples

Or download these examples in PDF at the bottom of this page for free

Catering Assistant Resume Writing Guide

Resume sections.

1. Contact Information : Name, Address, Phone, Email, Driver's license

2. Career Objective / Profile Summary : View this as the introduction to your resume and include 1-3 sentences giving a broad overview of your background, years of industry experience and the industry sectors of interest. You should be specific and state which role you are applying to.

3. Qualifications Summary : Provide accurate details about the certifications and qualifications you have completed with the institution, qualification name, and dates. Don’t forget to include qualifications you are currently completing too. 4. Relevant Production Experience: Clearly state your employment history from your internship duration (if applicable) up to your current position. Use brief sentences with bullet points to list your most important daily activities under each role you have had.

5. Other Employment Experience : This will include events or work history outside of the formal catering field, but which may be important for the employer to know about like part-time catering gigs or once off events you were part of like organizing a friend’s wedding or catering for a family member’s birthday party. This section is especially important if you are looking for your first job in catering without formal experience as a Catering Assistant. It would help if you revealed your catering repertoire gained unofficially, for instance, getting practical hours during your chef or culinary training periods.

6. Skills Summary/Key Skills: Incorporates keywords from the job posting and your specific skill set. This adds much-needed credibility to your resume.

7. Education/Licenses/Certifications/Relevant Coursework/Training : Start with your formal catering certifications and post-school diplomas or accreditations if you are a member of a Culinary Training Institute. List any professional development that better prepared you to work in the catering field like food preparation courses, wine pairing or cake decoration.

What to Highlight in a Catering Assistant Resume

Regardless of your work experience in restaurants, hospitality or corporate events, there are a few essential details employers and recruiters need to know about you as to ensure that you are the right fit for their team.

The first aspect to highlight is the types of catering environments you have worked in. There are three main types of caterers which include:

• Mobile Caterers
• Hotel/Restaurant Caterers
• Private Caterers

Examples if catering gigs may include special events like weddings, anniversaries and birthday parties or corporate events such as product launches, banquets, charity balls or annual Christmas parties. The types of industry areas you have worked on needs to be included both in the summary at the top of your resume, as well as within each position description.

Next, employers want to see the extent of events you have worked at regarding guest headcount as well as the frequency of these events. Did you assist during one event per month or 2-3 events per week? If you are working full-time at a hotel or restaurant, you may want to mention the average hours you work during a month.

*Cool Tip for a stellar resume

You can create a good first impression by breaking your job description down into the main responsibility areas of a Catering Assistant.

Food Preparation and Plating Catering Assistants help with food prepping and plating in the kitchen. They carry out basic food preparation tasks such as washing and peeling produce, making sauces and dressings, and slicing and cutting meat. Catering assistants handle basic plating and placing of food items before finishing touches are made.

Schedule Catering Orders Catering assistants maintain the schedule for catering orders. Track of order schedules, notifying clients of timeframes and also making bookings for new clients are often part of the job duties.

Event Set Up At venues, catering assistants will be expected to set up the event area. They position tables and chairs and ensure that utensils are prepared. They set pitch banners, tents, and other relevant items in off-site catering events like mobile kitchen stations and bars.

Inventory Management By maintaining inventory, catering assistants ensure that there is no shortage of supplies. When supplies and ingredients run out, catering assistants replenish stock accordingly. When deliveries come in, catering assistants have to unload them and organize the stock room.

Billing Enquiries Catering assistants deal with billing and invoicing for clients. They accept customer deposits when new orders come in, and they discuss the price of catering services with clients and also respond to telephone queries.

Last but not least…you have told them what you are capable of, now show them what you can do by creating a portfolio of your work (the events, the food, table setting, etc) on Google Drive, Microsoft One Drive or Dropbox. Place this link to your Catering Assistant experience in your resume under the Career Summary section.  

Make sure to include the following:

• The locations you are available to work in and whether you are willing to travel to events.

• The ratings and marks you have attained during your culinary schooling if applicable.

• Special skills like wine pairing, specialty cocktails, sushi preparation, confectionary baking or even project management software and booking systems.

• A list of all the industries you have worked in for example hotels, wedding venues, restaurants, pubs, events companies, catering coordinators and so forth.

• Also include your catering experience regarding event menus such as rustic, outdoors, fine dining, cocktail, buffet cheese and wine or gourmet meal courses.

• As a last point list examples of the equipment or catering tools, you can use such as automatic mixers, chipping machines, specialty knives, cutting and slicing equipment.  

Catering Assistant Career Summary

Event and catering managers usually receive many candidate requests for permanent as well as part-time roles. Your resume needs to stand out amongst the applications. Keep your career objective/summary concise and to the point. Add the most important information first to capture their attention while they’re quickly skimming your resume.

Start your career objective/summary with your years of experience in the industry and the main duties you performed. When deciding what duties to add, use the job description as your guide. For instance, if the job you are applying emphasizes expertise in decorative cake design or being familiar with fine dining plating use those phrases in your resume if you have that type of skill. The more your resume resonates with the job description of keywords, the better fit you will seem.

Next, add a line that showcases any outstanding qualities that will add value to the company. A hiring manager would be interested to know if you have “strong time management skills, creative problem-solving abilities and if you can ‘’think on your feet in times of crises. It’s important to note that these qualities should be proven in the professional experience section to re-enforce your message.

Lastly, close with your educational degrees/diplomas and any certifications/licenses you may have that are pertinent to the job like your Bachelor of Hotel and Hospitality Management Degree or a Certificate in Culinary Arts.

Example 1 Recent culinary graduate with 3 years of part-time restaurant experience looking to apply confectionary skills as a catering assistant with hopes to grow within the ABC events brand by applying theoretical knowledge gained during ABC Chef School Training into practice.

Example 2 Dynamic individual with five years of catering experience at large scale events looking for a Catering Assistant position with ABC company that will benefit from knowledge concerning food preparation, event organization and a two-year Diploma in Business Management and Administration.

Catering Job Descriptions & Responsibilities

An employer would expect to see the following proven foundational duties and skill sets within an applicant’s resume, depending on educational level and career stage.

Example Job Descriptions:

An entry-level stage catering assistant (less than 1 years experience) may:.

• If working in a restaurant or hotel, the Catering Assistant will be responsible for collecting menu requests from patrons and in some cases also serve meals and collect dishes and cutlery afterward
• The Catering Assistant also helps in the kitchen or dish room
• Assist with the general table set up and clean up
• Transports all materials to and from the event area
• Follow all health and safety guidelines for food and serving ware
• Clean washes, peels and cuts raw food items in preparation for cooking processes
• Cleans and sanitizes all equipment, utensils, dining ware, linens, serving ware, and workstations
• Restocks clean equipment, utensils, and equipment to proper storage areas listing any damages and items to be replaced

  A catering assistant at the mid-career stage (2-4 years experience) may:

• Assist in organizing event details and client files
• Coordinate various services from third parties so that the facility and equipment are set up correctly, according to client requests
• Help with marketing efforts such as answering phone calls, meeting with customers, and creating marketing documents
• Handle customers concerns or complaints and implement solutions.
• Sets up, decorates, and prepares serving and dining areas according to specific directions and layout plans established by the catering manager
• Prepare and plate food according to the caterer’s directions before serving
• Breaks down serving and dining areas according to client specifications and layout plans

  A catering at an experienced stage (4-6 years experience) may:

• Sound ability to complete simple and complex administrative tasks including invoices, order forms, schedules, audio-visual specifications, menus, and budgets
• Upon booking an event booked, the catering assistant receives a list of food items from the caterer or the company’s chef and has to purchase items or order from a third party.
• Work at exhibitions and conventions
• Manage pre-event phone calls and correspondence and also handle post-event feedback and follow-up-emails and letters, as well as post-event follow up
• Create centerpiece samples and setting up décor examples to show prospective customers
• Work with a local graphic designer or ad agency delivering and proofing production materials, then distributing finished brochures and flyers
• Handling Twitter, Instagram, and Facebook activities
• Inspect and approve dishes before they get served
• Handle finishing touches and elaborate plating of food items

Catering Assistant Resume Accomplishments

Under your experience section , you may be tempted to copy and paste the list of duties you performed as detailed in your job description. The drawback to doing this, though, is that you won’t stand out from the other applicants with similar experience. Your goal is to think about what sets you apart, what you are most proud of, or what you accomplished in your previous roles, and communicate these through action-packed statements that are compelling.

Flat, Simple Duty:

• Order and receive food supplies

Accomplishment Statement:

• Manage the inventory cycle by ordering and receiving food supplies to the value of $5000 on a weekly basis  

Quantifying Your Resume

When writing your resume, if you can answer the questions, “How much?” or “How many?” You should include those numbers. For instance:

• How many events do you work at on a monthly basis?
• What is the average guest count at the events you have been involved in?
• How long does it take you to plate up the main course?
• Was part of a team handling 4 wedding receptions, 1 banquet, and 3 product launches during the last 6 weeks.
• Able to plate a main course in 3 minutes flat.

Education Section

1989-1993 Ridgefield High School, High School Diploma Ridgefield, NJ

2013-2017 Bachelor of Hotel Management & Administration, Texas State University, TX

1999 – Certificate in Advanced Culinary Techniques, Tampa Chefs Academy, FL  

Catering Assistant Resume Skills

Although the catering field requires specific technical skills, employers look for other skills, called soft skills. These are the main types of skills that indicate to your fit as a potential employee who will add value, has adequate knowledge, sufficient experience and will be easy to manage. Incorporate these into your summary, or profile, and your accomplishment statements.  

Technical Skills Examples

• Educational Attainment: A university degree is not required to become a Catering Assistant, but if you want to have a better chance of moving up into a Catering Manager role later, it will be an advantage to have some form of tertiary education. This is especially true if it is a degree in a related field to the industry you are pursuing, for example, a Bachelors in Hotel Management or Culinary Arts .

• Technical Aptitude: Catering Assistants team leaders need to be task orientated and meticulous to do cutting and slicing of foodstuffs uniformly and in bulk volumes. The need to be quick and nimble to ensure prepping is done at fast speeds. They have to understand the ingredients and the characteristics of these ingredients and combination of food components. Catering assistants need to know their way around diagrams and maps of event spaces, drawing of seating arrangement and placement of tables, chairs, and décor.

• Other Technical Skills: Inventory management, Booking systems, Telephone etiquette, Social Media Savvy, Physically fit, Budgets, Project Management, Spreadsheets, Word Processing Software, Powerpoint Presentation, Quality Control.  

Soft Skill Examples

• Social Orientation
• Team Player
• Hardworking
• Communication
• Independent
• Stress Tolerance
• Personal Hygiene
• Multitasking
• Enthusiastic
• Accountable
• Deadline Driven
• Collaborative
• Cooperative
• Customer Service

Qualifications associated with Catering Assistants

Action Verbs

Industries using Catering Assistants:

• Restaurants & Pubs
• Holiday Resorts and Wedding Venues
• Event Companies
• Catering Consultants
• Corporate Facilities
• Trade Shows
• Exhibitions
• Conventions

Professional information about Catering Assistants

  Sectors : Food & Beverage, Hospitality, Events Career Type : Functional, Professional Person type : Worker, Assisting, Helper, Server, Scheduler Education levels : From High School Diploma to Bachelor Degree Salary indication : From $25k to $42k annually / $12 – $21 per hour Labor market : Subject to 14% growth from 2014 – 2024 Organizations: Hospitals, Restaurants, Pubs, Hotels, Catering Venues, Holiday Resorts, Office Parks, Operations, Event Planners , Advertising Agencies  

Download the Catering Assistant Resume Samples (Pdf)

>Download Catering Assistant Resume Exmaple 3.PDF

>Download Catering Assistant Resume Example 4.PDF

>Download Catering Assistant Resume Example 5.PDF

>Download Catering Assistant Resume Example 6.PDF

>Download Catering Assistant Resume Example 7.PDF

>Download Catering Assistant Resume Example 8.PDF

>Download Catering Assistant Resume Example 9.PDF

>Download Catering Assistant Resume Example 10.PDF

>Download Catering Assistant Resume Example 11.PDF

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• Resume and Cover Letter
• The Best Resume Format to Get...

The Best Resume Format to Get Hired

21 min read · Updated on May 29, 2024

Is your resume format the right one for your career needs?

When you're trying to create the perfect resume for your job search needs, few things are more important than the resume format that you choose to deliver your message. After all, the goal of any resume is to ensure that employers can easily see that you're the right person for their job. Choosing the best resume format is essential for achieving that goal.

In this post, we'll examine the three main resume formats, consider their pros and cons, and explain how you can decide which format is the best option for you. We'll also offer some tips that can help you to learn how to create these different resume formats. 

What are the three best resume formats?

There are three main resume format options that job seekers use. They include:

1.      Reverse-chronological

2.      Functional

3.      Combination

Each formatting option offers a different way to organize and present your resume information, depending on your overall work history and the type of job you're seeking. We'll examine each one and provide the information you need to ensure that you use the right format for your resume needs.

Reverse-chronological resume format

Also known simply as the chronological resume, this format is a favorite for job seekers and hiring managers alike - and for good reason. It's a format that allows you to present your professional experience in a straightforward, chronological way by listing ten to fifteen years of work history in reverse order. You simply begin by including details about your most recent or current job and then work backward.

The chronological resume usually follows a simple and straightforward resume structure. That structure includes several sections which each contain specific types of information. For example:

Contact information

Resume headline

Summary paragraph

Skills matrix or core competencies

Work experience

Optional sections, such as relevant volunteer experience, certificates, and so on

Dividing this information into distinct sections will make it easier for hiring managers to quickly scan your resume and locate the details they're interested in seeing. If an employer can quickly identify those key qualifications they want to see, then there's a better chance that they'll take time to read your resume to learn more about you.

Another great thing about the chronological resume format is its flexibility. If you're seeking a job with very specific skill requirements, you can place the skill section right after the resume summary so that it receives more attention. You can even choose to emphasize the education section if you're a recent graduate and are highlighting those qualifications .

Who should use a chronological resume?

The reverse-chronological resume is widely regarded as the best resume format for job seekers who have years of consistent experience in the workforce. Typically, job seekers who use this format will have been working in the same industry for several years, with no serious gaps in that employment history. Because this format provides a clear picture of your career trajectory, it's also an ideal option when you're seeking a promotion in your field.

Chronological resume pros and cons

There are both advantages and disadvantages to choosing the reverse-chronological resume format. We've listed some of the most relevant pros and cons below.

Chronological format pros :

Employers are familiar with the chronological resume format and often prefer it to the alternatives

This format provides an easy-to-follow overview of your entire career trajectory

When used properly, the work experience section can highlight critical skills that the employer wants to see

Chronological format cons :

If there are notable gaps in your employment history, listing jobs in chronological order can make them easier for employers to spot

Because this format emphasizes your employment, it may not be the best option for anyone who lacks a steady job history. It can also be a tricky option for job seekers who are trying to move from one career to another

This format's familiarity can work against you if you're not focused on ensuring that your resume properly differentiates you from other job seekers.

Tips for writing a chronological resume

It's important to know how to write a chronological resume, since it's the format option you'll probably be using throughout most of your career. We've compiled some simple tips that can help you learn how to craft this type of resume.

List your employment history in reverse order, starting with your current position. Use that same chronological approach in your education section, too.

For each job listed, include the company name, job title, and dates of employment. Then add three or four bullet point examples of quantifiable achievements. These accomplishments should demonstrate how you used your skills to create real value for the company.

Highlight relevant skills. Include both hard and soft skills, paying special attention to the requirements listed in the company's job posting. Make sure that you use the exact terms from the posting in your resume, as these keywords will improve your resume's searchability. 

For your resume headline , include the job title you're seeking and some descriptive language that sets you apart from other candidates. For example, instead of writing “ Marketing Manager,” you could write “Dynamic Marketing Manager Committed to Driving Growth and Profits.”

Make sure that your summary paragraph is no more than 3-5 sentences and that it includes a couple of achievements and skills that highlight your value. Remember, this paragraph is supposed to help you capture a hiring manager's attention, so treat it like an elevator sales pitch. Keep it concise and focused on earning the reader's interest.

Functional resume format

The functional resume is also sometimes referred to as a skill-focused resume. Because it emphasizes skills over work history, it can be a great way to mask inexperience in your field. It's also sometimes used by job seekers who have significant gaps in their work history to hide those periods of unemployment. That latter feature is one of the main reasons why many employers view this format with suspicion. Employers are also less familiar with this format.

Still, it can be used to great effect if you take the time to present information in an easy-to-follow structure. Like the chronological resume, this resume format divides information into distinct sections. For example:

Contact details

Resume summary paragraph

Professional experience

Optional sections

The skills section is typically different from the section found in a chronological resume, however. Since the whole purpose of the functional resume is to emphasize your abilities, several skill sub-sections are often used to drive those qualifications home. Those sections may include:

Soft skills: This section can be used to highlight your most important competencies. List those skills and include language that illustrates how you used your abilities to create value for employers. Basically, you highlight these skills in the same way that you'd highlight quantifiable achievements.

Hard skills: These are typically the skills that are required by the employer in order to qualify for the role. They might be technical or knowledge-based in nature and relate directly to your ability to perform the job's required duties.

Who should use a functional resume?

Unlike the chronological resume format, the functional format is less suited for those with a good deal of consistent work experience. Instead, it's a better option for people who have very little experience. As a result, it's often used by recent graduates and others who are just entering the workforce. It can also be a good option for some workers in the creative industries or those whose work history spans multiple sectors.

Functional resume pros and cons

Of course, there are some advantages and disadvantages to choosing this resume format. To help you better understand the relative benefits and drawbacks of the functional resume option, we've listed some of the most important pros and cons below.

Functional resume pros

By emphasizing skills, this resume format can enable you to shift focus from a lack of professional experience

It can provide an effective way for inexperienced or non-traditional workers to highlight their potential value by focusing on transferable skills

They can be a good option for veterans transitioning to civilian employment, or those who do not want to appear over-qualified for a position

Functional resume cons

Employers may view this format with suspicion and wonder what you're hiding

Because it's typically used by people with little experience, it won't help you to land a position if the employer is seeking someone with a longer career trajectory

It can be confusing for employers who struggle to see which skills relate to which roles and therefore how much experience you have in using a particular skill 

Tips for writing a functional resume

Writing an effective functional resume can be challenging if you're not sure how to get the most out of this format. That's why we've compiled some of the best tips available to assist you in that process.

Make sure that your summary statement focuses intently on the core requirements for the job. Use no more than five sentences to describe your key skills, how you've used them, and the results you've obtained for your previous employers.

It's easy to get so focused on your core hard skills that you forget to emphasize vital soft skills. Remember that those intangible abilities may be just the thing that separates you from the competition.

For your work experience section, keep things relatively concise. Include the company name and dates of employment and your job title.

If you're a first-time job seeker, you may not have work experience to include in the resume. Instead, you can provide information about volunteer work, internships, or other relevant activities that can illustrate how you've used your skills to create value and solve problems.

Pay careful attention to any listed requirements in the job posting, since you'll want to use these key terms throughout your resume. This will help to ensure that employers can readily identify those qualifications when they scan through your resume.

Since your work history section will be brief, you may want to bolster your education section by including more than just your academic achievements. Add listings for any other formal training, online certifications, and continuing education that highlights your qualifications.

Combination resume format (hybrid)

The third option is known as the combination, or hybrid, resume. As the name suggests, it's literally a combination of the chronological and functional resumes, attempting to combine the best elements of each. Basically, it allows you to focus on your skills and work history in roughly equal measure. When executed correctly, this resume strategy can help to remove focus from any employment gaps, while effectively aligning your most notable skills with your work achievements.

To create this type of resume, you need to use a simple structure that employers can easily follow. Again, the information should be separated into compartmentalized sections. For example:

Skills summary

Educational section

Additional skills

There are a few things to note here. First, you can choose to omit a summary paragraph, depending on your resume space needs. We recommend using a summary wherever possible, however, since it can be a powerful way to capture the reader's attention and encourage them to continue scanning the document.

Second, the arrangement of your skills and work history sections will depend on which qualifications you need to emphasize. If the job requirements focus on skills, highlight yours by placing the skills section first. If work experience appears to be more important, place that section before your skills.

Third, take note of the fact that your skills are divided into two sections: a summary of key skills and a separate section that outlines other relevant abilities. Each of these sections is a little different in layout and purpose. The skills summary should provide several bullet point examples of achievements that highlight your use of key hard and soft skills . The second skill section should be a bullet point list of other key skills needed for the job.

Who should use a combination resume?

The combination resume can offer the best of both worlds for job seekers whose career trajectory may not align well with the traditional chronological format. For example, if you've had a career that has seen you move from one industry to another, your work experience may not perfectly align with the job you're currently seeking. By balancing focus on skills and experience, you can get around that obstacle.

As a result, the hybrid resume format can be a good option for people who are applying for managerial roles with no formal experience as a manager. It can also be useful for job seekers who are trying to transition from one industry to another. Its unique structure makes it easier to focus attention on your transferable skills, while illustrating how they apply to the job you're seeking.

Combination resume pros and cons

As with the other two resume formats, the combination option comes with its own pros and cons. Before you choose this format for your resume, consider the following potential benefits and drawbacks:

Combination resume pros:

This format highlights your most important skills and provides an easy way to tie them to your achievements

Like the chronological resume, the combination format allows you to focus on demonstrating the value you can provide as an employee

It's a great option for candidates with steady job experience, the desire to change their career trajectory, or significant gaps in employment history

Combination resume cons:

It's not really a good option for entry-level job seekers who lack experience

This format can only be effective if you can successfully align your experiences and achievements with your skills - if your skills and job history don't mesh, the resume will reflect that disharmony

This format can be excessively long, as it include both skills and career history in great detail

Tips for writing a combination resume

The combination resume format can be difficult to master, since you need to ensure that everything is organized in the most efficient manner possible. That's especially true if you have experience in different fields and need to somehow bring them together to create a coherent narrative. To help you with that process, we've gathered some important tips you can use as you try to create your combination resume.

Don't forget to divide your skills into two separate sections.

Focus on your most important and relevant skills in your summary section and include several bullet point examples of achievements to showcase how you've used those abilities in the past

As mentioned earlier, the second section will include a bullet point list of your other relevant skills. Those skills should include abilities that round out your qualifications. Refer to the job posting to find the terms that the company uses to describe those abilities.

Your work history should include quantifiable achievements that align with your cited skills. If possible, focus on highlighting achievements that feature the same type of skills you'll need for the job you're seeking.

Always write your summary paragraph last. That way, you can refer to the rest of your resume as you select two or three key skills and experiences to showcase. If you're trying to switch careers, use part of this paragraph to illustrate how your transferable skills contribute to your overall qualifications for the job.

So, which resume format is the best?

At this point, you might be wondering which of these options is the best resume format. If we judge according to popularity, the answer is probably the reverse-chronological resume format. That's because it's not only the most popular format for most job seekers, but is also preferred by employers. Its simple structure , easy-to-follow experience section, and clearly defined sections are hard to beat.

With that said, however, there are obviously instances in which one of the other two options are better suited to a job candidate's needs. As noted earlier, someone with very little job experience may be better served by a functional or combination resume. In general, though, we typically recommend that people who cannot use a reverse chronological resume instead rely on the combination option.

But how can you decide which one is the right choice for you? After all, if you choose the wrong format, you could put yourself at a disadvantage when competing for jobs. By answering the following questions, you can get a better handle on the best options for your resume format needs.

1.     Are you a recent graduate just entering the job market?

If you're just entering the workforce, the functional resume can be an option. If you focus on ensuring that your listed qualifications match the job's requirements, that format should serve you well. Still, given employers' skepticism of the functional format, you might want to at least consider the combination option.

Since the combination format enables you to emphasize both skills and experience, you may find that its approach offers more flexibility for showcasing your abilities. You may even want to create different versions of your resume - one using the functional format and the other adopting the hybrid approach - just to compare them and see which one will work best for your unique circumstances.

2.     Do you have employment gaps or are you trying to pursue a career change?

Sometimes, employment gaps can't be helped. And while most employers are open to discussions about why you went without a job for a significant period, it's often best to avoid dealing with that issue if you don't have to. Fortunately, the combination resume format provides a way to paper over any significant gaps in your work history.

That same format is also a great option when you're in the process of changing careers, since it allows you to redirect attention to how your skills and experiences qualify you for that new job role. Just make sure to include relevant transferable skills that align with the job's needs. Note also that you can use the reverse chronological option here if your prior employment experiences are relevant to the position.

3.     Is your work experience consistent and in one industry or field?

When you have several years of consistent experience in one industry, there's only one real choice to consider: the reverse-chronological resume format. For most job seekers, this format will provide everything they need to craft a resume that effectively highlights their key qualifications and value-added proposition.

How to format your resume layout

Even after you've selected the right format for your resume needs and plugged your information into the various sections you've outlined, you're still not done. Remember, you want to ensure that the resume you submit is as professional as possible so that employers can read it without any confusion or difficulty. Most employers only spend a few seconds glancing at each resume, so your document needs to pass that initial scan if you want them to take a closer look.

That's why it is vital to properly format that resume. Of course, we're talking about a different kind of formatting here - something that's quite apart from the resume format choice you had to make when you decided which resume option to use. This formatting involves all the little things you need to do to make sure that your resume is clear, readable, and easy to scan. The following tips can help with that process.

Choose a professional font

Don't be one of those job seekers who assumes that hiring managers will be drawn to resumes with interesting layouts, fonts , and graphics. Trust us - most will dismiss those resumes out of hand. The average hiring manager wants to see a clear, traditional layout that's easy to scan. If you're using non-traditional fonts or other creative approaches, they probably won't take you seriously.

So, which font to use? The good news is that there are some clear favorites that you can rely on when choosing your font. They include:

Each of these fonts is generally considered to be easy to read in both print and online presentations, so they're likely to appeal to the broadest possible audience. If you're struggling to select one, just pick either Arial or Calibri. You really can't go wrong with either one.

Select the right margins

For a well-balanced and brief resume, a one-inch margin on all sides of the document should enable you to make the most effective use of your resume space. However, feel free to reduce that margin to 0.75 inches if you find that you need more space, to avoid an excessively long resume. 

As you're creating your margins, make sure that your text alignment is considered as well. Your contact information and job headline can be centered on the page, but all your other information should be aligned to the left. That makes it easier for hiring managers to follow, since most people in the United States are accustomed to reading from left to right.

Pick your font size

You also want to ensure that your font size is correct. It needs to be big enough for most people to see it, but not so large that it seems unprofessional. We recommend a font size somewhere between 10 and 12 points. That range should provide you enough flexibility to adjust as your resume space needs require. For example, if you find that a 10-point font leaves too much empty space on the page, adjust to 11 or 12. If a 12-point font causes your page to run long, lower the font size accordingly.

Use bullet points

Remember that your resume is not an essay. It's a collection of relevant details designed to highlight skills, experiences, and achievements. The best way to do that is through the judicious use of bullet points. Lists of bullet point information can be used to showcase your skills and notable achievements.

Edit to make your document more concise

Sometimes, you may find that your resume runs longer than you expected. If it's just over one page and reducing the font doesn't shorten it enough, you may want to edit and refine the language to make it more concise. This could mean omitting irrelevant ideas, using shorter sentences, or eliminating unnecessary words.

Clearly identify your section headings

Your skill, experience, and education sections all need clear heading labels. To make these headings stand out from the rest of the resume, you could:

Increase their font size by two points (so, if the resume text uses a 10-point font, increase the heading font to 12-point)

Bold the entire heading so that it stands out from the other text

Underline section headings

It is also a good idea to use this same approach to your name at the top of the page, to ensure that employers can easily find it.

Get a second or third opinion

Once you've written and formatted your resume, there's one last thing you should do to ensure that it's easy for other people to read. That's right: ask other people to read it! Have a friend or someone else you trust review the entire document so that they can give you their opinion about its effectiveness. Make sure to tell them what you'd like to know, though. For example, ask them to critique the spelling, grammar, and formatting choices, as well as its overall appearance.

Choosing the best resume format can increase your odds of job search success

The resume format you choose can set the tone for your job search success. By selecting the right format for your situation and needs, you can ensure that your information is organized and structured in a way that reinforces your broader career narrative. By using the tips and recommendations in this post, you can create the compelling resume you need to land more interviews.

Want to ensure that your resume format aligns with your career needs? Get a free resume review from our team of experts today.

Recommended reading:

9 Soft Skills Employers Want in 2023

10 Best Places to Learn New Skills in 2022

Make the Perfect Resume For a Career Change

Related Articles:

Do Hiring Managers Actually Read Cover Letters?

How to Create a Resume With No Education

Why You Lose When You Lie on Your Resume: Learning From Mina Chang

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5 Expert Tips to Write Your Customer Service Representative Resume [+Templates and Examples!]

Published: July 18, 2024

Does the thought of having to write or update your customer service representative resume make you want to pull your hair out?

Before you do that, I’m here to help! Writing an effective resume isn’t as challenging as it sounds. In my own experience, using a resume template helped me craft a winning resume. Now, when I want to apply for a new position, I just update my resume template and send it to the hiring manager.

Easy as pie.

Let’s go over what should be included in a customer service representative resume, plus learn a few tips and tricks to ensure your resume stands out from the rest.

Table of Contents

What should be included in a customer service rep resume?

Customer service representative resume examples, customer service rep resume templates, 5 tips for writing a customer service rep resume, use a template to craft your resume with ease.

In the past, customer service was my jam. I loved working the service desk because each day brought new challenges, allowing me to flex and develop my customer service skills. If you’re a customer service representative, you know how technical and specialized your job can be.

And, you need a resume that speaks directly to your skills and training. Not any resume will do, though. A generic resume leaves out critical information that signals to the hiring manager that you are the right fit for the role and what unique value you can bring to the role.

Let’s look at the elements of a customer service representative resume, so you can understand how to best highlight your skills for your own resume.

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1. Professional Summary

There’s debate on if a summary is a necessary element of your resume. In my opinion, if you’re applying for a role within customer service, you need a quick summary. Customer service duties vary from one position to the next, so summarizing your skills and work experience can be a great way to showcase your expertise.

2. Contact Information

Theoretically, when a hiring manager reviews your application, they most likely have all your materials in hand, including your application, resume, and cover letter. But this doesn’t mean you should skip adding your contact information to your resume.

Think of your resume as your calling card. Adding your contact information to your resume makes it easier for the hiring manager and eliminates potential frustration from the need to search for your info.

I cannot stress this enough: make sure your contact information is easy to find.

3. Professional Experience

The professional experience section of your resume is your place to explain your past work history. Be careful not to over explain your work history, though, as space is limited on your resume.

4. Education and Training

Depending on the role within customer service, the position might require an advanced degree or technical training. Be sure to include this information on your resume. You can also mention any relevant achievements in this section, like awards or certifications you may have received.

5. Key Skills

Recruiters only spend about six to eight seconds looking at your resume. That’s not a lot of time, so it’s safe to say most recruiters skim resumes without initially looking at them too closely.

One section of your customer service representative resume should highlight your skills that are relevant to the job description. Matching your skills to the job description helps recruiters quickly understand your qualifications. Plus, with the increasing use of AI for applicant screening, matching your skills to the job description is a must.

Let’s take a look at some customer service resume examples to get a better idea of how to format your resume.

Reddit is the place to go when you need a real-life example of, well , anything, including customer service representative resume examples. Reviewing examples can help you understand what to include in your resume and what not to include.

Let’s take a peek at three customer service representative resume examples that I found on Reddit.

Customer Service Representative Resume: the Recent Grad

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