The Evolution of Marketing Channels: Trends and Research Directions

Journal of Retailing, 91(4), 546-568.

51 Pages Posted: 5 Aug 2018

George W. Watson

Southern illinois university - southern illinois university at edwardsville, stefan worm.

BI Norwegian Business School

Robert W. Palmatier

University of washington, shankar ganesan.

University of Arizona - Department of Marketing

Date Written: March 1, 2015

Despite the vast increase in marketing channels research published in the past decade, few contemporary analyses review or synthesize the domain. This article provides a comprehensive review of marketing channels research from 1980 to 2014. To present a multidimensional view of marketing channels, the authors evaluate extant literature from four perspectives: (1) key theories and constructs, (2) marketing channel strategies, (3) units of analyses, and (4) substantive topics in channels research. A content analysis of the relevant topics within each perspective that have had the greatest impact on channel research provides insights into research trends. This multidimensional analysis offers an integrated guide to extant literature, as well as an outline of promising directions for research, in light of the most significant trends.

Keywords: marketing channels, retailers, wholesalers, franchisors, distributors

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George W. Watson (Contact Author)

1 Hairpin Drive Edwardsville, IL 62026-1102 United States

BI Norwegian Business School ( email )

Nydalsveien 37 Oslo, 0442 Norway

Seattle, WA 98195 United States

University of Arizona - Department of Marketing ( email )

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The New Rules of Marketing Across Channels

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research paper on marketing channels

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Today, companies must navigate a new kind of communication landscape: the “ echoverse .” This new terrain is defined by a complex web of feedback loops and reverberations that are created by consumers, brands, news media, investors, communities, society, and artificial intelligence (AI) agents. This assemblage of actors continuously interact, influence, and respond to each other across a myriad of digital channels, platforms, and devices, creating a dynamic where messages circulate and echo, being amplified, modified, or dampened by ongoing interactions.

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  • QW Qiong Wang is the Ruby K. Powell Professor of Marketing and Associate Professor of Marketing and Supply Chain at the University of Oklahoma’s Price College of Business. Her research focuses on the processes and boundaries of inter-organizational issues, including the development and management of strategic partnerships, marketing strategies, and supply chain management.
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  • FG Francisco Guzmán is Professor of Marketing at the University of North Texas’ G. Brint Ryan College of Business. His research focuses on how brands can drive social transformation.
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  1. The Evolution of Marketing Channels: Trends and Research Directions

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