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Essay on Total Quality Management TQM Total Quality Management system and the Enrichment of Customer requirements

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In present scenario of globalization and economic slowdown, survival of organizations has become a challenging task for the management. Customers expect high product quality along with low cost, timely deliver and best service. In such a situation, total quality management in the organization is very relevant. This paper has tried to explore different issues affecting implementation of TQM, effect of TQM on performance and circumstances under which TQM fails. One hundred twenty research papers, mainly from referred international journals are reviewed to identify thrust areas of research. On the basis of review, gaps are identified and research agenda is proposed. This paper has identified certain gaps from literature on issues related with TQM such as development of framework for evaluating effectiveness of TQM, prioritization of critical success factors, comparative study of TQM and effect of TQM on performance of organizations from supply chain perspective etc on which further study can be conducted

Gangaram Biswakarma, PhD

In this 21st century, globally quality is the foremost emphasized in any sector, whether it is manufacturing or service sector. It leads to the competitive advantage to an organization. In this front, TQM implementation gives a cutting edge to the organization. In Nepalese context there is an increasing interest in TQM in service sector including hospitality, for providing company with a competitive advantage. A sample of 250 employees of hospitality sector in Nepal was taken with convenience sampling techniques, returned 226 questionnaires. It can be concluded in results that TQM is an important tool to manage organization successfully. TQM focuses strongly on the importance of the relationship between customers and as well as employee. It is practiced moderately. The dimensions of TQM - top management commitment & leadership, continuous improvement, quality planning, customer focus, service design, supplier relationship and employee management are equally vital and contribute to the instatement of TQM in hospitality industry. All the dimensions have positive correlation with effectiveness of TQM. Likewise, all dimensions have their impact over the effectiveness of TQM; employee management has the strongest impact on effectiveness of total quality management.

Canadian Institute for Knowledge Development (CIKD)

International Journal of Organizational Leadership (IJOL)

There are many skeptics about the contributions of Total Quality Management (TQM) to education because of its roots in the world of business. TQM says nothing about actual production but stresses the process of management and collaboration within the system to reach quality output. Any quality-conscious organization, despite the nature, should understand this. This paper will not present any innovative ideas but will define TQM and focus on its influence on the various facets of an institution of higher education. TQM helps to provide better services to its primary customers-students and the community. Moreover, TQM focuses on continuous improvement and growth that can offer an enhanced and challenging learning environment for all involved. Thus, a more effective and efficient corporate culture emerges.

Bala Salisu

Objective: The objective of this review is to spotlight, based on contextual fit, the essence of the Total Quality Management (TQM) concept, advance the context-specific tools for its adoption, and suggest Critical Success Factors (CSFs) researchers and management practitioners should consider when considering any TQM initiative. Method/ Analysis: The traditional narrative review design was used. Based on the authors' extensive readings, a number of TQM tools and CSFs reflective of Lee's conception of the paradigmatic shifts in management practice were identified from the extant literature. A synthesis of a selected set of TQM tools and CSFs form the paper's argument. Findings: The results show that when conceptualised to reflect the appropriate management context (mechanical, biological , or social), TQM can impact organisational outcomes based on intervention in six areas. Five management tools and a set of three foundational CSFs form the operational grid for a typical TQM programme. Novelty: Against the backcloth of the five revolutions in management, this paper presents a set of five management tools that could be used across industry groups in implementing TQM programmes based on the pedestal of three foundational CSFs.

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IDOSI Publications

Ain Zakinuddin

The main purpose of this article is to propose a framework on the relationship between Total Quality Management (TQM) and Customer Relationship Management (CRM). In the relevant literature, many theories have focused on TQM dimensions like as leadership, strategic planning, customer focus and information analysis. TQM practices seems to become benefit to all types of organization in which it is applied. Like as TQM, organization will get a better chance to become successful if implementing CRM strategies in their organization with the help from flexibility and reconstruction of the organizational structure, organization wide commitment of resources and human resources management.

IOSR Journals publish within 3 days

Abstract: Total Quality Management (TQM) is a management philosophy which focuses on customer satisfaction by improving the organisation performance through co-ordination of various processes in all the business units. The purpose of TQM is to provide quality product or service to the customer which inturn provides increased productivity at low cost. TQM is applicable to all manufacturing and service industries. It operates on the principle that cost of prevention is less than the cost of correction. This study focuses on TQM development, performance and sustenance in service industries through effective communication, critical success factors and market orientation. It examines the quality improvement through effective employee communication and the relationship between CSFs and company performance. The study suggests Deming’s Plan-Do-Study-Act (PDSA) cycle based approach to develop and sustain TQM. It articulates the relationship between TQM and market orientation, in terms of both elements (practices) and performance. The study investigates the reasons for TQM failures and proposes guidelines for successful implementation of TQM. Keywords: Critical Success Factors (CSFs), Effective Communication, Market Based Quality, PDSA, TQM Failures, and TQM Implementation

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Computer Science > Computer Vision and Pattern Recognition

Title: high-quality surface reconstruction using gaussian surfels.

Abstract: We propose a novel point-based representation, Gaussian surfels, to combine the advantages of the flexible optimization procedure in 3D Gaussian points and the surface alignment property of surfels. This is achieved by directly setting the z-scale of 3D Gaussian points to 0, effectively flattening the original 3D ellipsoid into a 2D ellipse. Such a design provides clear guidance to the optimizer. By treating the local z-axis as the normal direction, it greatly improves optimization stability and surface alignment. While the derivatives to the local z-axis computed from the covariance matrix are zero in this setting, we design a self-supervised normal-depth consistency loss to remedy this issue. Monocular normal priors and foreground masks are incorporated to enhance the quality of the reconstruction, mitigating issues related to highlights and background. We propose a volumetric cutting method to aggregate the information of Gaussian surfels so as to remove erroneous points in depth maps generated by alpha blending. Finally, we apply screened Poisson reconstruction method to the fused depth maps to extract the surface mesh. Experimental results show that our method demonstrates superior performance in surface reconstruction compared to state-of-the-art neural volume rendering and point-based rendering methods.

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