presentation communication non verbale

Nonverbal Communication Skills: 19 Theories & Findings

In it, he introduces the concept of dramaturgy, which compares everyday social interactions to actors’ portrayals of characters, suggesting that one’s social interactions are analogous to a string of varying performances (Ritzer, 2021).

Goffman’s work also included the concept of impression management. The key to impression management includes appearance; your manner of interacting; and the attitudes conveyed through gestures, facial expressions, and nonverbal skills (Ritzer, 2021).

William Shakespeare said, “All the world’s a stage.”

I’m not a trained actor, but teaching public speaking courses has made me aware that audiences seem to prefer speakers who use a variety of hand gestures. These gestures signify the speaker as “warm, agreeable, and energetic” (Goman, 2021).

Just that nugget of information has taught me to incorporate hand gestures to develop my public speaking skills.

What other nonverbal communication skills enhance daily interactions?

Before you continue, we thought you might like to download our three Positive Communication Exercises (PDF) for free . These science-based tools will help you and those you work with build better social skills and better connect with others.

This Article Contains:

What is nonverbal communication, 9 types of nonverbal communication skills, is nonverbal communication important, 2 psychology theories and models, 8 fascinating research findings, importance in counseling and healthcare, resources from positivepsychology.com, a take-home message.

Nonverbal communication is a way to convey information “achieved through facial expressions, gestures, touching (haptics), physical movements (kinesics), posture, body adornment (clothes, jewelry, hairstyle, tattoos, etc.), and even the tone, timbre, and volume of an individual’s voice (rather than spoken content)” (Navarro & Karlins, 2008, p. 2–4).

In this YouTube video, Joe Navarro explains several nonverbal communication cues, exposes some myths, and discusses his work with nonverbal communication in law enforcement.

Marco Iacoboni (2008, p. 81), author of Mirroring People , takes it a step further, stating that “gestures accompanying speech have a dual role of helping the speakers to express their thoughts and helping the listeners/viewers understand what is being said.”

To competently read body language, Navarro and Karlins (2008) provide suggestions such as rigorous observation and a familiarity with the person’s baseline behaviors. They also recommend watching for changes, or ‘tells.’

Navarro and Karlins (2008) advise becoming familiar with universal behaviors and contextualizing nonverbal cues. However, cultural norms could inhibit rigorous observation.

Characteristics of nonverbal communication

The United States is considered a low-context communication culture (MacLachlan, 2010). This means that much of the information in a message comes directly from words rather than through implication or body language.

This style of communication involves lots of verbal detail so as not to confuse listeners. Low-context cultures rely less on nonverbal communication, which can obscure or censor portions of the message.

Nonverbal communication is culturally determined, and it is largely unconscious. It indicates the speaker’s emotional state. When nonverbal cues conflict with the verbal message, it may convey confusion or deception (Navarro & Karlins, 2008).

Finally, nonverbal communication varies by gender and displays power differentials, information effective leaders can use to influence others (Hybels & Weaver, 2015; Henley, 1977).

Nonverbal communication of successful leaders

It’s essential for leaders to read body language, also known as decoding. Deciphering between engagement (e.g., nodding, tilting the head, open body postures) and disengagement (e.g., body tilting away, crossed arms and legs) can be the difference between success and failure (Goman, 2021).

Successful actors could be considered professional first-impression artists. Like actors, leaders often find themselves center stage; they must learn the art of creating first impressions.

Subjective awareness and the ability to express yourself nonverbally are known as encoding – crucial for positive first impressions. Advice from professional actors includes a maintaining a pleasant facial expression, good posture, pausing, breathing, relaxing, and avoiding hiding your hands (Shellenbarger, 2018).

This video , 8 Things Successful People Do to Look Confident , provides quick tips for confident body language even if you’re not feeling confident.

First impressions are said to be formed in less than seven seconds (Goman, 2021). In this short time, others formulate labels such as “powerful,” “submissive,” or “trustworthy.” Evolved leaders incorporate mindfulness to help.

Naz Beheshti (2018) states, “Evolved leaders… use nonverbal tools mindfully and deliberately to reinforce their message.” She goes on to say, “this lifts the value of your communication and your value as a leader” (Beheshti, 2018).

Awareness of self, others, and the situation (mindfulness) allows us to ensure that our gestures and body language align with our spoken words. This creates congruence and generates trustworthiness (Beheshti, 2018; Newberg & Waldman, 2013).

This means we are analyzing several, simultaneous nonverbal cues. A frustrated person may tap their foot, cross their arms, and tightly squeeze their biceps (Jones, 2013). These clusters may cross over and include a variety of nonverbal categories, summarized below.

1. Kinesics

Kinesics is the study of how we move our body, specifically the head, hands, body, and arms (Jones, 2013). This includes sending messages through facial expressions, gestures, eye contact, and posture.

Haptics is the study of touch or coming into physical contact with another person (Hybels & Weaver, 2015). Throughout history, touch has been surrounded by mystery and taboo. We are perplexed by healing touch and riveted by stories of infants who perished due to lack of touch. Touch can denote relationship, status, power, and personality (Henley, 1977).

Cultural norms dictate guidelines regarding touch. Mindfulness regarding social and environmental settings is prudent. We greet a friend at an informal party differently than we would greet a boss or coworker in a professional setting.

3. Proxemics

The study of space and distance is called proxemics, and it analyzes how people use the space around them (Hybels & Weaver, 2015).

This YouTube video is a fun demonstration of students completing a school project on personal space and the discomfort felt by both humans and animals when social norms are violated.

4. Territory

Territory is often used to display power or reveal a lack thereof.

“'[P]osture expansiveness,’ positioning oneself in a way that opens up the body and takes up space, activated a sense of power that produced behavioral changes in a subject independent of their actual rank or role in an organization” (Goman, 2021).

Expansiveness conveys power.

5. Environment

Environment includes objects we use to adorn ourselves and the artifacts we surround ourselves with in order to create an impression. These objects provide nonverbal cues that help others form impressions (Jones, 2013).

6. Paralinguistics

Paralinguistics, also known as vocalics, is the study of how we speak and involves pitch, volume, rate of speech, tone, quality, tempo, resonance, rhythm, and articulation to help determine the context of the message (Jones, 2013).

7. Chronemics

Chronemics is the study of time, including how it is used. Nancy Henley (1977, p. 43), author of Body Politics: Power, Sex & Nonverbal Communication , asserts “Time is far from a neutral philosophical/physical concept in our society: it is a political weapon.”

Henley (1977, p. 47) describes the concept of “ritual waiting,” stating, “The more important the person, the longer we will ungrudgingly wait for the service or honor of attention.”

8. Attractiveness

The power of drawing attention to oneself doesn’t rely on physical appeal alone. Although facial symmetry and fashion of adornment are important (Jones, 2013), people who master good eye contact, have a lively face, offer encouragement, and use open gestures are also considered attractive (Kuhnke, 2012).

9. Olfactics

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Nonverbal communication is very important, as you could reveal unintentional information, as well as cause your communication to be misinterpreted.

Leakage: Unintentional messages

Teaching social–emotional skills to incarcerated people provided me with a powerful lesson about the nuances of nonverbal communication. On a particularly challenging day, I thought it wise to meditate and center myself prior to entering the jail. However, upon seeing me, the people inside began inquiring what was going on with me. What did they detect?

Nonverbal leakage can be shown through micro-expressions, which are “very fast facial movements lasting 1/25 to 1/5 of a second” and indicate a person’s real feelings (Ekman, 2003, p. 214).

This YouTube video is the opening scene of the series Lie to Me , based on the work of Paul Ekman regarding micro-expressions.

Varying statistics on the value of nonverbal communication may cause concern for those less practiced, but which statistics are accurate?

Crossed messages

The original research from Mehrabian and Ferris (1967) regarding nonverbal communication is widely interpreted. Elizabeth Kuhnke (2012, p. 10), author of Body Language for Dummies , interprets the study, saying, “55% of the emotional message in face-to-face communication results from body language.”

A nonverbal communication formula often cited is 7–38–55, which indicates 7% of the message comes from words, 38% vocal, and 55% facial. However, Lapakko (2007) believes this formula is reckless, faulty, and misleading. Sometimes the nonverbal elements of a message, such as gestures with directions, are incredibly important, and at other times incidental.

In addition, what something “means” in communication is connected to such variables as culture, history of the relationship, people’s intentions, personal experiences, time of day and specific words used. It would be naive to suggest all these nuances could be neatly quantified, and therefore attributing a precise formula to nonverbal communication is flawed in many ways.

So regardless of statistics and formulas, we know that nonverbal communication is essential and that people skilled at both reading and interpreting body language tend to enjoy greater success in life than those not skilled (Goleman, 1997).

Basic emotion theory

Basic emotion theory (BET) posits that emotions are a “grammar of social living” that situate us in the social and moral order of society (Keltner, Sauter, Tracy, & Cowen, 2019, p. 133). In addition, emotions structure interactions, particularly in relationships that matter. BET is integral to emotional expression.

Foundational to BET is the assumption that emotional expressions coordinate social interactions in three ways:

• Through rapid conveyance of important information to aid in decision making
• To evoke specific responses
• To serve as incentives for others’ actions

This is accomplished through reward systems such as parents smiling and caressing a child who exhibits specific behaviors (Keltner et al., 2019).

BET initially focused on six basic emotions. Literature reveals there are over 20 emotions with distinct, multimodal expressions, providing a deeper structure and highlighting the advancing nature of emotional expression (Keltner et al., 2019).

Neural resonance

Two people who like each other will mirror each other’s facial expressions, gestures, postures, vocalics, and movements. This is known as neural resonance, and it aids the accurate transfer of information from one person to another (Newberg & Waldman, 2013).

To fully understand what another is saying, “you have to listen to and observe the other person as deeply and fully as possible” (Newberg & Waldman, 2013, p. 81). Neural resonance uses mirror neurons to create cooperation, empathy, and trust.

Studying nonverbal communication is revealing and intriguing. Most experts will include aspects such as eyes, facial expressions, and hands, but digging deeper reveals less-acknowledged nonverbal nuggets.

1. The benefits of yawning

Yawning is one of the fastest and simplest ways to lower mental stress and anxiety (Waldman & Manning, 2017). Social norms dictate that we refrain from yawning in specific settings, but yawning has many benefits. Did you know that snipers are taught to yawn before pulling the trigger (Waldman & Manning, 2017)?

According to Waldman and Manning (2017), yawning stimulates alertness and concentration; optimizes brain activity and metabolism; improves cognitive functioning; increases recall, consciousness, and introspection; decreases stress and relaxes the upper body; recalibrates a sense of timing; enhances social awareness and empathy; and increases sensuality and pleasure.

2. Feet don’t lie

According to Navarro and Karlins (2008), the most honest part of our body is our feet, as demonstrated by small children who dance with happiness or stomp in frustration. Many people look to the face for truth; Navarro and Karlins take the opposite approach:

“When it comes to honesty, truthfulness decreases as we move from the feet to the head” (Navarro & Karlins, 2008, p. 56), reasoning that emotions are suppressed through fabricated facial expression.

3. Gestures that help

Gestures improve memory and comprehension skills. Gestures may convey information that can influence how listeners respond, depending on the hand being used. “We tend to express positive ideas with our dominant hand and negative ideas with the other hand” (Newberg & Waldman, 2013, p. 44).

4. The eyes have it

“Social network circuits are stimulated through face-to-face eye contact, decreasing cortisol, and increasing oxytocin. The result is increased empathy, social cooperation, and positive communication” (Newberg & Waldman, 2013, p. 135).

Eyes reveal a lot about us. When we are aroused, troubled, concerned, or nervous, our blink rate increases. Once we relax, our blink rate returns to normal (Navarro & Karlins, 2008).

5. Power posing for success

Body language affects how others see us and how we view ourselves. In this YouTube video, Amy Cuddy discusses her research on power posing and how it affects success.

Amy Cuddy’s book is also discussed in our article listing books on imposter syndrome .

6. Fingers crossed

One explanation of the origin of crossing fingers for good luck comes from early beliefs in the power of the cross. The intersection of the digits, epitomizing the cross, was thought to denote a concentration of good spirits and served to anchor a wish until it came true (Keyser, 2014).

7. Fake positivity is harmful

Positivity that doesn’t register in your body or heart can be harmful. According to Barbara Fredrickson (2009, p. 180), “fake smiles, just like sneers of anger, predict heart wall collapse.” To truly benefit from a smile, touch, or embrace, you need to slow down and make it heartfelt.

8. Stand up straight

Poor posture can reduce oxygen intake by 30%, resulting in less energy (Gordon, 2003). Stooping over can make us look and feel old and out of touch. By straightening up, we can make significant differences in how we think and feel. The effect is bi-directional; attitude influences posture, just as posture influences attitude.

Good rapport between clients and practitioners stems from mirroring and synchronicity associated with neural resonance (Finset & Piccolo, 2011; Newberg & Waldman, 2013).

Carl Rogers’s Client-Centered Therapy is based on an empathetic understanding of clients. Nonverbal communication provides valuable information for both the client and the therapist. Showing you like and accept a client may be the most important information a therapist can convey (Finset & Piccolo, 2011).

Nonverbal patterns in therapy evolve over time. Specific behaviors that further the therapeutic process include “a moderate amount of head nodding and smiling; frequent, but not staring, eye contact; active, but not extreme, facial responsiveness; and a warm, relaxed, interested vocal tone” (Finset & Piccolo, 2011, p. 122).

Conscious awareness of nonverbal cues can aid in rapport building. Leaning toward the other signals comfort, whereas leaning away or crossing your arms signals discomfort (Navarro & Karlins, 2008).

Torsos and shoulder blades seem innocuous; however, blading away (turning slightly) from another person shows discomfort, while blading toward or facing another squarely shows a level of comfort (Navarro & Karlins, 2008).

Open palms are an ancient sign of trustworthiness that help establish rapport and are considered nonthreatening (Kuhnke, 2012). Hidden hands (placed in pockets or behind backs) signal disconnection and reluctance to engage. To display respect, keep an open posture with your muscles relaxed and weight evenly distributed.

Mirroring and matching go a long way to show synchronicity. Be careful to avoid mimicry, which signals disrespect (Kuhnke, 2012). Too much of a good thing can jeopardize credibility. An extended, fixed gaze into another’s eyes or effortful smiling can seem awkward, or worse.

This short YouTube video explains the dynamics of fluctuating facial expressions, based on the work of Charles Darwin and Paul Ekman.

This Silent Connections worksheet is an exercise for groups that combines mindfulness and nonverbal communication to build connections.

Someone who lacks the ability to make eye contact during conversation can be easily misinterpreted. To overcome this nonverbal communication issue, our Strategies for Maintaining Eye Contact can be very useful.

Our blog post 49 Communication Activities, Exercises, and Games includes six nonverbal communication activities for adults and three nonverbal exercises that work for families and children.

The blog post What Is Assertive Communication? 10 Real-Life Examples includes nonverbal qualities that complement and enhance assertive statements. Hints for eye contact, facial expressions, and posture can be found throughout.

In the blog post Cultivating Social Intelligence : 3 Ways to Understand Others , we discuss characteristics of social intelligence, including body language.

If you’re looking for more science-based ways to help others communicate better, this collection contains 17 validated positive communication tools for practitioners. Use them to help others improve their communication skills and form deeper and more positive relationships.

17 Exercises To Develop Positive Communication

17 Positive Communication Exercises [PDFs] to help others develop communication skills for successful social interactions and positive, fulfilling relationships.

Created by Experts. 100% Science-based.

Nonverbal communication is an essential communication skill. Nonverbal expertise aids in delivering clear messages and forming positive impressions. It doesn’t have to be a big gesture to make a difference. Gently stroking the hand of a grieving friend speaks volumes.

Viewing life as a series of dramatic performances, as implied by both Shakespeare and Goffman, can add a sense of intrigue and adventure to enhancing nonverbal communication. These essential skills will help us achieve goals.

Just as the highly motivated thespian will study and polish their craft, anyone wanting to succeed in their career or interpersonal relationships can study and practice the nuances of nonverbal communication.

Actors and public speakers often practice their craft in front of a mirror or videotape themselves to reflect on strengths and weaknesses.

This article includes a myriad of resources to help improve nonverbal communication skills with many additional resources available.

By starting with something as simple as posture, we exit stage right, headed toward the competency of center stage. Break a leg!

We hope you enjoyed reading this article. Don’t forget to download our three Positive Communication Exercises (PDF) for free .

• Beheshti, N. (2018, September 20). The power of mindful nonverbal communication. Forbes . Retrieved April 26, 2021, from https://www.forbes.com/sites/nazbeheshti/2018/09/20/beyond-language-the-power-of-mindful-nonverbal-communication/?sh=6f40b3d71501
• Ekman, P. (2003). Emotions revealed: Recognizing faces and feelings to improve communication and emotional life . Holt Paperbacks.
• Finset, A., & Piccolo, L. D. (2011). Nonverbal communication in clinical contexts. In M. Rimondini (Ed.), Communication in cognitive-behavioral therapy (pp. 107–128).  Springer Science + Business Media.
• Fredrickson, B. L. (2009). Positivity . Crown Publishing Group.
• Goffman, E. (1956). The presentation of self in everyday life . University of Edinburgh.
• Goleman, D. (1997). Emotional intelligence . Bantam Trade Paperback.
• Goman, C. K. (2018, August 26). 5 Ways body language impacts leadership results. Forbes. Retrieved May 1, 2021, from https://www.forbes.com/sites/carolkinseygoman/2018/08/26/5-ways-body-language-impacts-leadership-results/?sh=5c1b235c536a
• Gordon, J. (2003). Energy addict: 101 Physical, mental, & spiritual ways to energize your life . Berkley Publishing Group.
• Henley, N. M. (1977). Body politics: Power, sex and nonverbal communication . Simon & Schuster.
• Hybels, S., & Weaver, R. L. (2015). Communicating effectively . McGraw-Hill Education.
• Iacoboni, M. (2008). Mirroring people: The new science of how we connect with others . Farrar, Straus and Giroux.
• Jones, R. (2013). Communication in the real world: An introduction to communication studies . University of Minnesota Libraries.
• Keltner, D., Sauter, D., Tracy, J., & Cowen, A. (2019). Emotional expression: Advances in basic emotion theory. Journal of Nonverbal Behavior , 43 (3), 133–160.
• Keyser, H. (2014, March 21). Why do we cross our fingers for good luck? Mental Floss . Retrieved May 27, 2021, from https://www.mentalfloss.com/article/55702/why-do-we-cross-our-fingers-good-luck
• Kuhnke, E. (2012). Body language for dummies . John Wiley & Sons.
• Lapakko, D. (2007). Communication is 93% nonverbal: An urban legend proliferates. Communication and Theater Association of Minnesota Journal , 34 (2), 7–19.
• MacLachlan, M. (2010, February 12). Cross-cultural communication styles: High and low context. Communicaid. Retrieved May 10, 2021, from https://www.communicaid.com/cross-cultural-training/blog/high-and-low-context/
• Mehrabian, A., & Ferris, S. R. (1967). Inference of attitudes from nonverbal communication in two channels.  Journal of Consulting Psychology, 31 (3), 248–252.
• Navarro, J., & Karlins, M. P. (2008). What every body is saying . Harper-Collins.
• Newberg, A. M., & Waldman, M. R. (2013). Words can change your brain . Avery.
• Ritzer, G. (2021). Essentials of sociology (4th ed.). SAGE.
• Shellenbarger, S. (2018, January 30). The mistakes you make in a meeting’s first milliseconds. Wall Street Journal . Retrieved May 22, 2021, from https://www.wsj.com/articles/the-mistakes-you-make-in-a-meetings-first-milliseconds-1517322312
• Waldman, M. R., & Manning, C. P. (2017). NeuroWisdom: The new brain science of money, happiness, and success . Diversion Books.

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What is nonverbal communication? 10 different types (with examples)

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What is nonverbal communication?

10 types of nonverbal communication, examples of nonverbal communication, why is nonverbal communication so important, 5 tips for understanding nonverbal communication, how to improve nonverbal communication, enjoy better interactions.

We all rely on nonverbal communication. This is true whether playing a game of charades with your family or trying to show confidence during an important interview .

There’s a reason many of us prefer face-to-face communication over phone calls. Without seeing someone’s facial expressions, posture, and body language , it can be hard to read their feelings. 

Nonverbal cues are just as important as verbalization. Nonverbal actions are key for communicating with and understanding everyone in your life. 

Understanding every type of nonverbal communication can also help your career. You can show your confidence, passion, and expertise through small nonverbal communication cues. This is true whether leading a team meeting or delivering a presentation .  

There are two primary forms of communication: verbal and nonverbal.

Verbal communication uses words to convey a message, whether that’s orally or in writing. 

Posture, facial expressions, and eye contact are examples of nonverbal messages . We all use these cues in daily conversation, even involuntarily. Nonverbal communication also involves the way we present ourselves to others. If you walk into a meeting with your back straight and your head held high, you exude power and confidence. You project nervousness and uncertainty if you’re slumped over with your eyes on the floor.

Experts believe that approximately 70% of all human communication is nonverbal , meaning we only deliver about 30% of our messages with words.  

Austrian-American author and educator Peter Drucker had it right when he said, “ The most important thing in communication is hearing what isn’t said. ” 

We all perform and respond to nonverbal communication — and what we understand that no one says — daily. 

Here are 10 of the most common forms of nonverbal communication:

1. Facial expressions

The look on an individual’s face is often the first thing we see. A smile, frown, or grimace tells a lot about their mood and how the subsequent conversation will go. Expressions of happiness, sadness, anger and fear are universal emotions and key forms of nonverbal communication.

2. Kinesics

Kinesics, or gestures, are conscious body movements like waving, pointing, and giving a thumbs up or down. One's culture typically determines what gestures are socially acceptable and which are rude. 

For example, in Westernized countries, glancing at your watch suggests, “I need to be somewhere.” In contrast, many Middle Eastern populations consider this rude. They are more likely to believe a conversation should continue until it ends naturally.

3. Paralinguistics

Paralinguistic s (or vocalics)  refers to the aspects of verbal communication that aren’t the words themselves . Your tone of voice, loudness, and pitch are common aspects of paralanguage. 

This type of communication is powerful since altering your voice changes the meaning of a sentence. Think about all the ways you can use the phrase “I’m fine.” If you say it quietly, you might be feeling dejected, but if you say it forcefully, someone might detect your defensiveness.

4. Body language and posture

Crossing your legs or arms, a head nod, slouching, or sitting up straight are all examples of true body language. For example, you may have seen crime films focus on body language to further the narrative. It can also hint at what isn’t included in the dialogue.  

However, this type of nonverbal communication is complex and quite subtle. Just because you observe a movement doesn’t guarantee you understand the meaning.

5. Proxemics

Proximity references how near something is. Human beings take personal space seriously. They also interpret physical distances in interactions differently.

Social and cultural expectations, personal preferences, and relationships all determine the suitable proximity. For example, if you’re in a relationship with someone, you’d expect to sit close together on the couch. On the other hand, you likely wouldn’t sit that close to a coworker. 

Proxemics is an important part of interpersonal communication. Noticing when to adjust your closeness for each situation ensures you’re not making people uncomfortable. 

Scientists focused on proximity biases in North America have grouped expected space as follows :

• Intimate space: Close physical contact up to 18 inches of space, typically shared between people in an intimate relationship. 
• Personal space: Between 18 inches to 4 feet depending on whether you’re speaking to a stranger, casual acquaintance, or close friend. 
• Social space: 4 –12 feet of space provided in social settings, like a shared office space or the distance between a presenter and their audience.
• Public space: 12 feet or more, typically observed in shopping malls and airports.

It may sound cliche, but it’s true that “The eyes are the windows to the soul.”  Our eye contact is a massive factor in nonverbal communication because it can give clues to how we feel. 

When we’re scared, our pupils dilate due to a surge in adrenaline. When something excites us, we blink rapidly. Maintaining eye contact generally means that someone is comfortable and telling the truth. In contrast, avoiding eye contact might suggest that they’re nervous or hiding something.

Communication by touch is called haptics. Touch is powerful because our emotions drive it. Our social class, gender, and, of course, our upbringing all determine how we respond to touch. Women generally use touch to convey care and concern, while men are more likely to convey control. 

Psychologist Harry Harlow made a career in studying the impacts of touch on rhesus monkeys. Monkeys who were raised without physical contact from their mothers struggled with social interactions . We share this affect with our ancestors — physical contact at a young age improves our social skills when we're older.

8. Appearance

Your appearance is another thing people notice immediately. Your hairstyle, clothing, tattoos, piercings, and even body shape give off cues. This can encourage snap judgments from other people. There’s a reason your mother always told you to “dress to impress” for a presentation at school or a job interview.

9. Chronemics

Chronemics is the role time plays during communication. How people interpret time can be personal, cultural, or have to do with their power or status. 

Have you ever waited around for a friend to show up for an event? Maybe you felt annoyed or disrespected by their laziness or lack of time management . Now imagine if your boss showed up 15 minutes late to a meeting. You might be more understanding of their busy schedule. 

10. Physiological responses

Your body naturally sends out nonverbal signals that are nearly impossible to control. This includes nervous sweating, blushing, or tearing up.

Here are a few ways to practice your nonverbal communication skills personally and professionally: 

In the workplace

Tone: Use your voice to show excitement, positivity, and contentment with your work. Managers want demonstrably engaged workers. Plus, your positivity will likely rub off on coworkers. 

Distance: Maintain an appropriate distance from coworkers to respect their boundaries . Remember, an office is a professional space. Even if you enjoy comfortable work relationships , you should always respect someone’s physical boundaries . 

Posture: You got the job. You belong here . Your ideas matter. Stand up straight and speak with your head held high. 

In your personal life

Distance: Leaning in when your loved one speaks shows you’re actively listening .

Concentration: Put away distractions like video games or phones when spending time with loved ones. This shows you’re paying attention and offering them quality time. 

Touch: Hugs, hand-holding, and other forms of physical touch foster intimacy between consensual parties.

Here are four reasons why understanding nonverbal messaging matters:

1. Builds trust and clarity

Nonverbal signals are far more subtle than words, but they’re no less important.

Facial expressions, body posture, and eye contact reveal the meaning behind what someone is saying, their true feelings, and if they’re listening to your half of the conversation. Someone may be able to feign interest with their words, but their body language will often reveal if they’re paying attention. 

2. Bridges language gaps

Ever tried to interact with someone that didn’t speak your language? There was probably a lot of gesturing, facial expressions, and posturing — your nonverbal communication skills at work.

Outside of conversational cues, nonverbal behaviors are crucial to bridge language gaps. When two people don’t speak the same language, body language can help foster knowledge and understanding. 

3. Encourages inclusivity

Everybody has different communication abilities. Learning nonverbal communication skills can help create a more diverse and inclusive workplace. 

For example, people with hearing impairments might struggle to pick up on voice tone or speed. Understanding how to interpret and express nonverbal messages makes these individuals feel included and understood. 

4. Leads to success

Non-verbal communication skills can help your career. For example, teachers with these skills see more success with their students. When talking with your boss, coworkers, and clients, you can use non-verbal communication to gain a competitive edge.

Effective communication requires nonverbal messaging. Understanding the types of nonverbal communication will help you connect with people in every area of your life.

The more you practice reading cues, the better you’ll become. Some things you can do include:

1. Pay attention to inconsistencies

Nonverbal communication can either reinforce or discourage what someone is saying. Do a person’s facial expressions match their words? Their tone of voice? If they do, then great.

They’re most likely being honest about whatever they’re saying. If it’s the opposite, they may be trying to hide how they truly feel. 

2. Look at nonverbal signals as a whole

If you’re only paying attention to someone’s posture, you might miss a whole bunch of other clues. Nonverbal signals work in tandem to generate a complete picture of another human being.

3. Trust your instincts

Go with your gut . Your instincts are there to help guide and protect you about what someone is saying and what they truly mean.

4. Practice emotional awareness

Emotional intelligence is a significant part of navigating relationships. Being emotionally aware h elps you interpret people more accurately.

When you can read other people’s emotions and unspoken messages, you can reciprocate communication by responding in a way that shows you understand and care.

5. Don’t make assumptions

Nonverbal communication is nuanced and involves personal and cultural meaning. Don’t assume a person’s tone or body language is definitively what you think it is.

Someone might avoid eye contact because they’re shy, not deceptive. They may slouch because they’re stressed out , not doubtful of their work. If you can’t read the person’s body language, ask them how they feel.

Nonverbal communication is a necessary factor at home, work, and beyond. Often, these signals occur rapidly. Interpreting or noticing all of them can be challenging during a single conversation.

Fortunately, there's always room to improve upon these skills. To do so, try focusing on the below.

Manage stress

When we’re stressed , we can’t communicate as effectively. How you’re feeling rubs off on others, too. Take some deep breaths to relax and refocus. You’ll feel better, and you’ll be able to read people more accurately.  

Pay attention to your behaviors

To learn to communicate more effectively and develop stronger emotional awareness , you must understand your nonverbal communication habits. Learning your cues will also increase self-awareness . You’ll be more in tune with your feelings and be better able to express yourself.

Think before you act

Do you raise your voice when stressed or avoid eye contact when nervous? A great way to adjust nonverbal behaviors you don’t want is to think before you act. Notice situations that cause problematic behaviors and practice taking a deep breath before reacting. 

Nonverbal communication plays a prominent role in our personal and professional lives. Person-to-person contact will almost always involve some type of nonverbal communication.

Now, you know how to interpret nonverbal cues and express yourself more authentically through them. Congratulations on beginning the journey toward healthier, happier interactions.

Enhance your communication skills

Discover how personal coaching can elevate your nonverbal communication and boost interaction effectiveness.

Allaya Cooks-Campbell

With over 15 years of content experience, Allaya Cooks Campbell has written for outlets such as ScaryMommy, HRzone, and HuffPost. She holds a B.A. in Psychology and is a certified yoga instructor as well as a certified Integrative Wellness & Life Coach. Allaya is passionate about whole-person wellness, yoga, and mental health.

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Types of Nonverbal Communication

Often you don't need words at all

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

 Tim Robberts / Getty Images

Why Nonverbal Communication Is Important

• How to Improve

Nonverbal communication means conveying information without using words. This might involve using certain facial expressions or hand gestures to make a specific point, or it could involve the use (or non-use) of eye contact, physical proximity, and other nonverbal cues to get a message across.

A substantial portion of our communication is nonverbal. In fact, some researchers suggest that the percentage of nonverbal communication is four times that of verbal communication, with 80% of what we communicate involving our actions and gestures versus only 20% being conveyed with the use of words.

Every day, we respond to thousands of nonverbal cues and behaviors, including postures, facial expressions, eye gaze, gestures, and tone of voice. From our handshakes to our hairstyles, our nonverbal communication reveals who we are and impacts how we relate to other people.

9 Types of Nonverbal Communication

Scientific research on nonverbal communication and behavior began with the 1872 publication of Charles Darwin's The Expression of the Emotions in Man and Animals . Since that time, a wealth of research has been devoted to the types, effects, and expressions of unspoken communication and behavior .

Nonverbal Communication Types

While these signals can be so subtle that we are not consciously aware of them, research has identified nine types of nonverbal communication. These nonverbal communication types are:

• Facial expressions
• Paralinguistics (such as loudness or tone of voice)
• Body language
• Proxemics or personal space
• Eye gaze, haptics (touch)
• Artifacts (objects and images)

Facial Expressions

Facial expressions are responsible for a huge proportion of nonverbal communication. Consider how much information can be conveyed with a smile or a frown. The look on a person's face is often the first thing we see, even before we hear what they have to say.

While nonverbal communication and behavior can vary dramatically between cultures, the facial expressions for happiness, sadness, anger, and fear are similar throughout the world.

Deliberate movements and signals are an important way to communicate meaning without words. Common gestures include waving, pointing, and giving a "thumbs up" sign. Other gestures are arbitrary and related to culture.

For example, in the U.S., putting the index and middle finger in the shape of a "V" with your palm facing out is often considered to be a sign of peace or victory. Yet, in Britain, Australia, and other parts of the world, this gesture can be considered an insult.

Nonverbal communication via gestures is so powerful and influential that some judges place limits on which ones are allowed in the courtroom, where they can sway juror opinions. An attorney might glance at their watch to suggest that the opposing lawyer's argument is tedious, for instance. Or they may roll their eyes during a witness's testimony in an attempt to undermine that person's credibility.

Paralinguistics

Paralinguistics refers to vocal communication that is separate from actual language. This form of nonverbal communication includes factors such as tone of voice, loudness, inflection, and pitch.

For example, consider the powerful effect that tone of voice can have on the meaning of a sentence. When said in a strong tone of voice, listeners might interpret a statement as approval and enthusiasm. The same words said in a hesitant tone can convey disapproval and a lack of interest.

Body Language and Posture

Posture and movement can also provide a great deal of information. Research on body language has grown significantly since the 1970s, with popular media focusing on the over-interpretation of defensive postures such as arm-crossing and leg-crossing, especially after the publication of Julius Fast's book Body Language .

While these nonverbal communications can indicate feelings and attitudes , body language is often subtle and less definitive than previously believed.

People often refer to their need for "personal space." This is known as proxemics and is another important type of nonverbal communication.

The amount of distance we need and the amount of space we perceive as belonging to us are influenced by several factors. Among them are social norms , cultural expectations, situational factors, personality characteristics, and level of familiarity.

The amount of personal space needed when having a casual conversation with another person can vary between 18 inches and four feet. The personal distance needed when speaking to a crowd of people is usually around 10 to 12 feet.

The eyes play a role in nonverbal communication, with such things as looking, staring, and blinking being important cues. For example, when you encounter people or things that you like, your rate of blinking increases and your pupils dilate.

People's eyes can indicate a range of emotions , including hostility, interest, and attraction. People also often utilize eye gaze cues to gauge a person's honesty. Normal, steady eye contact is often taken as a sign that a person is telling the truth and is trustworthy. Shifty eyes and an inability to maintain eye contact, on the other hand, is frequently seen as an indicator that someone is lying or being deceptive.

However, some research suggests that eye gaze does not accurately predict lying behavior.

Communicating through touch is another important nonverbal communication behavior. Touch can be used to communicate affection, familiarity, sympathy, and other emotions .

In her book Interpersonal Communication: Everyday Encounters , author Julia Wood writes that touch is also often used to communicate both status and power. High-status individuals tend to invade other people's personal space with greater frequency and intensity than lower-status individuals.

Sex differences also play a role in how people utilize touch to communicate meaning. Women tend to use touch to convey care, concern, and nurturance. Men, on the other hand, are more likely to use touch to assert power or control over others.

There has been a substantial amount of research on the importance of touch in infancy and early childhood. Harry Harlow's classic monkey study , for example, demonstrated how being deprived of touch impedes development. In the experiments, baby monkeys raised by wire mothers experienced permanent deficits in behavior and social interaction.

Our choice of clothing, hairstyle, and other appearance factors are also considered a means of nonverbal communication. Research on color psychology has demonstrated that different colors can evoke different moods. Appearance can also alter physiological reactions, judgments, and interpretations.

Just think of all the subtle judgments you quickly make about someone based on their appearance. These first impressions are important, which is why experts suggest that job seekers dress appropriately for interviews with potential employers.

Researchers have found that appearance can even play a role in how much people earn. Attractive people tend to earn more and receive other fringe benefits, including higher-quality jobs.

Culture is an important influence on how appearances are judged. While thinness tends to be valued in Western cultures, some African cultures relate full-figured bodies to better health, wealth, and social status.

Objects and images are also tools that can be used to communicate nonverbally. On an online forum, for example, you might select an avatar to represent your identity and to communicate information about who you are and the things you like.

People often spend a great deal of time developing a particular image and surrounding themselves with objects designed to convey information about the things that are important to them. Uniforms, for example, can be used to transmit a tremendous amount of information about a person.

A soldier will don fatigues, a police officer will wear a specific uniform, and a doctor will wear a white lab coat. At a mere glance, these outfits tell others what that person does for a living. That makes them a powerful form of nonverbal communication.

Nonverbal Communication Examples

Think of all the ways you communicate nonverbally in your own life. You can find examples of nonverbal communication at home, at work, and in other situations.

Nonverbal Communication at Home

Consider all the ways that tone of voice might change the meaning of a sentence when talking with a family member. One example is when you ask your partner how they are doing and they respond with, "I'm fine." How they say these words reveals a tremendous amount about how they are truly feeling.

A bright, happy tone of voice would suggest that they are doing quite well. A cold tone of voice might suggest that they are not fine but don't wish to discuss it. A somber, downcast tone might indicate that they are the opposite of fine but may want to talk about why.

Other examples of nonverbal communication at home include:

• Going to your partner swiftly when they call for you (as opposed to taking your time or not responding at all)
• Greeting your child with a smile when they walk into the room to show that you're happy to see them
• Leaning in when your loved one speaks to show that you are listening and that you are interested in what they're saying
• Shoving your fist into the air when you're upset that something isn't working

Nonverbal Communication in the Workplace

You can also find nonverbal communication in the workplace. Examples of this include:

• Looking co-workers in the eye when speaking with them to be fully engaged in the interaction
• Throwing your hands in the air when you are frustrated with a project
• Using excitement in your voice when leading work meetings to project your passion for a specific topic
• Walking down the hall with your head held high to convey confidence in your abilities

Nonverbal Communication in Other Situations

Here are a few additional examples of nonverbal communication that say a lot without you having to say anything at all:

• Greeting an old friend at a restaurant with a hug, handshake, or fist bump
• Placing your hand on someone's arm when they are talking to you at a party to convey friendliness or concern
• Rolling your eyes at someone who is chatting excessively with a store clerk as a line begins to form
• Scowling at someone who has cut you off in traffic, or "flipping them the bird"

Nonverbal communication serves an important role in conveying meaning. Some benefits it provides include:

• Strengthening relationships : Nonverbal communication fosters closeness and intimacy in interpersonal relationships.
• Substituting for spoken words : Signaling information that a person might not be able to say aloud. This can be helpful in situations where a person might not be heard (such as a noisy workplace) or in therapy situations where a mental health professional can look at nonverbal behaviors to learn more about how a client might be feeling.
• Reinforcing meaning : Matching nonverbal communication to spoken words can help add clarity and reinforce important points.
• Regulating conversation : Nonverbal signals can also help regulate the flow of conversation and indicate both the start and end of a message or topic.

Nonverbal communication is important because it can provide valuable information, reinforce the meaning of spoken words, help convey trust, and add clarity to your message.

How to Improve Your Nonverbal Communication Skills

If you want to develop more confident body language or improve your ability to read other people's nonverbal communication behaviors, these tips can help:

• Pay attention to your own behaviors : Notice the gestures you use when you're happy versus when you're upset. Think about how you change the tone of your voice depending on the emotions you are feeling. Being aware of your own nonverbal communication tendencies is the first step to changing the ones you want to change. It can also give you insight into how you're feeling if you're having trouble putting it into words.
• Become a student of others : It can also be helpful to consider how others around you communicate nonverbally. What do their facial expressions say? What type of gestures do they use? Becoming familiar with their nonverbal communication patterns helps you recognize when they might be feeling a certain way quicker because you're actively watching for these cues. It can also help you recognize nonverbal behaviors you may want to adopt yourself (such as standing tall when talking to others to display self-confidence ).
• Look for incongruent nonverbal cues : Do you say that you're fine, then slam cupboard doors to show that you're upset? This can give those around you mixed messages. Or maybe when someone is speaking with you, they are saying yes while shaking their head no. This is another example of incongruent behavior. Both can be signs of feeling a certain way but not yet being ready to admit or discuss it.
• Think before you act : If your middle finger seems to automatically fly up when a car cuts you off—even if your young child is in the back seat, causing you to regret it as soon as it happens—you can work to stop this reaction. Train yourself to stop and think before you act. This can help you eliminate or replace nonverbal behaviors that you've been wanting to change.
• Ask before you assume : Certain types of nonverbal communication can mean different things in different cultures. They can also vary based on someone's personality . Before assuming that a person's body language or tone means something definitively, ask. "I notice that you won't look me in the eye when we speak. Are you upset with me?" Give them the opportunity to explain how they are feeling so you know for sure.

A Word From Verywell

Nonverbal communication plays an important role in how we convey meaning and information to others, as well as how we interpret the actions of those around us.

The important thing to remember when looking at nonverbal behaviors is to consider the actions in groups. Consider what a person says verbally, combined with their expressions, appearance, and tone of voice and it can tell you a great deal about what that person is really trying to say.

American Psychological Association. Nonverbal communication (NVC) .

Hull R. The art of nonverbal communication in practice . Hear J . 2016;69(5);22-24. doi:10.1097/01.HJ.0000483270.59643.cc

Frith C. Role of facial expressions in social interactions . Philos Trans R Soc B Biol Sci . 2009;364(1535):3453-8. doi:10.1098/rstb.2009.0142

Goldin-Meadow S. How gesture works to change our minds . Trends Neurosci Educ . 2014;3(1):4-6. doi:10.1016/j.tine.2014.01.002

Guyer JJ, Briñol P, Vaughan-Johnston TI, Fabrigar LR, Moreno L, Petty RE. Paralinguistic features communicated through voice can affect appraisals of confidence and evaluative judgments .  J Nonverbal Behav . 2021;45(4):479-504. doi:10.1007/s10919-021-00374-2

Abdulghafor R, Turaev S, Ali MAH. Body language analysis in healthcare: An overview .  Healthcare (Basel) . 2022;10(7):1251. doi:10.3390/healthcare10071251

Mccall C, Singer T. Facing off with unfair others: introducing proxemic imaging as an implicit measure of approach and avoidance during social interaction . PLoS One . 2015;10(2):e0117532. doi:10.1371/journal.pone.0117532

Wiseman R, Watt C, ten Brinke L, Porter S, Couper SL, Rankin C. The eyes don't have it: lie detection and Neuro-Linguistic Programming .  PLoS One . 2012;7(7):e40259. doi:10.1371/journal.pone.0040259

Sekerdej M, Simão C, Waldzus S, Brito R. Keeping in touch with context: Non-verbal behavior as a manifestation of communality and dominance . J Nonverbal Behav . 2018;42(3):311-326. doi:10.1007/s10919-018-0279-2

Bambaeeroo F, Shokrpour N. The impact of the teachers' non-verbal communication on success in teaching .  J Adv Med Educ Prof . 2017;5(2):51-59.

Dilmaghani M. Beauty perks: Physical appearance, earnings, and fringe benefits . Economics & Human Biology . 2020;38:100889. doi:10.1016/j.ehb.2020.100889

Darwin C. The Expression of the Emotions in Man and Animals .

Wood J.  Interpersonal Communication: Everyday Encounters .

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

How to Communicate Non-Verbally During Presentations

February 23, 2023 / Blog

Non-verbal communication is an essential aspect of conveying your message during a presentation. It can amplify your message by helping you connect with your audience, emphasize key points, and maintain the audience’s interest . Therefore, it is vital to develop your non-verbal communication skills to improve your presentation’s impact.

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Let’s talk about the best strategies for effective non-verbal communication during presentations.

Preparing for your presentation

Non-verbal communication is as important as verbal communication during a presentation. Thus, preparing for your presentation allows you to incorporate and optimize both verbal and non-verbal communication.

Here are some tips to help you prepare:

• Practice your body language and facial expressions in front of a mirror. You can also record yourself to review later. Being aware of your body language and facial expressions allows you to identify areas you need to improve.
• Dress appropriately for your audience and the message you want to convey.

Using body language

Body language lets you communicate through physical movements to convey messages and feelings.

However, while it can convey confidence, enthusiasm, and credibility, it can also undermine your message. Unprofessional body language can make you appear uncertain, uninterested, or untrustworthy.

Here are some tips to help you use your body language productively:

• Stand up straight to convey confidence, authority, and enthusiasm.
• Make and maintain eye contact with your audience. Make eye contact with individuals throughout the room, not just one individual or section.
• Use hand gestures to emphasize key points. Use gestures to indicate numbers or draw attention to specific areas of the slide.
• Use posture to convey your level of interest and engagement. Avoid slouching or leaning back, as doing so can make you appear disinterested and unprofessional, and may detract from your presentation.

Using facial expressions

Facial expressions can convey a range of emotions, attitudes, and reactions during a presentation. Using appropriate facial expressions can help your audience understand your message more effectively and engage them on an emotional level.

Here are some tips to use facial expressions effectively:

• Smile to show you’re friendly and approachable. Moreover, smiling can help you appear more confident and relaxed.
• Use a variety of facial expressions to convey different emotions.
• Avoid expressions that display discomfort, nervousness, or other negative emotions.

Effective non-verbal communication is an essential aspect of successful presentations. It can help you convey your message more effectively, connect with your audience, and keep them engaged.

By following the tips and strategies in this post, you can develop non-verbal communication skills to improve your presentation’s impact.

Partnering with SlideGenius can take the pressure off you as you prepare for your presentation. By handling the creation of visually appealing and informative presentation decks, SlideGenius can free up your time and energy to focus on the most important aspects of your presentation: preparing and rehearsing your delivery.

Contact SlideGenius today to schedule a consultation.

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The Significance of Non verbal Communication in Presentation Skills

• Presentation Skills
• May 13, 2024

Have you ever sat through a presentation where the speaker delivered a flawless speech, yet you couldn’t quite connect with their message? It might leave you wondering, “What am I missing?” The answer often lies beyond the spoken word itself.

Studies by Albert Mehrabian, a pioneer in the field of nonverbal communication, suggest that nonverbal communication – covering eye contact, body language, facial expressions, and vocal cues – can account for as much as 90% of the impact we have on an audience.

This statistic highlights a fascinating truth: our words hold less power than we might think.  A presenter with a monotone voice, slumped posture, and averted gaze can deliver the most compelling content, yet fail to truly engage their audience.

Conversely, a speaker who utilises strong nonverbal communication – maintaining eye contact, animated gestures, and an engaging vocal tone – can breathe life into their message, fostering connection and ensuring their ideas resonate with the listener.

In this blog, we will the  significance of non verbal communication in presentation skills. 

We’ll delve into the elements that comprise effective nonverbal delivery, including the crucial nonverbal aspects such as posture and gesture, and how mastering these elements can transform you from a presenter who merely informs to one who truly inspires.

Learning to communicate nonverbally helps keep the audience engaged, making your presentations heard and felt, creating a more memorable and impactful experience.

Types Of Nonverbal Communication in Presentations

By understanding and mastering these nonverbal communication types, presenters can enhance their ability to connect with audiences, convey their message effectively, and leave a lasting impression.

1. Eye Contact

Eye contact is a fundamental element of nonverbal communication that plays a significant role in presentations. It involves establishing a direct connection with the audience through visual contact, conveying confidence, credibility, and engagement. When presenters maintain eye contact, they create a sense of connection and rapport with their audience, fostering attentiveness and receptivity to their message. In contrast, a lack of eye contact can signal disinterest, detachment, or insecurity , undermining the presenter’s authority and diminishing the impact of their presentation.

Effective use of eye contact enhances audience involvement and understanding, as it encourages active listening and interaction . When you establish eye contact with individual audience members, presenters can understand their reactions, tailor their delivery to address concerns or questions, and maintain audience engagement throughout the presentation. Furthermore, eye contact creates a sense of inclusiveness and connection , making audience members feel valued and involved in the presentation.

One technique to improve eye contact during presentations is the Triangle Technique . This technique involves dividing the audience into three sections and rotating your gaze evenly, ensuring everyone feels included and engaged. Begin by making eye contact with an audience member in the first section, then gradually shift your gaze to someone in the second section, and finally to the third section, forming a triangle pattern. Repeat this process throughout the presentation, alternating your focus among different audience members to create a sense of connection and involvement for everyone present. 

The Triangle Technique helps presenters maintain consistent eye contact with the audience, fostering engagement and rapport while ensuring no one feels left out or overlooked. It considers the situational factor of audience layout, optimising visual engagement for effective communication.

2. Body Language

Body language is a powerful component of nonverbal communication that involves posture, gestures, and movement , conveying messages and emotions to the audience during presentations. A presenter’s body language can significantly impact how they are perceived and the effectiveness of their message delivery. Open body language, characterised by open, confident postures and purposeful gestures, enhances the presenter’s credibility, authority, and connection with the audience.

Good posture is essential for projecting confidence and professionalism during presentations. Standing tall with shoulders back and maintaining an upright position communicates assurance and command, capturing the audience’s attention and respect. Conversely, slouching or hunching can signal insecurity or disinterest, detracting from the presenter’s credibility and message impact.

Gestures are another important aspect of body language that can enhance audience engagement and message clarity. Purposeful gestures, such as hand movements to emphasise key points or illustrate concepts, add dynamism and visual interest to the presentation, helping to reinforce verbal messages and maintain audience interest. However, excessive pacing or fidgeting can be distracting and detract from the impact of the presenter’s message.

Movement around the stage can also enhance the presenter’s connection with the audience and keep them engaged. Strategic movement, such as walking purposefully to different areas of the stage or using hand gestures to guide the audience’s attention, can help maintain audience focus and reinforce key messages . However, excessive pacing or fidgeting can be distracting and detract from the presenter’s message impact.

One technique to improve body language during presentations is the Power Pose . Before presenting, adopt a power pose, such as standing tall with feet shoulder-width apart and hands on hips, for a few minutes to boost confidence and project a commanding presence. The Power Pose helps presenters feel confident and authoritative, allowing them to convey assurance and professionalism through their body language.

Presenters can enhance their credibility, engagement, and impact during presentations by mastering body language techniques such as good posture, purposeful gestures, and strategic movement. Additionally, keeping the body relaxed and mindful of unconscious language signals can improve how emotions are communicated and perceived, making every gesture a powerful tool for reinforcing the spoken word.

3. Facial Expressions

Facial expressions are a key component of nonverbal communication that can profoundly influence audience perception and engagement during presentations. Our facial expressions convey a wide range of emotions, from enthusiasm and sincerity to boredom or discomfort, and play a crucial role in connecting with the audience on an emotional level .

Maintaining genuine and expressive facial expressions is essential for effective communication of emotions and connecting with the audience. A warm smile can create a welcoming atmosphere, while nods of agreement or raised eyebrows can convey understanding and engagement . Conversely, frowns, grimaces, or blank expressions can send mixed signals, signalling disinterest, confusion, or discomfort, detracting from the presenter’s credibility and message clarity.

Effective use of facial expressions can enhance audience engagement and comprehension , as it adds depth and authenticity to the presenter’s message. Expressive facial expressions help convey passion, conviction, and sincerity , making the presentation more compelling and memorable for the audience. By aligning facial expressions with the content and tone of the presentation, presenters can effectively convey their message and build trust with their audience on a deeper level.

One technique to improve facial expressions during presentations is Emotional Anchoring . Before presenting, visualise positive emotions or experiences that evoke genuine facial expressions, such as excitement, enthusiasm, or empathy. By anchoring these emotions in your mind, you can naturally express them through your facial expressions during the presentation, enhancing authenticity and connection with the audience.

Emotional Anchoring helps presenters convey sincerity and engagement through their facial expressions, fostering audience connection and receptivity. By mastering facial expression techniques and incorporating them into presentations, presenters can enhance their ability to engage, persuade, and inspire their audience.

This process, when performed for just a few seconds before speaking, can significantly impact the conveyance of emotion and the overall effectiveness of the delivery.

4. Hand Gestures

Hand gestures are a dynamic component of nonverbal communication that can enrich presentations by adding emphasis, clarity, and engagement. Gestures are natural extensions of speech and can help reinforce verbal messages, clarify concepts, and maintain audience interest throughout the presentation.

Purposeful gestures can effectively emphasise key points and concepts, making them more memorable and impactful for the audience. For example, using hand gestures to illustrate the size or shape of an object can help clarify complex ideas and enhance audience comprehension. Additionally, gestures can convey enthusiasm, energy, and passion , making the presentation more engaging and compelling for the audience.

However, it’s essential to use gestures thoughtfully and appropriately to avoid distracting or confusing the audience. Excessive or erratic gestures can detract from the presenter’s message and hinder audience comprehension. Instead, gestures should be natural, deliberate, and in sync with the content and tone of the presentation.

One technique to improve hand gestures during presentations is Gesture Rehearsal . Before presenting, practise your presentation with deliberate hand gestures that complement your verbal message. Visualise specific gestures for key points or concepts and rehearse them until they feel natural and integrated into your presentation delivery.

Gesture Rehearsal helps presenters refine their gestural repertoire and ensure that their gestures enhance rather than detract from their message. By incorporating purposeful and well-coordinated hand gestures into presentations, presenters can enhance audience engagement, comprehension, and retention , making their presentations more impactful and memorable.

5. Proxemics

Proxemics refers to the use of physical space to convey messages and establish relationships between the presenter and the audience during presentations. It encompasses factors such as distance, orientation, and territoriality , all of which can influence audience perception, engagement, and comfort levels. This dimension of nonverbal communication includes understanding how physical contact and space affect interactions.

The appropriate use of proxemics can enhance audience understanding, receptivity, and rapport with the presenter. For example, maintaining an optimal distance from the audience allows for interaction without invading personal space or causing discomfort. Additionally, orienting oneself towards the audience conveys openness, attentiveness, and inclusiveness, fostering a sense of connection and engagement.

Strategic positioning and movement around the stage can also influence audience attention and focus during presentations. For instance, moving closer to the audience during important points can create a sense of intimacy and emphasis , while stepping back can signal a transition or change in topic. By using space effectively, presenters can guide audience attention, reinforce key aspects, and maintain audience engagement throughout the presentation.

One technique to improve proxemics during presentations is Audience Analysis . Before presenting, assess the cultural, social, and environmental factors that may influence audience preferences for physical proximity and personal space. Adapt your proxemic behaviour accordingly, respecting the audience’s comfort zones and adjusting your positioning and movement to enhance audience engagement and understanding.

Audience Analysis helps presenters create a comfortable and inclusive presentation environment, fostering audience receptivity and connection. By mastering proxemics and using space effectively, presenters can enhance audience engagement, comprehension, and rapport, making their presentations more impactful and memorable. This careful consideration also helps avoid misunderstanding when speaking to diverse groups.

Significance Of Non verbal Communication In Presentation Skills

While a well-crafted speech forms the backbone of a presentation, its success hinges on more than just the content itself.

Consider this: even the most meticulously written message can fall flat if not delivered effectively. This is where nonverbal communication steps in, playing a far more crucial role than most realise.

By recognizing how nonverbal cue and situational factors influence audience perception, presenters can tailor their delivery to enhance engagement and ensure their presentations share maximum impact.

Here’s why nonverbal communication carries more weight than words in presentations:

Actions Speak Louder Than Words

Our words can be carefully chosen and controlled, but nonverbal cues often provide a more honest window into our true feelings and intentions. A forced smile or nervous fidgeting can contradict the most eloquently spoken words, leaving the audience questioning the speaker’s sincerity. Nonverbal communication acts as an authenticity check, ensuring your message aligns with your body language and vocal delivery.

Builds Bridges And Creates Connection

Presentations are not simply about conveying information; they’re about fostering engagement and connection with the audience. A speaker who maintains eye contact, uses open and inviting body language, and projects enthusiasm through their voice creates a more receptive and trusting environment. This paves the way for a more impactful delivery, where the audience feels connected to the speaker and the message itself.

Enhances Clarity And Comprehension

Nonverbal communication cues can be powerful visual aids, reinforcing the spoken word and aiding comprehension. A presenter who uses purposeful gestures to illustrate their points or varies their vocal inflection for emphasis can make complex information easier for the audience to digest. This ensures the message resonates not just on an intellectual level but also on an emotional one.

Additionally, understanding this aspect of nonverbal communication can help presenters avoid misunderstandings and ensure their message is received as intended.

Establishes Authority And Confidence

Confident body language, like standing tall with your shoulders back and making eye contact, shows the audience that you’re sure of yourself. When a presenter looks confident, it makes people trust them more and believe in what they’re saying. It’s like when you see someone who looks sure of themselves, you’re more likely to listen to them and take them seriously. So, when you’re giving a presentation, it’s important to stand up straight and look people in the eye to show them that you know what you’re talking about.

Creates Memorable Impressions

How you act and move during a presentation sticks in people’s minds. If you’re lively and use your hands and face to express yourself, people are more likely to remember you and what you said. This makes your message stay with them even after the presentation is over. Think about it like this: when someone tells a story with lots of energy and excitement, it’s more fun to listen to and you remember it better. That’s the same idea with presentations – the more engaging and expressive you are, the more people will remember what you said.

Adapts To Cultural Differences

Even though nonverbal communication is understood by everyone, it can mean different things in different cultures. Presenters who pay attention to these differences can change how they present to fit different audiences. This makes sure that everyone in the audience can understand and relate to what’s being said. For example, in some cultures, making direct eye contact is seen as a sign of respect, while in others, it might be considered rude. By being aware of these cultural differences, presenters can make sure they’re communicating effectively with everyone in the audience.

Mastering nonverbal communication is essential for effective presentation skills. While the content of a speech is important, how it’s delivered can significantly impact audience engagement and understanding. Nonverbal cues such as eye contact, body language, facial expressions, and tone of voice play a vital role in conveying sincerity, building rapport, and enhancing message clarity.

By understanding the significance of non verbal communication in presentation skills   and leveraging these elements, presenters can create a more compelling and memorable presentation experience for their audience. 

Rishabh Bhandari

Rishabh Bhandari is the Content Strategist at Kapable. Rishabh likes to transform complex ideas into captivating narratives relatable to the target audience. He loves telling stories through his content. He believes that stories have the power to shift mindsets and move mountains. He has 3 years of experience in educational blog writing and copywriting.

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Communication non verbale : définition, caractéristiques et exemples

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Qu'est-ce que la communication non verbale ?

C'est une manière de communiquer avec autrui autrement que par l'expression des mots. La communication non verbale désigne ainsi l'ensemble du langage corporel. Il peut s'agir de la gestuelle, des expressions du corps ou du visage ou encore des manifestations physiologiques. Elle peut être consciente ou inconsciente en étant le reflet d'une émotion face à une situation précise.

Quel est le rôle de la communication non verbale ?

La communication non verbale est utile pour comprendre le message de l'interlocuteur dans sa globalité. Elle peut appuyer ou altérer le message verbal, mais également transmettre une information émotionnelle sur la personne qui communique. Ce langage corporel influence la relation entre les individus en la précisant et en la renforçant. Il permet d'identifier les réactions de son interlocuteur, de commencer et de terminer une conversation.

Les fonctions de la communication non verbale sont informatives, voire parfois quasi-linguistiques il s'agit d'un rôle d'étayage. En effet, les gestes sont souvent l'équivalent de mots qui ne sont pas prononcés, mais que l'interlocuteur perçoit dans l'attitude de l'autre. Il existe deux types de linguistique non verbale : les gestes naturels et les langages construits, comme la langue des signes.

La communication non verbale joue donc différents rôles. Elle peut venir étayer le message par la répétition ou l'accentuation des mots prononcés. De plus, les gestes peuvent compléter la communication verbale en fournissant une information supplémentaire. Le rôle du non verbal peut également être de substitution, voire de contradiction. Il vient, alors, apporter une information sans communication verbale ou contredire celle-ci.

Les éléments-clés de la communication non verbale

• L'apparence physique.
• Les gestes et l'attitude.
• Les expressions physiologiques.
• L'espace et la distance.

Observer le langage non verbal d'un locuteur permet de mettre en lumière des traits comportementaux de ce dernier, qui ne sont pas exprimés par les mots. C'est un atout favorable pour cerner la personnalité des individus. La communication non verbale favorise donc une meilleure compréhension de l'autre. Mais également, elle permet de convaincre de manière aisée un public en adoptant une gestuelle, une posture ou des expressions physiques adéquates.

L'apparence physique

L'apparence physique est l'un des premiers éléments visibles d'une personne. C'est suite à cette apparence que se dégage une première impression sur la personnalité de l'individu.

Elle englobe aussi bien les vêtements, les accessoires, le maquillage, la coiffure. Les couleurs choisies sont aussi un indicateur important dans la communication non verbale. Elles dévoilent les sentiments et sont le reflet de l'humeur.

L'allure générale d'un individu véhicule trois sortes d'images : celle projetée, celle souhaitée et celle perçue. Il est donc essentiel de porter attention au choix vestimentaire pour véhiculer une bonne image. Par exemple, une apparence négligée peut porter préjudice lors d'un entretien contrairement à une allure plus soignée.

L'apparence physique reflète l'identité de chaque individu et renforce également le sentiment d'appartenance. Elle est particulièrement importante pour donner bonne impression.

Par exemple, si vous êtes à votre aise dans votre tenue vous serez plus confiant et vous inspirerez la confiance. Attention tout de même à rester dans les limites des codes liés aux circonstances et aux destinataires de votre communication non verbale. Il est d'ailleurs possible de jouer sur l'effet miroir qui induit immédiatement une impression positive. Pour ce faire, il suffit d'adopter les codes vestimentaires de vos interlocuteurs ou ceux reflétant les valeurs de l'entreprise dans laquelle vous vous rendez. De même, pour avoir l'air sympathique, il faut généralement éviter les tenues sombres.

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La voix est un élément-clé dans la communication non verbale. C'est le vecteur de la communication verbale et donc des mots, mais également un miroir des émotions.

Au simple son de la voix, il est possible de déterminer si un individu est enjoué, stressé, nerveux ou même sourit.

Cela se caractérise notamment par l'intonation de la voix, qui donne vie et sens aux mots. Il est important d'adapter son ton en fonction de l'audience et du message à faire passer. C'est l'intonation qui permet de capter et de retenir l'attention du public.

Par ailleurs, la vitesse employée est également un bon indicateur, tout comme le volume sonore. Par exemple, parler de manière rapide ou saccadée est signe de nervosité ou de doute. À l'inverse, un discours posé reflète une certaine confiance en soi et une maîtrise du sujet. Le volume, quant à lui, est à moduler selon l'auditoire. Il ne sera pas le même si le locuteur s'adresse à une personne de son cercle proche ou à une salle remplie d'auditeurs.

D'autre part, chaque individu possède un timbre de voix particulier, fluctuant d'aigu à grave.

Le ton employé lors d'une conversation va tout d'abord définir la relation que l'interlocuteur souhaite établir. Lorsqu'il est froid et coupant, il induit de la distance. Au contraire, un ton chaleureux génère le rapprochement des individus. La respiration, le volume et l'articulation de la personne qui parle indiquent également son état émotionnel. Respirer profondément et de façon constante sont la marque de l'énergie et du dynamisme. Un volume plutôt bas donne à montrer une certaine hésitation ou de l'inexpérience. Une articulation très marquée révèle au contraire une tension.

Les gestes et l'attitude

La gestuelle et la posture incarnent des messages inconscients sur la personnalité et l'identité d'un individu.

La posture qu'adopte un individu envoie des signaux à son interlocuteur. Incliner la tête, croiser les jambes ou les mains, avoir le haut du corps droit sont autant de messages reflétant les intentions intérieures.

Par exemple, les bras croisés font référence à une attitude fermée. À contrario, un dos bien droit et des mains contrôlées sont le reflet d'une confiance en soi.

De plus, la gestuelle traduit des informations sur l'état émotionnel dans lequel se trouve un individu. Par exemple, le simple fait de se frotter le nez ou de se passer la main dans les cheveux peut être le signe d'une anxiété ou d'un mensonge. Alors qu'adopter des mouvements plutôt lents et maîtrisés marque une certaine aise.

Un geste le plus souvent décrypté est la poignée de main. Serrer la main de façon appuyée et musclée indique une dominance et une supériorité. Alors qu'une poignée de main plutôt molle est le signe d'un manque d'énergie, de détermination et de confiance en soi.

Les premiers gestes réalisés, lors d'une conversation, peuvent orienter tout un dialogue. La poignée de main doit par exemple être ferme pour induire la confiance en soi et le sourire doit être franc, chaleureux pour indiquer l'honnêteté. Une tête fréquemment baissée, une posture rigide et des mains croisées indiquent que la personne est sur la défensive. Alors qu'une posture droite et une tête haute avec les mains croisées dans le dos montrent que la personne à une bonne confiance en elle. L'agressif, quant à lui, aura le sourcil plissé, les mains sur les hanches, voire l'index accusateur.

En communication non verbale, le regard permet de transmettre de nombreuses informations. Il peut être fixe, fuyant, distrait, tourné vers le haut ou le bas, rieur, sombre. Selon l'état émotionnel, les yeux contribuent à appuyer les messages oraux. C'est pourquoi le regard est caractérisé comme étant le miroir de l'âme.

Un simple contact visuel exprime parfois beaucoup plus qu'un échange oral. Il joue un rôle dans les relations : un regard trop appuyé peut mettre l'autre dans une situation de malaise ou à l'inverse, regarder de manière bienveillante participe à introduire une relation de confiance.

Un regard fuyant donne à montrer une attitude sur le mode défensif. Le regard curieux et observateur inspire plutôt la confiance. Les yeux fixes et dans le vague donnent une impression à celui qui mène la conversation de ne pas pouvoir capter l'attention de son interlocuteur qui sera considéré comme indifférent, voire ennuyé. Le séducteur a les yeux souriants et l'agressif soutient le regard de son interlocuteur de façon très appuyée.

Les expressions physiologiques

La communication non verbale s'appuie aussi sur les expressions faciales et les mimiques. Comme faire la moue, un sourire de coin, un sourcil qui se relève, un front plissé.

Elles peuvent être volontaires, mais sont souvent inconscientes. Ces expressions de visage sont des réactions d'émotions face à des situations.

Elles peuvent soit renforcer le message oral ou complètement le modifier.

Les expressions du visage révèlent les émotions ressenties par les interlocuteurs. Elles peuvent exprimer la colère avec une mâchoire et des sourcils resserrés. La tristesse peut se voir à travers l'abaissement de tous les traits et la surprise avec une bouche ouverte et des yeux écarquillés. Le sourire en dit, également, long sur les protagonistes et leur relation. Il est, généralement, l'expression du plaisir, de l'acquiescement ou du divertissement, mais il peut aussi indiquer des émotions négatives lorsqu'il est à l'envers ou pincé. Il peut refléter l'embarras lorsqu'il est lié à un regard bas ou une tête baissée. Il exprime l'intérêt lorsque les lèvres sont fixes et les sourcils relevés. Il peut, également, indiquer la relation orientée vers la séduction quand il est faussement timide, lié à une tête de côté et à un regard en coin.

L'espace et la distance

La manière dont l'espace est occupé détermine l'aisance d'une personne. Par exemple, un individu très à l'aise aura tendance à monopoliser l'espace qui l'entoure, réduire la distance entre ses interlocuteurs. À l'inverse, une personne plutôt réservée restera plus à l'écart et introduira une certaine distance lors de ses échanges sociaux.

Il existe quatre zones de distances, qui peuvent varier d'un individu à l'autre selon la culture ou encore les habitudes.

Il y a la distance intime (de 15 cm à 45 cm) qui est caractérisée par une zone très proche entre deux individus. C'est notamment le cas entre deux membres de famille. Hors de cette zone, il est impossible d'entendre la conversation des deux individus. C'est aussi la distance pour les messages secrets.

La distance personnelle (de 45 cm à 1,20 m), est réservée au cercle amical. C'est la zone de dialogue de confidence, entre deux amis, par exemple.

La distance sociale (entre 1,20 m et 3,60 m) représente la zone d'interaction entre deux individus qui se connaissent, mais ne sont pas proches. C'est le cas par exemple, avec des collègues de travail ou de simples connaissances.

Et enfin, la distance publique où il n'existe aucun contact physique direct. C'est la zone existante entre un orateur et son public.

Ces différentes sphères induisent des modes de relation et de communication différentes. La distance peut être différente selon la situation, même si les interlocuteurs sont identiques. Les interlocuteurs seront plus proches dans les moments conviviaux et plus éloignés au bureau ou lors d'un rendez-vous professionnel. De même, lors d'une conférence, passer de la sphère publique à la sphère personnelle générera une certaine pression qui pourra, par exemple, faire cesser les bavardages. Un dirigeant pourra décider de faire une réunion dans une salle plus petite pour que la proximité soit plus forte entre les collaborateurs, induisant ainsi une plus grande implication de leur part. Un positionnement dans une sphère spécifique communique quelque chose de nos intentions, et le changement de distance traduit un changement dans les intentions de l'interlocuteur. Il aura, par exemple, tendance à s'éloigner s'il est mal à l'aise ou à se rapprocher s'il éprouve de l'intérêt.

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• Non Verbal Communication and Presentation Skills
• Presentation Courses

Presentation skills, conversation skills and writing skills are the three keys to effective communication. In this post, I'd like to focus on some tips for using non verbal communication to improve your presentation skills.

Eye contact helps indicates your interest in the people in the audience. It increases your credibility. When you make eye contact with people in the audience, you increase your chances of getting your message across. Eye contact helps you establish a connection with the audience. When you make eye contact with people as you are speaking, you build one to one bonds with them.

Smiles are powerful - I always try to keep a smile on my face when I am speaking. Smiling makes a speaker more warm, likable and friendly. When you smile, people see you as happy -- and this makes them more receptive to you. People react positively to smiles. When you smile, the audience smiles. And a smiling audience is a receptive audience. Smiling will help you get your points across and accepted.

Gestures are another important form of non verbal communication. But you have to be careful with gestures. I practice my talks in front of a mirror. As I'm speaking, I watch my natural gestures. Then I enhance them. Usually, I amplify my gestures, because big rooms demand big gestures. However, sometimes, I tone them down -- depending on the audience. Regardless, I focus on making my gestures natural and reflective of what I'm saying. I try to avoid choppy, sudden gestures when I'm speaking. Instead, I focus on making my gestures fluid.

Posture and body orientation - I always stand up straight and look directly at the audience. Standing straight and looking directly at the audience indicates confidence. I use posture to make points though. If I am speaking about confidence and want to give an example of an unconfident person, I slump my shoulders and look at the floor. Spend most of your time oriented toward the audience. If you're using slides, speak to the audience, not the slide. It's OK to look at a slide -- especially if you want to draw the audience's attention to it, but always turn back to the audience after a few seconds.

Proximity - Unlike many speakers, I like to get away from the platform and walk the room. This means that I get up close and personal with people in the audience. I have a wireless device to advance slides, so I am not tied to my computer. I find that audiences like it. As I walk the room, people feel that I'm more a part of them, having a conversation with them, rather than talking at them. This doesn't work with very large audiences -- which I define as over 100 people. However, even if you are speaking to a large audience and need to remain on the platform, I suggest using a wireless device to advance your slides. You won't be tied to your computer, and you'll appear more natural.

Your voice - Be animated -- avoid speaking in a monotone. Show excitement for your material with your voice. I always practice my talks out loud -- that way I hear my voice and the words I am using. This helps me modify my delivery in ways that will improve my impact with my audience.

If you use these non verbal communication ideas you'll become someone whose presentations carry an impact -- and you'll be on your way to career and life success.

Bud Bilanich, The Common Sense Guy, can help you create the successful life and career you want and deserve.

Go to [http://www.CareerSuccessDVD.com] to get a free copy of his 90 minute Career Success 90 DVD.

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Non Verbal Communication in Presentations

Today is Thursday, so this post is on communication skills.

Presentation skills, conversation skills and writing skills are the three keys to effective communication.  In this post, I’d like to focus on some tips for using non verbal communication to improve your presentation skills.

Eye contact helps indicates your interest in the people in the audience.  It increases your credibility.  When you make eye contact with people in the audience, you increase your chances of getting your message across.  Eye contact helps you establish a connection with the audience.  When you make eye contact with people as you are speaking, you build one to one bonds with them.

Smiles are powerful .  I always try to keep a smile on my face when I am speaking.  Smiling makes a speaker more warm, likable and friendly.  When you smile, people see you as happy – and this makes them more receptive to you.  People react positively to smiles.  When you smile, the audience smiles.  And a smiling audience is a receptive audience.  Smiling will help you get your points across and accepted.

Gestures are another important form of non verbal communication.  But you have to be careful with gestures.  I practice my talks in front of a mirror.  As I’m speaking, I watch my natural gestures.  Then I enhance them.  Usually, I amplify my gestures, because big rooms demand big gestures.  However, sometimes, I tone them down – depending on the audience.  Regardless, I focus on making my gestures natural and reflective of what I’m saying.  I try to avoid choppy, sudden gestures when I’m speaking.  Instead, I focus on making my gestures fluid.

Posture and body orientation : I always stand up straight and look directly at the audience.  Standing straight and looking directly at the audience indicates confidence.  I use posture to make points though.  If I am speaking about confidence, and want to give an example of an unconfident person, I slump my shoulders and look at the floor.   Spend most of your time oriented toward the audience.  If you’re using slides, speak to the audience, not the slide.  It’s OK to look at a slide – especially if you want to draw the audience’s attention to it, but always turn back to the audience after a few seconds.

Proximity : Unlike many speakers, I like to get away from the platform and walk the room.  This means that I get up close and personal with people in the audience.  I have a wireless device to advance slides, so I am not tied to my computer.  I find that audiences like it.  As I walk the room, people feel that I’m more a part of them, having a conversation with them, rather than talking at them.  This doesn’t work with very large audiences – which I define as over 100 people.  However, even if you are speaking to a large audience and need to remain on the platform, I suggest using a wireless device to advance your slides.  You won’t be tied to your computer, and you’ll appear more natural.

Your voice : Be animated – avoid speaking in a monotone.  Show excitement for your material with your voice.   I always practice my talks out loud – that way I hear my voice and the words I am using.  This helps me modify my delivery in ways that will improve my impact with my audience.

If you use these non verbal communication ideas you’ll become someone whose presentations carry an impact – and you’ll be on your way to career and life success.

That’s it for today.  Thanks for reading.  Log on to my website www.BudBilanich.com to subscribe to my monthly ezine and for more common sense.  Check out my other blog: www.CommonSenseGuy.com for common sense advice on leading people and running a small business.

I’ll see you around the web, and at Alex’s Lemonade Stand.

PS: Speaking of Alex’s Lemonade Stand – my fundraising page is still open.  Please go to www.FirstGiving.com/TheCommonSenseGuy to read Alex’s inspiring story and to donate if you can.

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NON-VERBAL COMMUNICATION

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Presentation on theme: "NON-VERBAL COMMUNICATION"— Presentation transcript:

Reaching for Excellence, Trina Pulliam and Judy Garmaise

Nonverbal Communication

Nonverbal Components of Delivery

Nonverbal Communication and Teamwork

Nonverbal Communication Actions, as opposed to words, that send messages Body language, behavior Some messages are subtle, such as posture Can be so strong.

Delivering Your Speech. Why Is Delivery Important? Delivery: The way you communicate messages orally and visually through your use of voice, face, and.

Chapter Eleven Delivering the Speech. Chapter Eleven Table of Contents zQualities of Effective Delivery zThe Functions of Nonverbal Communication in Delivery.

Nonverbal Communication Chapter 5 Person to Person Chapter 5 Person to Person.

Nonverbal Communication. A. General Information 1.Definition – All the behaviors and elements of people, other than words, that convey meaning 2. At least.

1 Copyright © 2011, 2007, 2003, 1999 by Saunders, an imprint of Elsevier Inc. All rights reserved. Interpersonal Skills, Human Behavior & Non-Verbal Communication.

OUR COMMUNICATION : -Words -How we say these words (our tone, pitch, volume, etc.) -Non-verbal communication.

NONVERBAL COMMUNICATION

Non-Verbal Communication

Non-Verbal Communication and Body language

Understanding Non- Verbal Communication MRS. DOBBINS.

Body Language. In 1971, US Educational Psychologist Albert Mehrabian published his famous 7%-38%-55% Rule on non- verbal communication. He found that.

The various types of nonverbal communication are basically forms of communication without words. You might be led into thinking that this form is rather.

Body Language and Facial Expression

TYPES OF COMMUNICATION

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"Eye" understand: The power of non-verbal communication

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Presentation is Important: Non-Verbal Communication

In one of his best-known standup routines, British actor and comedian Eddie Izzard illustrates the importance of non-verbal communication with commentary about John F. Kennedy’s 1962 speech in Berlin, in which Kennedy famously declared “ Ich bin ein Berliner .” Izzard’s punchline says Kennedy’s appearance and tone were so charismatic the crowd didn’t care that Kennedy’s words translate to “I am a donut.”

While Izzard’s punchline isn’t strictly accurate , it is accurate to say a high percentage— possibly more than 90% —of human communication lies in body language, tone, and other unspoken cues. As more of our work communications go electronic , it’s helpful to take a moment to consider how we’re coming across in face-to-face moments.

The Balancing Act

The fundamentals of good non-verbal presentation are well-known: make eye contact and smile. Even more essential than these basics is self-awareness. Eye contact establishes trust and interest, but too much  can come across as aggressive. Smiling follows similar rules. A genuine smile conveys positivity and approachability, but too much smiling can appear insincere at best and creepy at worst.

Awareness of your audience or conversational partners and their responses, along with awareness of your own behaviors, will allow you to moderate these and other non-verbal communication cues for maximum effect. While smiling and eye contact are essential to good communication in Western culture, it is worth noting some other cultures regard these gestures as disrespectful, no matter how they’re moderated.

Body Language

Another basic of effective non-verbal communication is good posture. Like much of the common advice about non-verbal communication, posture is subject to self-awareness and moderation. Obviously slouching is out, as it conveys disinterest or insecurity. At the same time, too-rigid posture can seem threatening.

Your whole body should convey interest in the people you’re speaking with. In a one-on-one or small group situation, pay attention to your feet. If your torso is facing your audience but your feet are pointing elsewhere, they will pick up on it. If only subconsciously, they will know you’re not fully attentive to what you’re saying to them or what they’re saying to you, which will make a subtly negative impression.

Personal space norms, like eye contact and expressions, can vary widely based on cultural background as well an individual preference, which makes space a tricky issue. Too much distance between yourself and your audience can indicate disinterest, but too much can create extreme discomfort. A good guideline is to give your audience about four feet of space  and let them take the lead from there—within the bounds of what makes you comfortable as well.

Hand gestures also convey enthusiasm while adding interest to a conversation or presentation. Varied gestures appear more natural (and genuine) than a practiced set of mannerisms, and sufficiently detailed and specific gestures can even underline the meaning of what you’re saying. Subtle mirroring  of your listeners’ gestures may also contribute to a subconscious bond between you. Again, moderation is key. Too many gestures may be off-putting, though, so awareness of the magnitude of your hand movements and your listeners’ responses will optimize the gestures’ effects.

Delivery lies in the gray area between the verbal and the non-verbal parts of communication, because it’s not about the content of what you say but how you say it. Tone is a crucial part of delivery, and you want to be sure your tone matches the content of what you’re saying. If you’re a typically loud speaker, you can soften your voice to emphasize important information, or go louder for emphasis if you’re typically a softer speaker.

Speed of delivery also makes a difference for understanding. Optimal human processing for spoken language is about 170-190 words per minute . Any more than that and the listener is overwhelmed, less and the listener zones out. We tend to speak more rapidly when we’re enthused, so it’s important to slow down. As always, monitor your speech and your listener or listeners to make sure they’re with you.

• Preferences

La communication non verbale - PowerPoint PPT Presentation

La communication non verbale

La communication non verbale nous ne pouvons pas ne pas communiquer -paul watzlawick la t te de l emploi quelques fonctions (samovar, porter & stefani ... – powerpoint ppt presentation.

•  Nous ne pouvons pas ne pas communiquer 
• -Paul Watzlawick
• - Ex. direction
• - Ex. Je suis désolée main sur lépaule
• - Ex. Saluer de la main
• Réguler, contrôler
• - Ex. Acquiescer de la tête
• Ex. Je suis content de te voir (en fuyant le regard)
• Quest-ce que je communique ?
• Bruchon-Schweitzer et Maisonneuve (1981)
• Les enquêteurs élégants vs tenue banale ou négligée
• Visage traits de personnalité ?
• Descamps (1986)
• Visages ovales calmes, douces
• Visages ronds maternelles, ouvertes, gaies, tolérantes
• Têtes carrées autoritaires, volontaires
• Têtes rectangulaires énergiques, exigeantes
• Petites dynamique, extravertie /complexée/ agressives
• Grandes Dominatrices Chirurgien, Avocat
• Les émoticônes
• La ponctuation exagérée
• Les onomatopées
• Taille de la police
• Étirement de syllabes
• Sourire, rire ? -) -D
• Mécontentement ? -( (
• Confusion -S
• Sourire . - .
• Pleurer, triste ?? ?.? ( ?? )
• Étirement Bonjour Je mennuie Beaucoup
• Ricaner ???? (kkkkk)
• Être fâché, regretter (gt_lt)
• Être fatigué, ennuyé ?? (??)
• Lévis-Leboyer (1990)
• Étude sur les techniques de recrutement
• Plus le niveau du candidat est élevé, plus le maintien du contact oculaire est attendu
• La quantité de contacts oculaires varie
• Être fixé dérangeant ( ex.feu rouge, pass. piétons)
• Sociétés occidentales
• - On sattend à être regardé dans les yeux
• - Fixer pendant un silence malaise
• - Contact oculaire direct irrespectueux, impoli
• Cultures arabes
• -Regard direct prolongé Montre lintérêt, signe de confiance
• Une recherche sur la communication entre Africains Américains et Américains
• Sommes-nous conscients de nos gestes?
• Changements de posture, mouvements manuels difficile de sen rappeler
• Les enfants aveugles font autant de gestes et sexpriment aussi avec leurs mains (Barrier,1996)
•  Contrôle  des gestes attitude apprise
• Le récepteur porte plus attention aux gestes structurés et filtre les gestes aléatoires sélection perceptive
• Préférence pour les expressions faciales traduisant une émotion
• McNeill (2000), psycholinguiste les gestes facilitent le rappel de limagerie lexicale
• McNeill (2000) Le geste manifeste les images préverbales . Apparaît quelques millisecondes avant le mot.
• Viens ! Corée / Birmanie / Philippines
• Non Grèce / Corée (refuser)
• Pointer Japon, Allemagne
• Imiter un singe Corée

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La communication non verbale (2)

ce document est utile pour ceux qui veulent améliorer leur communication non verbale

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In many past and present preliterate societies rock art has been used as a means of communications to convey ideas, believes, ancestral knowledge, traditions, identities, rules, stories, social behaviour or laws. Through an ethno-archaeological perspective based on Arnhem Land rock art, we explore the different functions of the art, how cultural information is embedded in the imagery and more importantly, to what extent the information can be decoded by an uninitiated or an outsider to the culture producing the art. The results of this research provide insight into the complexities of analysing and interpreting this form of non-verbal communication including the extent to which archaeologists can decode cultural information hidden in past forms of art.

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COMMUNICATION VERBALE & NON VERBALE

Hellolaformatrice

Created on October 1, 2022

More creations to inspire you

Cirque du soleil.

Presentation

LAYOUT ORGANIZATION

Talk about dys teacher-teacher, product management in movies & tv shows, essential oils presentation, vegetarianism, eidiko jewelry.

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VERBALE & NON VERBALE

COMMUNICATION

LES EMOTIONS

LE NON VERBAL

LES MOTS DANS LA RELATION

LE CADRE DE REFERENCE

MES3VALEURS

Jeux de la polysémie des mots

valeurs sociales

valeurs familiale

valeurs personnelles

Les valeurs sont propres à notre identité , elles sont le fondement de nos attentes, nos règles personnelles, familiale et sociale. Dans la communication, elles agissent comme un filtre, elles influencent notre façon de penser et de se comporter.

Les valeurs

Nous sommes tous différents et nous voyons le monde avec notre point de vue

La perception

Dessinez moi le schema de la communication

LE SCHEMA DE LA COMMUNICATION

Le recrutement

L'anniversaire

La communication est elle de qualité chez ces personnes?

Que retenez vous du cadre de référence?

En quoi nos paroles peuvent impacter la relation à l'autre?

MISE EN SITUATION

Ecouter vs Entendre

Questionner.

L'écoute active

Adopter un langage positif

Adapter son langage à l'interlocuteur

La question alternative

La question ouverte

La question fermée

J.C Martin - 1999

Les questions dans une interview

La question "est-ce que"

La question au bénéfice d'une certaine rhétorique

La question précisant un mot

La question relais

La question « pourquoi »

La question socialisante

Guy Barrier - 2019

Les questions

La réitération ou reflet simpleLe soutient empathique

Reformulation de sentimentReformulation de synthése

Reformulation.

Acte de langage réactif qui atteste l’écoute et la disponibilité, et qui favorise un climat d’empathie

Carl Rogers

Les différents types d'intervention

RETOUR SUR LAMISE EN SITUATION

Mesure de l’habileté en communication personnelle

Mesure de l’habileté en communication interpersonnelle

Vous devez fournir deux réponses une pour les relations professionelles et une pour les relations personnelles

0- Presque jamais1 - Parfois2 - Souvent3 - Très souvent

Repondez aux affirmations en indiquant le chiffre correspondant

a. J'écoute plus que je parle.

b.je laisse l'autre s'expliquer lui-même sans intervenir à sa place

c. quand il exprime son propre point de vue, je suis attentif et j'écoute

d. je le laisse compléter ses phrases sans l'interrompre

e. j'écoute l'autre d'une façon positive, sans prévoir ce qu'il va dire ni jugement

f. pour mieux comprendre ce qu'il ressent ou ce qu'il pense, je vérifie ou je demande des explications.

g. je vérifie si j'ai bien compris ce que l'autre a dit sans interpréter à l'avance.

h. je vérifie et m'assure que l'autre a bien compris ce que j'ai ditj'utilise mon non-verbal (expression faciale, mouvement de la tête, ton de voix etc...) pour signifier à l'autre ma compréhension ou pour l'interroger.

i. l'autre confirme que ce que j'ai reformulé dans mes mots était bien ce qu'il avait exprimé

j. je dis ce que je pense vraiment

k. j'assume entièrement ce que je dis

l. je dis ce que je pense d'une façon ferme quand il s'agit de choses importantes et que c'est approprié.

m. lors d'une discussion, je n'ai pas tendance à changer de sujet et parler d'autres choses.

n. je parle directement de ce que je pense et ressens au moment où ça se présente.

o. je pose des questions honnêtes et directes, sans rien cacher.

p. je dis ce que je ressens vraiment.

q. quand l'autre fait des choses pour moi, je lui exprime mon appréciation.

r. je dis des choses positives sur l'autre et je l'encourage à faire les choses dont je le sais capable.

s. je dis des choses pour lui exprimer l'importance qu'il a pour moi

t. quand je ne suis pas d'accord, je le dis ouvertement et honnêtement avec calme

u. lors d'un désaccord avec l'autre, je reconnais que son point de vue a du sens pour lui.

v. lorsque je suis d'accord avec l'autre, je le dis honnêtement.

w. je vérifie les besoins de l'autre et les respecte.

x. je dis à l'autre que je veux connaitre ses sentiments et ses opinions et que je les respecte

y. lorsque je suis dans l'erreur face à l'autre, je le reconnais et je lui dis.

- imitation- émotions- fonction motrice- empathie

Giacomo Rizzolatti - 1990

Les neurones miroirs

Pensez vous que le non verbal influence la communication?

Elodie Verdot - Formatrice d'adultes ©

Ce test a été créé par le professeur Baron Cohen dans le cadre de ses recherches chez les personnes atteintes de trouble du spectre autistique.

Test de Baron Cohen

A vous de jouer!

Ce test permet de mesurer les capacités d’empathie en décodant les émotions dans le regard…

Joueur Réconfortant Irrité Agacé

Terrifié Bouleversé Arrogant Contrarié

Plaisantin Agité Désirant Convaincu

Plaisantin Insistant Amusé Relaxé

Irrité Sarcastique Embarrassé Amical

Stupéfait Fantaisiste Impatient Alarmé

Désolé Amical Mal à l’aise Dissipé

Timide Excité Abattu Soulagé

Ennuyé Hostile Horrifié Préoccupé

Prudent Insistant Agacé Stupéfait

Terrifié Amusé Désolé Séducteur

Indifférent Embarrassé Sceptique Dissipé

Si vous souhaitez faire ce test dans son intégralité vous le trouverez ici!https://www.institut-pandore.com/mentalisme/etes-vous-autiste-ou-doue-dempathie-decouvrez-le-grace-au-test-surprenant-de-baron-cohen/

Mehrabian -1967

7 % Verbal55 %Non Verbal38 % Paraverbal

LES CANAUX DE COMMUNICATION

Mehrabian -1970

- Le statut- Evaluation +/-- Receptivité

3 Types d'inférence en fonction de la CNV

LES 3 SYSTEMES DE COMMUNICATION NON VERBALE

SEMI DYNAMIQUE

Attributs non modifiable ou difficilement modifiable

Constitution corporelle et facialeCouleur de peau Age Sexe

Les attributs sociaux

VêtementCoiffureMaquillageObjets ( voiture, téléphone...)

La préference est à la blouse blanche et au costume plutôt qu'au cardigan ou jean

Des patients sont plus receptif quand le médecin porte une tenue formelle

Trois styles d'apparence du clinicien - B. McKinstry. J.X Wang

Le patient exprime d'avantage ses problémes sociaux, sexuels et psychologiques lorsque l'habillement du clinicien fait plus professionnel. Mais ...

La confiance et le code vestimentaire

Le stéthoscope serait associé au médecin

La blouse comme identification du personnel médical.

La femme avec une pilosité apparente est perçue comme moins sexuellement attrayante; moins compétente, moins intelligente, moins heureuse et optimiste...

Basow, S.A. & Braman, A.S. (1998). Women and body hair. Social perceptions and attitudes. Psychology of WomenQuarterly, 22, 637-645.

Relation avec les sens

haptique proxémiqueoculésiquekinésiqueparalinguistiqueolfactive

Le toucher social signe d'attention

La proxémie sociale Edward T. Hall

Baron Cohen Psychologue professeur de psychopathologie développement

Des yeux et des émotions

Clignement des yeux

Les yeux nous renseignent sur des sensations, des états...

Étude des gestes et des mimiques utilisés comme signes de communication, soit en eux-mêmes, soit comme accompagnement du langage parlé.

Le corp nous parle

Paul EkmanFAST - Facial Affect Scoring Technique

Paralinguistique

Barrier Guy - Les langages du corps en relation d'aide -2019

L'appel en salle d'attente

• Energie : pamplemousse, menthe poivrée & fraise

• Sensualité, désir : fraise

• Bonheur, bien-être : fraise & pamplemousse

•Dégoût : chaussettes usées, canalisation

Ferdenzi, C. et al. (2011). Affective Dimensions of Odor Perception: A Comparison Between Swiss, British, and Singaporean Populations. Emotions, 11(5), 1168-1181. •

Trois échantillons : Singapour, UK, Suisse.

Odeurs & Emotions

Le non verbal vat il succiter d'avantage de réfléxion dans votre pratique professionnelle?

Lorem ipsum

Posture Tête Mains Niveau d’activité Contact visuel Visage

Réaliser le diagnostic physiologique des émotions suivantes

UNIVERSELLES

L'émotion comme barométre de notre état interne

Le but de l'émotion est de réguler l'homéostasie.Pour se faire, les émotions créent des tensions dans le corps pour nous pousser à l'action

Emotion & physiologie

Les émotions vont générer des comportements plus ou moins marqués.

Emotion & comportement

- Le sentiment de supériorité - Le sentiment d’impuissance - Le sentiment de responsabilité - Le sentiment de découragement

Les sentiments qui nuisent à la relation